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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I messed up the delivery details and the team were amazing at helping rectifying the problem and got the delivery sent out the next day. And gave me 10% off my next order. Brilliant 😄

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Out standing quality products and fresh always . This company is truly amazing and trusted always communicate promptly, deliver on time , great service and consistent Thank you so much Ian & Taghr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Same experience as the other low rated reviews. Placed an order chose my delivery day and of course nothing arrived reached out them on what's app and email and nothing! Not even the courtesy to reply... Toon meer

Beoordeeld met 5 van de 5 sterren

الحقيقة اتعاملت معاهم السنة اللي فاتت وقت العيد اشتريت منهم الكحك . وصل في معاده سليم و كويس جدا و السنة دي جبت منهم حاجات رمضان اتأخرت يومين علشان ضغط بداية رمضان د و وصلت فيها يعض الحاجات ناقصة... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Boodschappenbezorgdienst
  2. ook in
  3. Kruidenier
  4. Maaltijdbezorging
  5. Supermarkt

Geschreven door het bedrijf

The UK’s Premier Online Source for Authentic Middle Eastern Groceries. Oasis Market has become one of the largest online retailers of Halal, quality Mediterranean and Middle Eastern food and drink products in the UK. Our mission is to provide a happy and secure place for our customers from all over the UK to shop and experience our culture. We do our absolute best to offer the lowest prices as a token of our appreciation for each and every one of our customers.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

354 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 79% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,8

Alle reviews

(354)

200 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Avoid, Avoid, Avoid

What a waste of time and money. I've been waiting over 3 weeks for part of the order just to be given a fake tracking number (for someone else's delivery year ago) with a screenshot that looked nothing like from courier site. Not only that, the products advertised on their website are clearly from other sites just prices marked up, they're just resellers, no wonder they are always waiting for delivery. If you don't have the product, don't advertise it, don't take people money and hope for the best.

19 mei 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

We sincerely apologise for the unfortunate experience. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at support@oasismarket.co.uk? We will report the matter and address it as soon as possible.

Beoordeeld met 1 van de 5 sterren

A Scam, don't trust 5 star reviews

I have ordered and paid but the order was not delivered and they are not replying on WhatsApp and contact form is not working, mobile number on the application is not correct, so had to dispute the transaction with the bank

20 april 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

We sincerely apologise for the unfortunate experience. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at support@oasismarket.co.uk? We will report the matter and address it as soon as possible.

Beoordeeld met 5 van de 5 sterren

Finley Egyptian bread here in England

Honestly great service, I have ordered Egyptian bread, excellent quality and excellent delivery package, I never expected one day I will have the Egyptian bread here in England,
Thanks Oasis for that happens.
I will definitely buy again.

12 mei 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

Thank you for your kind feedback, Atef. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Beoordeeld met 5 van de 5 sterren

Fast and efficient.

Fast and efficient.

13 mei 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

Thank you for your kind feedback. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Beoordeeld met 5 van de 5 sterren

Quick and well wrapped delivery

16 mei 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

Thank you for your kind feedback, Jeff. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Beoordeeld met 5 van de 5 sterren

the packing is amazing

the packing is amazing , specially the Egyptian Baladi bread , arrived well packed and frozen , as they put plenty of ice packs inside .
Communication from Customer service really well appreciated and super fast delivery even my delivery was after almost 5 days they contacted me and delivered it next day
So I am really fully satisfied about this service and this market
Thanks

18 mei 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

Thank you for your kind feedback, Basma. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Beoordeeld met 5 van de 5 sterren

The bread is great as good as you would…

The bread is great as good as you would expect and frozen in good condition .
Other products were of good quality aswell and the delivery arrived 2 days after the order.
Will definitely reorder

14 mei 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

Thank you for your kind feedback, Islam. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Beoordeeld met 1 van de 5 sterren

This is a scam company

This is a scam company
I have not received my order since three weeks ago.
Strongly advise people to be careful with this scam

3 mei 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

We sincerely apologise for the unfortunate experience. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at support@oasismarket.co.uk? We will report the matter and address it as soon as possible.

Beoordeeld met 1 van de 5 sterren

طلبت اوردر و حصل مشاكل كلمتهم واتساب و…

طلبت اوردر و حصل مشاكل كلمتهم واتساب و بعد معاناه عملو ريفند للحاجات الناقصه وكمان كنت طالبه مش وجه مليان دوود. عملت اوردر تانى و بردو حاجه ناقصه. بعت كذا مسج و مردوش و الاوردر من شهر و لسه محاليش ريفند الحاجات الناقصه. سيرفيس وحشه و اهمال غير طبيعى. و مس مسمحامهم فى اى حاجه ناقصه واخدين فلوسها

7 april 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

We sincerely apologise for the unfortunate experience. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at support@oasismarket.co.uk? We will report the matter and address it as soon as possible.

Beoordeeld met 1 van de 5 sterren

Unprofessional with no response!

Placed an order to be delivered on Tuesday, 28th of April with value £81. It never came and i sent them 3 emails on the support email they provide and tried calling them with no response. I am proceeding with the legal path.

28 april 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

We sincerely apologise for the unfortunate experience. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at support@oasismarket.co.uk? We will report the matter and address it as soon as possible.

Beoordeeld met 5 van de 5 sterren

I used their service 3 times

I used their service 3 times , for 3 large orders and never was disappointed, the packing is amazing , specially the Egyptian Baladi bread , arrived well packed and frozen , as they put plenty of ice packs inside , I red many negative reviews here but I never had any issue with this service , when you make an order it won’t be delivered 2nd , but within maximum 7 days you will receive your order , give time to the supplier before you leave your negative review , they are amazing wonderful supplier , i agree something is wrong with the customer service email , but there what’s app number is working and they do respond via the what’s app .
I will use them again and I do recommend them .

16 april 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

Thank you for your kind feedback, John. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Beoordeeld met 5 van de 5 sterren

Delivery came packaged well

Delivery came packaged well. The baladi bread is really nice and would definitely recommend purchasing from this shop. Lovely customer service.

23 april 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

Thank you for your kind feedback, Salama. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Beoordeeld met 1 van de 5 sterren

Missing items and no response

I placed an order but only received two items, and the rest of my order has not arrived.

I have tried contacting the company several times via WhatsApp, email, and Instagram, but have had no response at all. The lack of communication is very disappointing and unprofessional.

I would not recommend ordering from them.

17 maart 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

We sincerely apologise for the unfortunate experience. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at support@oasismarket.co.uk? We will report the matter and address it as soon as possible.

Beoordeeld met 1 van de 5 sterren

Money taken but no delivery, they have debt. Chargeback soon before they close

They have some problem but still take money but not send anything. I send message, call and also WhatsApp but no answer. I check their company on Companies House and see they have debt. If you order something from them and no delivery yet, you should do chargeback now. I think soon they will go into administration.

See their reply - we have sent all details to them, they lie and don't reply. Scam company.
Also all new positive reviews are from accounts with very little review. Maybe fake reviews. Don't trust them

2 april 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

We sincerely apologise for the unfortunate experience. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at support@oasismarket.co.uk? We will report the matter and address it as soon as possible.

Beoordeeld met 1 van de 5 sterren

Avoid

First small order received promptly.
Made a second large order and still yet to receive the delivery.
Tried emailing, WhatsApp, calling and there is no way to speak to anyone.
Still have not received my goods. Have escalated this with the bank and noticed that this 2nd payment made was to a different account from my first order.
Avoid at all costs.

13 april 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

We sincerely apologise for the unfortunate experience. This is not the kind of experience we aim to provide at Oasis Market. Could you please send us more details and the order number via email at support@oasismarket.co.uk? We will report the matter and address it as soon as possible.

Beoordeeld met 1 van de 5 sterren

I will be reporting this company

I will be reporting this company for fraud and scamming with trading standards, did not receive order, do not respond to messages or answer phone calls. Do not use them!!!

17 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I got firs order correct

I got firs order correct, second order 2 weeks didn’t receive it yet , and no response from customer support or response to email, still need my money back, avoid, it’s scam

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you for the amazing service and product

This was my first order from Oasis Market and it will definitely not be the last.
The order arrived on time, the packaging was very good and the product was better than expected. I ordered Egyptian Baladi Bread and it is truly amazing. It's exactly the same as the baladi bread I got from the bakery at near our home in Heliopolis. Absolutely delicious.

Thank you Oasis Market for providing this and for the service.

8 april 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

Thank you for your kind feedback, Hanan. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Beoordeeld met 5 van de 5 sterren

Best service

Best service, quality and packaging.

12 april 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

Thank you for your kind feedback, M Hanna. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

Beoordeeld met 4 van de 5 sterren

Kind workers & delicious foods

Really delicious foods, affordable, and kind workers. I was kindly called for an offer. Amazing place

11 april 2026
Review zonder uitnodiging
Logo Oasis Market

Antwoord van Oasis Market

Thank you for your kind feedback, Sara. We're delighted to see that you're enjoying our service and that Oasis Market is a part of your day.

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