Katto Reviews 

193
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

I research everything I buy. Had several conversations with Robin via email who was extremely helpful. I explained what I meed the knive for and Robin recommended the santoku. When my package arrived... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant customer service and delivery, had the the chef knive 2 years now never let me down always feel great in the hand. Just had the knive re sharpend simply send back, waited about a week emai... Toon meer

Beoordeeld met 5 van de 5 sterren

Really fast delivery service from katto... the quality of the knifes is second to none razor sharp out the box will be buying more from the guys at katto....

Beoordeeld met 5 van de 5 sterren

I purchased the knife as a gift so can’t comment on the actual product, although it came in lovely packaging and the knife was beautiful when he opened it. But the customer service was amazing, they w... Toon meer

Bedrijfsgegevens

  1. Messenwinkel

Geschreven door het bedrijf

At Katto we craft exceptional kitchenware using sustainable materials and - wherever possible - human hands. From our workshop in Sheffield we are proud to service discerning chefs, home cooks and retailers around the world.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

193 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 72% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,5

Alle reviews

(193)

165 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Quality / Excellent Product

I have been looking for some quality knives for some time and these are just that. Beautifully made, very aesthetic, beautifully packaged and very sharp and lovely to use. The fact that they are made local to me and by a local independent producer really appealed. Excellent quality and ill definitely buy more and would highly recommend :-) - Thank you

11 maart 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thanks Neville!

Beoordeeld met 5 van de 5 sterren

Brilliant super sharp scissors

Brilliant scissors, super sharp and look amazing. Really easy to clean as well with the way they separate into two parts.

1 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thanks Conor!

Beoordeeld met 2 van de 5 sterren

Not a review of the knives (as I haven't received them) - but of the dispatch/delivery process

Bought a very expensive set of premium, handmade knives on a Sunday evening - was promised next day, free delivery. Was surprised to see Royal Mail being used as the partner of choice for such a premium product - and wasn't surprised at all when they didn't show up as promised.

4 emails and two phone calls later at 4:43PM on a Tuesday I still have no idea whether or not the knives are actually going to be delivered. I'm not staying at the address overnight today as there's no power - so I kindof need to know if it's arriving or not.

Royal Mail's tracking shows that they're "expecting" the item - Katto's staff cannot tell me even if they will be able to call me back before they close at 5pm. Royal Mail have a tendency to leave parcels on the doorstep around here - so if they *are* delivered then it's quite likely that my £500 knives aren't going to be there when I come back to pick them up.

Altogether this has ruined the anticipation of receiving a premium product - If I'm spending this much on knives then I'm going to be prepared spend £5-10 for them to be properly delivered and the small company then doesn't have to have its staff running around trying to get an answer from a company famous for inefficiencies in delivery.

Poor show Katto - and such a shame - because I'm sure the knives (if I ever see them) will be amazing.

Takeaway from this? You don't need to promise "free next day delivery" - especially if you're using Royal Fail - but if you want to offer a delivery service that matches the quality of your producty then choose a premium partner.

24 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Hi Dominic,

I'm sorry to hear you had a frustrating experience. Having checked your order, I can see that it has now been successfully delivered which is great.

Just to clarify, we offer free next-day delivery on orders over £50, with same-day dispatch for orders placed before 12pm Monday to Friday. Orders placed after 12pm or over the weekend (such as your order) are dispatched on the next working day.

We use Royal Mail because they provide a robust age-verification service, which is important given our product range. They also allow customers to collect parcels from their local Post Office, which isn't possible with some other carriers (for example, DPD does not allow knives to be collected from parcel shops).

While I understand that delivery experiences can occasionally be inconsistent, Royal Mail’s overall delivery performance and coverage are generally strong at a national level. We'll continue to monitor this though.

I hope you're now enjoying your knives.

Josh

Beoordeeld met 5 van de 5 sterren

Lovely knife

Lovely knife, very happy. Good communication from Josh.

23 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you Linda!

Beoordeeld met 5 van de 5 sterren

Very happy purchase

Beautiful, very good knife, balance is excellent feels comfortble and secure in hand highly recommended

19 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you Rob!

Beoordeeld met 5 van de 5 sterren

Love the bread knife

Excellent bread knife, super sturdy and sharp. Even my partner who normally calls me over to slice the bread is finding it a breeze.

14 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you Milos!

Beoordeeld met 5 van de 5 sterren

Amazing knives

Amazing knives, would recommend to anyone. Happy with all 3 that I’ve gotten, they’re also beautiful!

17 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you Kevin!

Beoordeeld met 5 van de 5 sterren

Ive been a chef for over 20 years now…

Ive been a chef for over 20 years now and these knives are some of the best ive used they have a good weight to them and feel very comfortable in your hand. Also the blade is really sharp. The added bonus that I know i can send the knifes back to be sharpened is a added touch that you get from no one else. Will definitely be buying more.

14 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you!

Beoordeeld met 5 van de 5 sterren

Handmade in Sheffield.

I had no idea Katto knives were Handmade in Sheffield, I had to find out more, looking at the katto website I found these fantastic handmade knives they were a thing of beauty and made virtually on my doorstep well the other side of the snake pass. I knew I had to have one, I already had a Bob Kramer large chefs knife so I wanted something smaller and I found just what I wanted, looking at the website I was drawn to a Gaz Oakley utility knife with a Welsh oak handle it’s a thing of beauty I ordered one ( these are made to order ) but I only had to wait a week or so.
When it arrived I couldn’t wait to get a proper look and feel, and I wasn’t disappointed holding it in my hand it felt like I’d owned it for years, It was time to try it out, so out with the carrots onions and leeks it was excellent it just felt so write Thank you so much everyone at Katto.

16 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you Stephen!

Beoordeeld met 5 van de 5 sterren

These knives are so beautiful

These knives are so beautiful. Bought them as an engagement gift for my fiancé (selfishly knowing I’d get to use them too!) and they will definitely be in our kitchen forever. Great quality & fast delivery!

10 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you Abi!

Beoordeeld met 5 van de 5 sterren

Awesome knives

Awesome knives! Beautifully presented. Wonderful addition to our collection

14 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you!

Beoordeeld met 5 van de 5 sterren

Speedy delivery

Speedy delivery, presented in lovely packaging gift box and a top quality stylish product

6 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you Tim!

Beoordeeld met 2 van de 5 sterren

I have now bought 5 knives from Katto

I have now bought 5 knives from Katto. The first four glass either small scratches or dents on them. Still I ordered a 5th and was promised that it would be thoroughly checked before sending… arrived with two dents. Beautiful product but the excuse that these imperfections happen because they are handmade is a very very poor excuse for poor quality control. Big money for damaged products. Won’t buy again.

9 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Hi there -

I'm really sorry to hear this, especially after you’ve supported us by purchasing five knives. That’s clearly not the experience we want anyone to have with Katto.

Because each knife is finished by hand, there can occasionally be small cosmetic variations, but dents or damage shouldn’t be present when a knife leaves our workshop. If that’s what you’ve received, that’s something we’d want to look into properly.

I’d really appreciate the chance to review this for you and make it right. If you’re willing, please email us at customers@katto.shop with your order details and a couple of photos, and we’ll investigate what’s happened here.

Thank you again for giving our knives a try, and I’m sorry this has been your experience.

Josh

Beoordeeld met 5 van de 5 sterren

Well made

Well made, brilliant for sourdough, tomato sauce and bone stocks

11 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you Phoebe!

Beoordeeld met 5 van de 5 sterren

Lovely small knife

Lovely small knife, beautifully made with a sharp blade and handle. Would highly recommend and can't wait to add to my collection with more in the future. Thank you.

7 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you Stella!

Beoordeeld met 5 van de 5 sterren

Knife and strop

My chef's knife and then my leather srop werre all delivered rapidly and efficiently
Both perform as well as might be expected and I am very pleased with them

10 februari 2026
Review zonder uitnodiging
Logo Katto

Antwoord van Katto

Thank you Michael!

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