Mentalwell Reviews 

128
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an exceptional experience with Mentalwell. Nothing felt massively overwhelming, unlike most forms. I also felt really seen during the assessment. I found the staff to be very proactive and help... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Dr Ahmed Oladosu instantly put me at ease. He was kind and patient when I was unsure and nervous. The process was very in depth and gave me the opportunity to express my challenges. I would recommend... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Fast and checked up on my application. Doctor I saw was very good a trained psychiatrist which was extremely helpful. Hoping the rest of the process will continue to be as good! Contacting the team is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such a ridiculously easy, seamless process. Within 2 weeks from GP referral I had my assessment, got my diagnosis and my outcome letter. The assessor I spoke to (Saad L.) was also so kind and attenti... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geestelijke gezondheidszorg

Geschreven door het bedrijf

Mentalwell provides online ADHD and autism assessments for children and adults, with short waiting times. ADHD assessments are carried out by GMC-registered psychiatrists, and medication titration appointments (finding the right medication and dose) by qualified prescribers. Autism assessments are carried out by a multi-disciplinary team of clinical psychologists and speech and language therapists. Choose private care or, for adult ADHD, NHS-funded care through Right to Choose.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

128 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,5

Alle reviews

(128)

94 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

An excellent service easy booking and…

An excellent service easy booking and during my assessment Dr Timothy made me feel extremely comfortable as I was very nervous I highly recommend this service who quickly respond to any queries. I am not sure who I initially spoke to when I called up to enquire but they gave me so much information and guided me through what the process would be . I am now currently awaiting my outcome letter and report.

12 augustus 2025
Review zonder uitnodiging
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Antwoord van Mentalwell

Thank you for your kind words. We’re really pleased to hear that the booking process felt easy and that Dr Timothy helped you feel comfortable during your assessment, especially when you were feeling nervous.

It’s also great to know our team was able to guide you through the process and respond quickly to your questions.

Beoordeeld met 3 van de 5 sterren

Unsure...

I liked how easy and convenient booking was, I filled out the forms and was looking forward to my assessment. I hoped that the assessment (even if unconfirmed) would help me understand myself better.

I expected the assessment to be a conversation, but it was essentially a verbal questionnaire, of which plenty of questions wanted yes/no answers with no follow up questions. Therefore, I felt it difficult to give an accurate description of my symptoms. It was an evening appointment, but I felt the clinician was tired and not particularly interested in anything but rattling through the predefined questions.

I got my assessment results through and though mostly an accurate summary, some things are included that I never said at all - like that I had thought of hurting others - I have never and hadn't ever said that!

So, though I did get a confirmed diagnosis, I find it difficult to trust the assessment with it not feeling very thorough and the report having a few errors. I think I might see if I can get a second opinion if I can afford it (it's not as if Mentalwell were the cheapest option anyway) or go through my GP.

5 augustus 2025
Review zonder uitnodiging
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Antwoord van Mentalwell

Thank you for taking the time to share your experience and feedback. We’re glad the booking process felt easy and convenient, and that you were able to complete your assessment with us.

We take concerns about the assessment experience and report accuracy very seriously. Following your review, our team was in contact with you to review the report and ensure it accurately reflected the information from your assessment.

Your feedback is appreciated and helps us continue improving the service we provide.

Beoordeeld met 5 van de 5 sterren

Well worth considering.

I did a lot of research to find the right clinic, so many choices and different options.
All in I thought Mentalwell fitted in well with me, really quick appointment, super helpful email replies and set up for medication has been well managed and organised to.
Really reassuring service and friendly Doctors.

26 juli 2025
Review zonder uitnodiging
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Antwoord van Mentalwell

Thank you for taking the time to share this. We know choosing a clinic can feel overwhelming, so it really means a lot to hear that Mentalwell felt like the right fit for you.
We’re glad the process felt smooth and that our team made you feel at ease.
Wishing you all the best in your journey.

Beoordeeld met 5 van de 5 sterren

Very thorough process from start to…

Very thorough process from start to end. Put me at ease after answering all my questions and would highly recommend the company.

7 juli 2025
Review zonder uitnodiging
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Antwoord van Mentalwell

Thank you for your kind words. We’re happy to hear that all your questions were answered. Supporting our patients with clarity and care is at the heart of what we do, and it means a lot to know this came through in your experience.

Beoordeeld met 5 van de 5 sterren

Fantastic service! Do not hesitate if you're thinking of a private ADHD assessment.

I have been so impressed with this company. From the first contact there has been first class communication. I requested a call back last Thursday as I had some questions following my decision to pursue a private ADHD assessment. I was called within hours by Daniel, who was so friendly and helpful and answered all my questions and concerns. He explained the different packages they offer and that they even do payment plans. I then decided to go ahead as Mentalwell's assessments fully meet NICE guidelines and include a thorough written report and options for ongoing support and medication titration and management if applicable. I was able to get a next day appointment for an assessment with a psychiatrist. I was then emailed several questionnaires to complete beforehand so that the assessor can get some background information on you and the issues you're experiencing.
The assessment was done via a Zoom video call and Dr Timothy was very knowledgeable and allowed me to take my time in answering all the questions, even if I did go off track a few times! My assessment was very thorough and took 2.5 hours. At the end of the assessment I was given my diagnosis there and then which was a huge relief as I'm not good at waiting for things! I was then straight away able to book another appointment with the same doctor to discuss medication options. That appointment is today, only 3 days following my assessment and diagnosis. All in all, a fantastic service. I have already recommended them to someone else, who has their assessment booked in for tomorrow!
If you're thinking about going privately for your ADHD assessment, I can't imagine a better service than Mentalwell. Thank you so much!

11 juli 2025
Review zonder uitnodiging
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Antwoord van Mentalwell

We're delighted that your Mentalwell journey, from your callback to Dr. Timothy's thorough assessment and diagnosis, was so seamless. Providing expert and accessible care is our goal, and your feedback truly motivates us!

Beoordeeld met 5 van de 5 sterren

My ADHD Journey

When I first started this journey I spent months if not years re-searching companies who offer this service.

I suffer C-PTSD, Anxiety, Depression and now diagnosed with ADHD.

Contacting MentalWell was easy, had a very quick appointment with the relevant specialist and the day arrived.

I was nervous, shaking and almost never dialed in to the meeting,

the specialist really put me at ease and guided me through the process, I am now a week into treatment and all is going well, even the 1st titration appointment and receipt of medication was smooth.

I can not thank these guys enough - wish I had found them years ago.

Oh and as for the PRICE - the 1st company I contacted who offered the same service was going to charge approx £6k for a 6 month package.

thank you MentalWell

8 juli 2025
Review zonder uitnodiging
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Antwoord van Mentalwell

Thank you so much for your kind words and for sharing your journey. We’re really glad to hear you felt supported, especially during those early, stressful moments. It’s great to know treatment is going well and that you found our service accessible and fairly priced. We’re honoured to be part of your journey.

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