The customer service with Arjola was amazing. It was however, a challenging and long process until we received our artwork because the vendor was having issues and was not communicating shipping updat... Toon meer
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Website is very well organized and easy to follow. Researched many beautiful items and found just what I was searching for. Will definitely shop here again and share my experience with friends.
Quick easy process, with no stupid message saying something is wrong. And then when starting over adding another item to cart like some sites.
I USED YOUR WEBSITE NUMEROUS TIMES AND IT KEPT REQUIRING ME TO START OVER IF I WENT OUT FOR A BIT, DIDN'T HAVE ANSWERS TO MY QUESTIONS ABOUT WHITE GLOVE SERVICE, WHETHER I HAD TO PAY FOR EACH ITEM.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Welcome to LuxeDecor. LuxeDecor is the premier online showroom for luxury home decor & outdoor furniture, lighting, rugs, and home decor. Shop LuxeDecor Now!
Contactgegevens
North Michigan Avenue 980, 60611, Chicago, Verenigde Staten
- luxedecor.com
4,4
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Information given on products was very…
Information given on products was very good.
12 september 2026
i have been looking for this chair…
i have been looking for this chair everywhere. i ruined one. this color is discontinued. i'm lucky you have one and at the best price . thanx
12 september 2026
First and Second Orders Appear to be going seamlessly.…
The quote was put together without request quickly, easily accessible, and I was able to order what I needed without worrying I might put in the wrong part number . 20% off sale right now was very helpful.
11 september 2026
Great customer service!
I made a mistake on my order, and the service team what immediately responsive to helping me correct the issue. Great customer service!
10 september 2026
I was supposed to get a 10% discount…
I was supposed to get a 10% discount and when i entered welcome it said this purchase didn't qualify...I think you should honor your promotion
9 september 2026
Antwoord van LuxeDecor
Dear Paul,
Thank you so much for taking the time to share your experience with us—we truly appreciate your feedback, and I’m very sorry for any frustration this may have caused. While we always aim to offer promotions when we can, some brands are not eligible to participate in discounts due to manufacturer restrictions. This is noted on our website banner (“*Some brands excluded”) and within our Terms & Conditions under “Brand Promotion Code Exclusions.” Terms of Use | LuxeDecor
That said, we truly value you as our customer. As a courtesy, I’ve applied a 10% discount to your order. If there’s anything else we can assist with, please don’t hesitate to reach out through our Contact Us page or give us a call at 888-733-3201, Monday through Friday, 9:00 AM – 5:00 PM CST. We’re always happy to help.
LuxeDecor gave me the sale price even a…
LuxeDecor gave me the sale price even a day after the sale ended. No haggling or begging. They were easy to contact and were responsive and quick. I would shop online with them again.
9 september 2026
Excellent customer service
The website could be confusing and I got very frustrated by that. But- what gives Luce Decor 5 stars is the customer service when I called the number and talked to a person. Shayla was the best and I hope your entire sales team is as competent and helpful as she is!
9 september 2026
Excellent customer service by Kit!
9 september 2026
Didn’t receive the discount code until…
Didn’t receive the discount code until after I placed the order:(
9 september 2026
Great and quick service
8 september 2026
Quick response from chat
Quick response from chat. Provided help with selecting best chair to go with table
8 september 2026
Easy to navigate and quick
Easy to navigate and quick. Very user friendly. Also gives delivery date. Love the delivery options offered. 6Thank you!
9 augustus 2026
So far the transaction was good
So far the transaction was good. The company sent me a quote with a coupon code that gave me a discount since none of the other Labor Day codes were working. Now to see how long it takes to receive. Hopefully not longer than the 2-3 weeks indicated.
7 september 2026
informative website easy to navigate
7 september 2026
Customer Service support was great
Customer Service support was great. The sale was good too. Thank you.
7 september 2026
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