Brilliant customer service- my son ordered 2 mystery shirts in the wrong size so I contacted them and asked to exchange for larger sizes and pay the additional charge , they were super helpful and acc... Toon meer
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Lees wat reviewers zeggen
Amazing customer service everyone is very helpful, top top quality Everyone is very friendly. They know everything about the tops. Will definitely be coming back had an amazing time.
Unbelievable value! Great experience from start to finish. Easy to place order, Quick delivery and fantastic jersey! Couldn’t rate highly enough. The best company out there, have used several times ov... Toon meer
This company offers a NO refund, NO exchange & NO return policy. I naively didn’t check this beforehand so don’t make the same mistake as me. Bought this for a jersey addict expecting to get a uniqu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are the market leaders in genuine mystery jerseys! We have shipped to over 40 countries worldwide and have supplied over 50,000 jerseys to our customers.
Contactgegevens
Verenigd Koninkrijk
- mystiquejerseys.com
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
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Got a few tops now and never been…
Got a few tops now and never been disappointed once. Keep up the good work lads
Brilliant customer service
Brilliant customer service- my son ordered 2 mystery shirts in the wrong size so I contacted them and asked to exchange for larger sizes and pay the additional charge , they were super helpful and accommodating with my request and I now have one very happy son with his shirts (he is a collector) . Thank you so much Mystique we will definitely order again, I can't rate their service high enough. Highly recommend.
Brilliant service from Mystique…
Brilliant service from Mystique Jerseys. Loved the mystery aspect and was really happy with the rugby shirt I received. Great quality, fast delivery and excellent value. Already looking forward to ordering my next one!
Amazing customer service
Amazing customer service everyone is very helpful, top top quality
Everyone is very friendly. They know everything about the tops. Will definitely be coming back had an amazing time.
I ordered a wierd and wonderful
I ordered a wierd and wonderful, and got a team from usa, loved the shirt.
Authentic and fun
The guys Jay, Eoin and Shane made the whole experience authentic and fun. Great quality top also, I'm very pleased with. Thanks guys.
Unbelievable value, exceptional jerseys
Unbelievable value! Great experience from start to finish. Easy to place order, Quick delivery and fantastic jersey! Couldn’t rate highly enough. The best company out there, have used several times over the past year always getting bangers!
Absolutely blown away by the quality…
Absolutely blown away by the quality and service from Mystique Jerseys in Fermanagh! ⭐⭐⭐⭐⭐
From start to finish, the whole experience was top-class. The attention to detail is unreal— you can tell real care and passion goes into every jersey. The quality of the material is brilliant too, comfortable, durable, and looks incredible both on and off the pitch.
What really stood out was the customer service. Friendly, professional, and genuinely helpful throughout the whole process. Nothing was too much trouble, and everything was delivered exactly as promised.
If you're looking for your favourite teams or jerseys that stand out and a service you can rely on Shane and everyone at Mystique Jerseys is the place to go. Couldn't recommend them highly enough!
Very prompt delivery of a cool jersey…
Very prompt delivery of a cool jersey to Australia. Very easy process and well informed on tracking. Would order again.
Amazing way to discover new jerseys and…
Amazing way to discover new jerseys and great for collectors to build up the collection.
Top quality
Ordered for xmas as presents for my dad and son. All delivered on time. Very happy with purchase will buy again
Fantastic Jerseys
3 jerseys and a jumper were purchased. All great selections, varied styles, colours and teams. I couldn't be more delighted.
Just got my 3rd Rugby shirt from them…
Just got my 3rd Rugby shirt from them and they delivered yet again with another kit I haven't seen being sold in shops.
Highly recommend
GREAT customer service
GREAT customer service! Any issues I have had all I did was email them first and they got back with me in a timely manner and we resolved whatever we had going on. I have purchased 15+ jerseys from Shane and he has been nothing short of pleasant to deal with. I will be ordering more in the near future and would HIGHLY recommend anyone else to also. Great product, great staff and a great company. Shane and Jason are both great to deal with.
fantastic service,
fantastic product, jersey was absolutely brilliant. over all a great service
Amazing
Amazing. Top Quailty service and products! Would recommend
LATE DELIVERY, RUDE SELLER, FAKE SCARFS
WHERE TO START!
I would give a zero if I could....
First of all, I paid for 24 tracked shipping £10.00 and it didn't arrive on time, it was for my sons birthday present, after contacting Shane who runs the business he was extremely rude and defensive and i quote, he said "I can't see why your so upset" when i informed him the items hadn't arrived on time, and these were for a birthday gift.
I wasn't rude, i even stated it wasn't HIS fault but the fault of Royal Mail, but i just felt he needed to have been a bit clearer.
(can provide all emails as proof)
I ordered 7 x mystery scarf boxes, now the clue is in the title, I would have expected them to be separately packaged in a individual box, (given his brand name Mystique Jersey) How is this a mystery???
I saw another review from someone else stating this same thing for the shirts but there wasn't an option to add a box with the scarfs!!
And lastly I believe that these are NOT GENUINE scarfs they all have exactly the same labels on, from exactly the same maker and place, the labels are exactly on the same place on each scarf...
we have bought genuine scarfs before, these are not it.
HAVE PHOTOS AS PROOF.
And to add insult to injury they were just thrown in to a shipping bag, and not well packaged either I might add.
(Have photos as proof)
And lastly when I contacted him about this he called my demands (lol) (which were asking if my items were going to be delivered as they were for a gift) ENTITLED AND UNPRECEDENTED!!
I HAVE ALL EMAILS AS PROOF & NOT ONCE WAS I ENTITLED!
GUY HAS NO CUSTOMER SERVICE SKILLS!!
AVOID AT ALL COSTS THERE ARE BETTER SELLERS OUT THERE, FOR THE SAME PRICE
SEE OTHER REVIEWS FROM OTHER DISAPPOINTED CUSTOMERS, If you doubt my review.

Antwoord van Mystiquejerseys
Really disappointed.
Really disappointed.
Box turned up damaged in the incorrect packaging (wasn’t branded like on website). Was informed that i would have to pay to get correct box delivered.
Wouldn’t usually care about packaging but it is a gift.

Antwoord van Mystiquejerseys
Was looking for a present for my…
Was looking for a present for my brothers 20th birthday and stumbled across this brand. Saw the premium box and said “I’ll give it a go”. Ended up arriving ahead of schedule and included a jersey, three cards, a programme from 1988! And a scarf. All very cool and unique items. Will definitely be buying one for myself this Black Friday weekend.

Antwoord van Mystiquejerseys
Awful customer service
Awful customer service. Would not recommend.

Antwoord van Mystiquejerseys
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