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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Customer service is amazing. They help you with your questions and solve issues well. Communitcation is top notch! I had an issue with my machine and Rosyna helped me with kind and professional email... Toon meer

Beoordeeld met 5 van de 5 sterren

MIYA!!! Best CS rep EVAH!!! Have 100 percent always had GREAT customer service from Mychway (which is insane considering they're sending 1000 dollar objects around the GLOBE!) Seriously do NOT fear or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very good communication. I had an issue and they troubleshoot it with me right away and offered a replacement if they couldn’t fix it. Extra parts were easy to order. Open and friendly after sales cus... Toon meer

Beoordeeld met 5 van de 5 sterren

I order the Ultrasonic cavitation R-F body slimming skin lift beauty machine (MS-33J2) It has performed wonderfully. It does not take up much counter space which was great for my small office. Custome... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetische producten leverancier

Geschreven door het bedrijf

Founded in 2009, myChway has been playing an important role in beauty machine industry, including cavitation machine, facial care, breast & butt enlargement and more.  myChway has a strong R&D team developed many such great beauty tool model that clients love. Now myChway is selling her items in major marketplaces, such as eBay, Amazon and her own website. She has has tons of clients from the world. Meanwhile,myChway is a professional one-stop solution provider on beauty tool. At myChway, you will learn more about beauty business model other than beauty tool. Resonsibility. Sincerity. Share. Win-Win.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

526 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(526)

32 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Best customer service!

Amazing service the customer service ladies were all helpful and so kind to me and my bad english.
Besides the hour difference gap they email me immediatelly to answer my questions.
The machine got in greece in a week in perfect condition and package!
Thank you for everything i recomment this shop !!!!

22 april 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you for your lovely feedback! We're so glad you felt supported and that your machine arrived safely in Greece. It was a pleasure assisting you!

Beoordeeld met 5 van de 5 sterren

Grateful!

I have had a wonderful experience with Mychway. They provided outstanding customer service. They were incredibly responsive, quickly addressing my concern and replacing the product without any hassle. What stood out most was how clearly they explained everything from the return process to product details making the entire interaction smooth and reassuring. It’s rare to find such professionalism and care, and I truly appreciated it.

23 april 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you for your wonderful feedback!
We're so glad we could provide a smooth and reassuring experience. Your kind words mean a lot to our team!

Beoordeeld met 5 van de 5 sterren

Quick Responses and Clear Information

I’m very happy with the service I received from the MyCHway team. From the moment I reached out with questions about their machines, they responded quickly and were extremely helpful. They provided clear, detailed information that made it easy for me to choose the right device for my business.

The customer service was professional, knowledgeable, and patient, and I truly felt supported throughout the entire process. It’s clear they care about their clients and take pride in what they do.

Thank you to the MyCHway team for making my experience smooth and stress-free. I highly recommend them to anyone looking for quality machines and great service!

17 april 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with our team was smooth and stress-free. Your support truly means a lot to us!

Beoordeeld met 5 van de 5 sterren

Thank you Miya for your great customer…

Thank you Miya for your great customer service. You assisted me every step of the way, from the moment my machine broke down until the parts were sent and my machine was working again.

17 april 2025
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Antwoord van mychway.shop

Thank you for your lovely feedback! We're so glad Miya was able to assist you throughout the process. Your satisfaction is our top priority!

Beoordeeld met 5 van de 5 sterren

7 in1 cavitation

had an amazing experience with Mychway The body sculpting machine I purchased exceeded my expectations in terms of quality, results, and ease of use. Their customer service was outstanding—super knowledgeable, responsive, and supportive throughout the whole process
I highly recommend them to anyone in the beauty or wellness industry looking for reliable equipment and professional service.

17 april 2025
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Antwoord van mychway.shop

Thank you so much for your kind words!
We're thrilled to hear that you're happy with your body sculpting machine and our service. Your recommendation means a lot to us!

Beoordeeld met 5 van de 5 sterren

Great service!

We purchased another device and are very satisfied. Miya's customer service is exceptional. She always answers our questions and follows up until we are satisfied. Many people do business with them, and they are a trusted company.
Réjean Béliveau

11 april 2025
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Antwoord van mychway.shop

Thank you for your amazing feedback! We're so happy to hear you're satisfied with your new device and Miya’s customer service. It’s our pleasure to assist you, and we truly appreciate your trust in us.

Beoordeeld met 5 van de 5 sterren

Love the customer service and knowledge…

Love the customer service and knowledge on the equipment.

12 april 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you for your kind words! We're so glad to hear that you were pleased with both our customer service and expertise. If you ever have more questions or need assistance, we're always here to help!

Beoordeeld met 5 van de 5 sterren

AMAZING

I loved my super functional and practical cavitation machine, just what I needed. Communication with customer service was excellent, both by email and WhatsApp. I 100% recommend buying whatever you need on this website. It's not just about buying and receiving your equipment, it's about the value of the time they take to see if everything is okay. Thank you. 🙏🏻🙏🏻

9 april 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you so much for your wonderful feedback!
We're thrilled to hear that you're happy with your cavitation machine and the customer service experience.
Your recommendation means a lot to us.
If you need anything else in the future, don't hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Exceptional Service and Communication

Despite the distance, communication was outstanding — I received a response almost immediately. After explaining the issue, Miya quickly provided a solution. Ordering from overseas can be a bit nerve-wracking, but I can genuinely say, hand on heart, that the service has been exceptional. I wouldn’t hesitate to buy from mychyway.shop again. Honestly, customer service here in the UK could take a few lessons from the high standards this company upholds. I’m absolutely delighted with the outcome.

11 april 2025
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Antwoord van mychway.shop

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. It’s great to know that our communication and service met your expectations. We truly appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

I had a machine selivered but the…

I had a machine selivered but the acreen was not in place correctly i told mychway and right away they shipped a new machine. they have a great customer service and for sire i will buy my machines from them

thanks mychway

31 maart 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you for your feedback!
We sincerely apologize for the screen issue with your machine—while all our products undergo strict quality checks before shipping, occasional handling during transit may cause such rare issues.
We’re glad our team could promptly send a replacement, and we truly appreciate your trust in MyChway. Your satisfaction is our priority.

Beoordeeld met 5 van de 5 sterren

The ordering and shipping was great

The ordering and shipping was great. Miya from customer support was fantastic, she answered all my questions quickly and clearly. I definitely recommend this website and their products.

9 april 2025
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Antwoord van mychway.shop

Thank you for your kind words! We're thrilled to hear that your ordering experience was smooth and that Miya provided excellent support. Your recommendation means a lot to us—we appreciate your trust.

Beoordeeld met 4 van de 5 sterren

Great experience from the ordering…

Great experience from the ordering process and shipping. The only reason for the 4 instead of 5 star is the user manual content, it’s not very helpful for someone just starting.

28 maart 2025
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Antwoord van mychway.shop

Thank you for your feedback! We're glad to hear you had a great experience with ordering and shipping. We appreciate your comments on the user manual and will work on making it more helpful for beginners. Your input is valuable to us!

Beoordeeld met 5 van de 5 sterren

Miya was great

Miya was great! She has excellent customer service skills and is very knowledgeable about their products. I received my product within a few days of ordering and I am very pleased with the quality and pricing.

7 april 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you for your kind feedback!
We're thrilled to hear that Miya provided excellent service and that you're happy with your product. We appreciate your support!

Beoordeeld met 5 van de 5 sterren

Very good customer service

I ordered an ultra cavitation machine that unfortunately stopped working properly after a few uses.

When I contacted support for Assistance, they were very helpful and after sending videos of the problem they were able to verify it and informed me they would send me a replacement for the parts that weren’t working properly.

The replacement came really quickly and it was delivered to my door.

I am overall very happy with the communication I had as they had me informed of everything throughout the process.

I will definitely buy from then again in the future as this electric problems can happen to any company, but not all fix the problem so efficiently.

1 april 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you for sharing your experience. We're sorry to hear about the issue with your machine but glad our team could resolve it quickly. Your satisfaction is our top priority, and we truly appreciate your understanding and continued trust in Mychway.

Please don't hesitate to contact us if you need anything else.

Beoordeeld met 5 van de 5 sterren

I'm SO glad I took a chance to place orders with Mychway & look forward to buying more!

So far I've received 2 orders from Mychway & I'm considering doing more. I was a little apprehensive about placing my orders because many people have had bad experiences from other sites that sell things from China. One of the things I really like about Mychway is that they have warehouses in the US, so I don't have to worry about having to pay for unexpected duties charges. Deliveries have been very quick, about 4 days after I placed my order. I also like that they give you a lot of important information/specs about the items you are considering buying. A lot of other websites don't. If I still have any questions, I can send a message to Mychway and I've always had a quick response. It is nice to know that if I have questions about the items I've purchased, I can contact them for answers. They have a lot of videos that walk you through setting up and using your machines. It's good to join their Facebook group, too. I'll admit that when I first got my machines, I was a little intimidated by how to set up and use the machine, but the videos really helped and made it pretty simple to get started. I've been using these machines twice a week for about 1 1/2 months now and I'm honestly amazed that I'm seeing the results that these machines say they'll give you. I kind of thought they sounded a little too good to be true, but they are doing what they said they would. The products are generally well priced for the quality you are getting, but the coupons really convinced me to place my orders. That was a nice extra. Just don't forget to use the coupon codes when you are checking out. They are not automatically applied. One of the last things that I really like about buying here is that Mychway offers guarrantees for their products. Others don't. I have a feeling that I'll never need to use them because these machines seem very well built & come with some extra safeguards that other companies don't provide. The only con I have is that the user manual code be a little better, but their videos & other videos online helped to clear up any confusion I initially had. I would definitely recommend ordering from Mychway, & the quality of their products, without reservation!

16 februari 2025
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Antwoord van mychway.shop

Thank you for sharing your experience with us—we truly appreciate your time and thoughtful input!
At Mychway, we are committed to providing fast shipping, high-quality products, and exceptional after-sales service to ensure your complete satisfaction.
Here’s how we make it happen for you:
1. Fast & Reliable Shipping: With strategically located warehouses in the US, UK, Canada, and beyond, we ensure your orders arrive swiftly and hassle-free.
2. Uncompromising Quality: Backed by our in-house factory and R&D team, every product undergoes rigorous testing to meet the highest standards of performance and durability.
3. Hassle-Free Warranty: Enjoy peace of mind with our 1-year warranty on main units and 3-month warranty on accessories, supported by a dedicated service team.
4. Comprehensive Customer Support: From checkout to delivery and beyond, we’re here for you! Reach out anytime via:
Email: support@mychway.shop
WhatsApp: +852 5614 7818
Join our VIP WhatsApp Group: https://bit.ly/vipbeautygroup
Your feedback about the coupon codes and user manual is incredibly valuable—we’ve already shared it with our teams to drive improvements.
Thank you for trusting Mychway. We’re committed to earning your satisfaction every step of the way!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, they were able to answer each question I had efficiently. Very kind as well and were well equipped with their product knowledge.

22 maart 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you! We're happy to help and appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

They treat me very well

They treat me very well, the communication was amazing and when I had to remplace my machine they cover everything with the guarantee of the machine! Thank you for everything.

28 februari 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you for your kind words!
We’re thrilled to hear you had a great experience with our service and guarantee.
Your satisfaction means everything to us—we’re here whenever you need us!

Beoordeeld met 5 van de 5 sterren

I received my cavitation machine very…

I received my cavitation machine very quickly and I had a slight issue and it was taken care of. The communication was great, Miya was very nice and helpful. My machine works great and I’m looking forward to the results I believe I will get.

21 maart 2025
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Antwoord van mychway.shop

Thank you for your feedback! We're glad your issue was resolved and that you're happy with your machine. We wish you great results. Let us know if you need any further help.

Beoordeeld met 5 van de 5 sterren

Great experience with no regrets

First time buying with Mychway and I am very pleased. Miya was wonderful and answered all of my questions quickly and thoroughly. I bought the Aristorm S Shape Machine BS-36KS and it works great. I've noticed a difference just after a couple of uses. If I decide to purchase other devices I will definitely look to Mychway first. No regrets at all!

14 maart 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you for your feedback! We're glad Miya could assist you and that you're happy with your purchase. We appreciate your trust in Mychway.

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

Very helpful and friendly, I appreciate all the help and time they do with us as customers

17 maart 2025
Review zonder uitnodiging
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Antwoord van mychway.shop

Thank you for your kind feedback! We're glad to assist and appreciate your support

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