MyNextBike Reviews 

I sold my e-bike through MyNextBike, I advertised it, went through the verification which took less than a day so then the advert went live, I got an offer after 2 days which I declined, then 2 interested parties, I accepted an offer the next day, the buyer then got sent a payment link and I was notified when they had paid, I was able to communicate with the buyer through the messaging function on the platform which works very well, I then got asked to give a few dates for the courier company to collect the bike, the bike was collected on the first available date and I was given a 3 hour window, the courier turned up straight away at the earliest point in the window, the courier was friendly, took pictures of the bike then left, the bike was then delivered the next day to the buyer, the buyer confirmed to me that he was very happy with the bike and I received the full amount of money the next day by 6pm! All in all a very pleasant experience, seamless and certainly a lot more secure than using generic online marketplaces, I was even shown a price guide for the valuation of my bike which surprisingly was more than I thought. Throughout the process I was assisted by Matthew from MyNextBike and I couldn’t fault his service whatsoever, highly recommend, I will only sell future bikes through MyNextBike.

I had a fantastic experience with Harry at My Next Bike. He sold my bike for me and was incredibly helpful from start to finish. He took the time to answer all of my questions and queries, no matter how small, and made sure I was confident with everything.

Harry was friendly, knowledgeable, and never made me feel pressured. His customer service was excellent, and he went above and beyond to make the whole experience easy and enjoyable.

I would highly recommend Harry to anyone looking to buy and sell a bike. Thank you again for all your help!

I listed my bike on MyNextBike in late June without expecting much response or many offers. The listing process itself was very simple and straightforward.
To my surprise, I received an offer within just a couple days. Unfortunately that one didn’t work out as the buyer changed their mind before collection. However, once the listing reopened I got another offer soon after.

Everything went smoothly from there. The buyer opted for collection in person and collected the bike on the agreed date. The MyNextBike team responded to every email query promptly and courteously throughout.

Payment does take 30 days to reach you, but this was made clear upfront so there were no surprises.

Overall I’ve been very impressed and would highly recommend MyNextBike.

Reading the reviews on Trustpilot before selling my bike with MyNextBike put my mind at ease.
It's easy to assume there's a scam involved when you sell your bike and have to wait around 30 days to receive your money.
My experience with MyNextBike was exactly as they described from the outset! I put up an advert which was very simple and the help to value your bike was great! The bike sold within hours and promptly followed by correspondence to arrange collection with their trusted courier. The couriers were brilliant and couldn't fault them at all. I was able to track the progress of the courier up until the bike was delivered to its new owner.
The service clearly states that for first time sellers, the funds will become available 30 days after the new keeper has had the bike for 48 hours to ensure they're happy with it.
30 days later I requested my payment, I was sent a form to provide my bank details and an hour later it was in my account.
Is it daunting sending off your bike and trusting a company will stick to their word and give you the money when the release period has elapsed? Of course it is! However, for a growing company I think they done a great job and can see them being the household name for selling bikes online in the future!
Overall I'm very happy with the service and would have no issue using MyNextBike in the future!

Thank you to everyone involved in the process 😎

Good communication
Easy to understand website

A excellent experience from start to finish and the staff are also excellent

Very efficient service,excellent communication,had numerous offers so website is obviously popular with buyers.Bike sold,collection organised by 'my next bike',bike collected quickly and efficiently.

Sold my bike quite quickly. The success of the site is shown by the fact that the purchaser paid more for the bike than I had advertised on EBay. The collection was smooth with updates on progress. It’s a shame that there were no updates between the time the buyer received the bike and the payout. This has been mentioned by other reviewers and I hope the MyNextBike will improve this, to make the post-sale element as good as the bike listing.

The complete process has been faultless.
Picture of bike gave a very good valuation that matched my estimate.
Mynextbike did the rest I only had to have bike ready for collection.
I accepted the terms that it could take up to 30days once buyer accepted to receive my payment but corresponding with staff and providing evidence of purchase meant payment was made much sooner. This operation is stress free and simple to use. Fully recommend Mynextbike for easy sale or purchase of great bikes.

Great way to sell a bike, was sold in a few days with zero hassle will definitely use these guys again.

All quite seamless. Sold within a fortnight albeit at a price less than I expected. To be fair I also advertised on Gumtree but had no responses worth mentioning. Bringing the bike to a national market was a big factor in completing the sale. The pick up was exactly as planned. Thought the lead up period to receiving the cash was longer than I'd hoped. Having said that 30 days was the timescale I was told to expect and settlement was some 25 days. I was also reassured by the regular updates by email. Happy to recommend the site to anyone considering selling an e bike.

Process for advertising was quick and easy. Bike sold very quickly. The time waiting for payment was quite long, but this was explained on the website. When I did enquire when I would receive payment, as it was approaching the 30 day payout deadline, this was dealt with very quickly by Matt and I received my payment the same day. Might be useful for the system to provide an email update to sellers about expected payment date ahead of payment being made.

Good communication. Seamless transaction

Great experience great communication throughout very professional

Sceptical at first about using My Next Bike as like many people I didn't like the idea of parting with my bike without the cash ... However after a conversation with Julie she gave me a lot more information and confidence to go with My Next Bike.

Everything went really well, the pick up is done professionally and efficiently, and the turnround is all done in just over two weeks from 'Pick-Up to Payment'.

Highly recommended company, will use again and give my positive experience to our High Peak Bike Club.

As a seller the experience was good. The courier came to pick up the bike and was very quick to get to the buyer. After just less than a week I have received my money. Only thing I would say is that the fees for selling are very high and they raised them after I sold my bike however I was able to contact support and was sorted out quickly to origional amount. Overall very helpful and is a safer way to sell than fb marketplace who i have had 2 people trying to steal my bike!

I have now bought and sold premium road bikes through My Next Bike. Good communication and excellent customer service. I received a speedy payment due to being a previous customer. Highly recommended

Sold my bike with my next bike.
Very easy to load on for advertising
Paid to have a premium listing which wasn’t too expensive
Sold the bike within 3 days. Collection was easy and then money arrived within 7 days too service great communication

I just sold my BK30 HITWAY bike on my next bike. Payment was swiftly made to my account after buyer was satisfied with purchase. Having a honest customer service that answers calls even on weekend when he’s not at work is highly commendable. I will recommend mynextbike.com 100 percent. Thank you for not disappointing.

you have to keep chasing, feels like so much effort for such a simple thing, order a bike and get it delivered - not the case.

also I never got my bike or a refund after months of emailing
just stay away.