My son begged for a subscription as collecting football shirts. Absolutely love the monthly surprise on what may arrive. Customer service is fab, emailed because kept getting the same league and the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The scarf was a great hit as it coincidentally had the year of birth of grandson who was the recipient. The shirt was good but was exactly the same one as his cousin received last Christmas but he... Toon meer
Bedrijf heeft geantwoord
This is my third order, all for my son so far, and another successful purchase. Opted for the kids ultimate mystery box this time around and was not disappointed. Received Barcelona’s 2024/25 away shi... Toon meer
Bedrijf heeft geantwoord
I bought two football shirts. One was Al-Nassr which one of my grandsons was over the moon with, however my other grandson got Tenerife which was a huge disappointment to him as a 9 year old he had no... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over MysteryFootball
Geschreven door het bedrijf
As avid football shirt collectors ourselves, we had been facing problem of choosing the next shirt to add to our growing collection. In December 2020, we decided to create MysteryFootball.co.uk and help all football fans grow their football shirt collections in the most exciting way possible. Secret Football Shirts have become extremely popular in the football community and we pride ourselves on providing the most unique and vast range of football shirts on the market. We now stock shirts from over 18 different countries and 20 different leagues across the world. MysteryFootball is now able to offer 2022/23 season Secret Shirt Boxes, through its growing connections with Football's biggest brands. You can now receive a Mystery Football shirt from the current season, and follow the team you receive throughout the season. We have helped over 30,000 people across the world to build their football shirt collections in the most exciting way we know how.
Contactgegevens
Verenigd Koninkrijk
- mysteryfootball.co.uk
3,6
Gemiddeld
2K reviews
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Heeft 98% van zijn negatieve reviews beantwoord
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This was second time when I made a…
This was second time when I made a order. Both times shirt was excellent and good quality. Definitely will do again. My boy was super happy.
16 mei 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Thank you so much for the support!
Amazing to hear both orders have been a success and that your boy was so happy with the shirts ⚽🙌
Really appreciate you coming back for a second order and we look forward to hopefully packing a third soon!
Rip off
I think it's just not worth it at the end of the day. This company buys a job lot of dead cheap kits, with poor quality manufacturing, from some 3rd division team in Portugal, sticks them in boxes and sells them at a massive market up.
On social media they often make it look like shirts are being selected from a rack, but if you order at the same time as a friend there is a good chance you will get the same kit.
1 mei 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
We’re sorry to hear you were disappointed with your experience.
All shirts sent by MysteryFootball are 100% officially licensed products sourced directly from clubs, brands and authorised suppliers.
In regard to duplicates, if separate orders are placed at the same time there is always a possibility of duplicates, as they will be picked from the same stock pool. This is why we advise on our website that if ordering with friends/as a group, orders should be placed together so we can actively avoid duplicates during packing.
We still appreciate the feedback and support.
1st class support
1st class support. Had an issue with a missing item (my error, had been delivered)
Customer services very helpful in tracking my order for me
8 mei 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Thanks so much for the review!
Really appreciate the kind words and glad we could help get everything sorted for you in the end 🙌⚽
Thanks again for the support!
couldnt wait for it to turn up will be…
couldnt wait for it to turn up will be ordering again got a shakter donesk away top didnt expect that
1 mei 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Amazing pull 😍 The Shakhtar Donetsk away shirt is such a unique one to receive!
Really appreciate the support and glad you enjoyed the experience — we look forward to seeing what you get next time ⚽🙌
Of the two kits we bought
Of the two kits we bought, we did request random European kits - ended up with one Mexican and one Saudi shirt. Bit disappointing as wasn’t what we put in the request.
Saudi shirt - the sponsor was all stuck together. Had better kits from other mystery boxes
8 mei 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Thanks for the feedback and sorry to hear you were disappointed.
I have checked the order and you didn’t order the European Mystery Box, which is why the shirts received weren’t specifically European teams.
I’m also sorry to hear about the damage to the sponsor on the Saudi shirt. I can see you already have a return in progress for this, and the team will get this resolved for you as quickly as possible.
This is now my go to mystery football…
This is now my go to mystery football kit website. Every time I’ve ordered, we’ve got a really good kit! My 3 boys love getting them for birthday or Christmas so I’ve ordered a few times now from these guys and always been impressed!
8 mei 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Hi Rebecca,
Thanks so much for the review!
Really appreciate the continued support and it’s great to hear your boys have enjoyed the shirts each time you’ve ordered. That’s exactly what we aim for with the mystery experience.
We look forward to hopefully sending out a few more great shirts for birthdays and Christmas in the future ⚽️
Great Experience
Quick delivery, easy to order, comments on teams/leagues I didn’t want were taken into account, great product (Athletic Bilbao Away in Black) and sizing spot on. Would highly recommend
2 mei 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Hi Ian,
Thank you for your review — really glad to hear you had a great experience!
Delighted the sizing was spot on and that the order notes were taken into account. Great choice with the Athletic Bilbao away as well.
Appreciate the recommendation ⚽
I have ordered on the 21st of April
I have ordered on the 21st of April. It is 6th of May and I have not received the tshirts yet
6 mei 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Hi Ioana,
Thanks for your review.
Your order is an international shipment and is currently undergoing customs clearance. The last tracking update was on 4th May, which is why there hasn’t been any further movement yet.
For international deliveries, delays at customs can occur and are unfortunately outside of our control. Please continue to monitor the tracking link, and make sure any import fees or duties are paid promptly if requested, as this can also delay delivery.
Once cleared, the parcel will move through quickly.
Flawed Returns
I received a duplicate shirt on the third set purchased. Trying to return or exchange became a nightmare. Email ping pong so gave up in the end. Now the proud owner of two Al-ittihad shirts!
9 april 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Hi Andy,
Thanks for your feedback — we’re sorry to hear you’ve had a frustrating experience.
In terms of duplicates, we can only actively help avoid these when the comment box is used at checkout to list teams already received. Without this, orders are picked at random and duplicates can unfortunately occur.
Regarding your return, we can see the issue arose because the incorrect return reason was selected, which caused the request to be automatically cancelled by the system. We did follow up with instructions to resolve this correctly, however we didn’t receive a response after providing those details.
We do have a straightforward returns portal in place, and we’re still more than happy to help get this resolved if you’d like to proceed — just get back in touch with us and we’ll guide you through it.
I didn't get the order even though they…
I didn't get the order even though they told me it was delivered
5 mei 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Hi Khalid,
Thanks for your review.
We’ve checked the tracking, and it does not show as delivered. The latest update confirms the parcel arrived in Saudi Arabia on 6th May and is currently being prepared for onward delivery.
As this is an international shipment, it will go through local processing before final delivery. We’d recommend continuing to monitor the tracking link for the most up-to-date status.
Genuinely would not recommend
Genuinely would not recommend, ordered a top for my partners birthday paid almost £40 for a £10 top to come that I could’ve brought from sports direct, not to mention it was females too. Emailed ask for an exchange of literally anything as long as it’s males or for a refund and I wouldn’t send back their sports direct top to which I’m now being ignored, I get the concept of a mystery top but this is just a mockery.
1 mei 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
We’re sorry to hear you’re disappointed, especially as this was a birthday gift. However, there are a few points we must address from your review.
The shirt you received is an official St. Louis City shirt manufactured by Adidas, with an original RRP of around £80. It is a men’s shirt, which matches your order - you have not been sent a women’s shirt.
The £15 shirt you’ve referenced from Sports Direct is a different product (the women’s version). The exact men’s shirt you received is not being sold for £15 - a quick Google search actually shows the shirt is currently unavailable elsewhere in men's sizes. Women’s shirts are often priced lower than men's and the price of the women's equivalent does not reflect the value of the shirt you've received, or the Mystery Box itself.
We also want to clarify that we responded to your query and asked for images to investigate. These were sent over the weekend/bank holiday period, which is why there was a short delay — you weren’t being ignored, and we are continuing to assist you via email.
The whole family adores it!
The whole family adores our Mystery Football. The end to end process is so smooth, fun, customer-centred and fan-pleasing. Ordering's a doddle, updates and delivery on point, and the unboxing is just supreme. We love it! Oh, and the shirts themselves are amazing: exciting, new, official gems, some familiar and others exotic, a joy to reveal and wear.
18 april 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Thank you so much for this - this is exactly what we aim for 🙌
We’re glad you enjoyed the whole experience from start to finish, and even better that the shirts delivered too. Appreciate the support!
Great!!
Great!!! I ordered a mystery shirt for my son’s eleventh birthday, he loves to wear different team strips and the look on his face opening up and getting an AC Milan top was priceless… brilliant!!! Ordered with ease, delivered on time and the anticipation on what top was coming for my son’s birthday was exciting for me as well!!!
22 april 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Thank you so much for this - that’s exactly what it’s all about 🙌
Love hearing that the surprise landed, especially for a birthday. An AC Milan pull is a serious win too 🔥 Appreciate the support!
Good shirts one slight problem one di…
Good shirts one slight problem one didnot have card in but other than that allgood
19 april 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Thanks for your feedback - glad you’re happy with the shirts! 🙌
Apologies about the missing card, that shouldn’t have happened. We’ll flag this with the team to make sure it’s sorted going forward.
Mystery shirt review
Easy to order, Swift delivery, presented well with a gift card, good quality shirt - brought a lot of love and laughter - a fantastic gift idea to any football guru!
(The recipient received a St Loius shirt)
17 april 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Thank you so much for this - really appreciate it 🙌
Love hearing how much joy it brought, that’s exactly what we aim for. And a St Louis pull is a great one too 🔥
100% Recommend
Deliver was fairly quick and I absolutely love the product
15 april 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Appreciate the recommendation - thank you 🙌
Glad you’re happy with the shirt and that delivery landed quickly!
Spot on with the whole experience
Spot on with the whole experience. I did get a shirt that I liked
15 april 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Appreciate this - thank you 🙌
Glad you enjoyed the experience and landed a shirt you like, that’s what it’s all about!
Excellent product
Arrived on time.
Beautifully packaged
Grandson delighted with his shirt
KAFD who apparently Ronaldo plays for.
17 april 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Thank you for your review!
We’re so pleased to hear everything arrived on time and that your grandson loved his shirt — that’s exactly the experience we aim to create with every box.
Thanks again for your support and we hope he enjoys the next mystery just as much! ⚽
A lot of fun
A lot of fun. Enjoyed the top I got. It happened to be reversible too which was a pleasant surprise. Would definitely recommend.
18 juli 2025
Antwoord van MysteryFootball
Thank you for your review!
We’re really glad you enjoyed your shirt — and getting a reversible one is a great bonus! It’s always nice when the mystery reveal comes with an extra surprise.
We really appreciate the recommendation and hope you have just as much fun with your next box.
Thanks again for your support ⚽
Awful
Awful, hardly a mystery when they send a group of people the exact same shirt that’s clearly dead stock, shocking, would not recommend. I will not be using again…
13 april 2026
Review zonder uitnodiging
Antwoord van MysteryFootball
Thanks for your feedback — we’re sorry to hear you were disappointed.
As clearly stated on our website, when ordering as a group we strongly recommend placing one single group order so we can ensure everyone receives different shirts. When multiple people place separate orders at similar times, we unfortunately have no way of knowing the orders are connected, as each order is picked individually from the same live stock pool.
Our stock changes constantly depending on supply from clubs and manufacturers. In some periods we may have larger quantities of certain teams available, and once those sell through, they are often gone permanently. This is the nature of authentic football shirt supply, which is why the element of randomness is central to the mystery box experience.
We completely understand why receiving the same shirt as friends can be frustrating, which is exactly why we highlight placing group orders together wherever possible so we can actively avoid duplicates.
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