Now Pet Reviews 

Sam was very helpful on my call today, he explained my options very thoroughly, will definitely recommend to friends and family.

Spoke with Ellie who transferred me to Will who I have to say had been absolutely brilliant Ellie to
Set up a new policy talked me through everything all set up and fine in just a few minutes. I now have peace of mind
Thankyou guys it’s very appreciated

From the time claim went in. Been very efficient and covered what was in policy with no quibble within 10 days. Called and spoke to Oliver in customer services who explained ongoing treatment, medication costs going forward.

Polly was extremely helpful with my query and I feel is going above and beyond to assist. She showed genuine compassion and empathy. thank you so much

Will is very well mannered . Sorted any issue out I had. Nice guy

Site so easy to use and understand

Very helpful staff member that also provided a lot of information

Ellie was great really helpful and friendly

The lady tried to help as much as she could but she still couldn't pre orthorise my pets claim. But they have promised to sort the claim payment with the vets direct.

Very professional

I managed to speak to an operator straight away, wasn’t on hold for long, which is always a bonus. My premiums went up this year, but phoned them and managed to get the price down, good to speak to George and Jakob who could help me and the cover is the same.

Fell behind on payment and the agent was so kind, we decided on a payment on the day and then he kindly spread the cost of the insurance over the two remaining payments. Will definetly stay with Now Pet Insurance. Have been with them for years. Never had a problem :)

I was able to get the help I needed by making one phone call. I didn't wait very long and Was met by a friendly voice on the end of a phone. Far better than being asked to go to a website or chat with an AI assistant.
Polly took the time to listen to all me questions and answer them in a way which helped me to understand my Insurance Policy. She said I could ring again and ask for her if I need any more help. I felt far less confused and anxious by the time I got off the phone.

Lovely adviser helped me get what I needed

Robyn was super helpful and make sure things were made clear around what I needed to do about making a claim.

George clearly and fully answered all of my questions and was efficient, polite and friendly

The person that I was chatting to was not pushy and when I explained the situation he was very helpful

Polly was very helpful and efficient. She was knowledgeable and was able to offer me support

Been with nowpet a long time now - great company to deal with. George was very helpful, polite and a great ambassador for the company. Thank you George