I have to say… ABSOLUTELY FIVE STAR customer service I initially requested a price match, which was sent though within about 15 mins, I placed the order and I think 19 mins later I was told it... Toon meer
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First class services ordered friday lunchtime delivered saturday afternoon. Could not fault you and will recommend to my friends. Also you were much cheaper in big named shops/online retailers.
Bedrijf heeft geantwoord
Appalling customer service. I purchased a baby carrier for my daughter & granddaughter as a gift. It arrived in an unsealed box, with some labels removed from the box & frayed stitching. I immediately... Toon meer
Bedrijf heeft geantwoord
First time I have used Oliver’s BabyCare and it was an absolute pleasure from start to finish. Thought I would try and use a localish business instead of Amazon etc. who were actually dearer and ch... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Olivers Babycare is home to the biggest brands that will allow you find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.
Contactgegevens
Unit 24b, King St. Ind. Estate, PE6 9NF, Langtoft, Verenigd Koninkrijk
- 01778 562809
- info@oliversbabycare.co.uk
- oliversbabycare.co.uk
4,4
Uitstekend
1K reviews
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Item arrived quickly into store
Item arrived quickly into store. Communication from them straight away to let me know it had arrived.
Very pleasant in the store and offered to fit the car seat and so had no packaging to take away.
Explained all the car seat features well.
30 september 2025
Antwoord van Olivers BabyCare
Thank you Megan, we are so pleased you had such a great store experience and we could help fit your car seat safely for you! We hope to see you back again soon!
FANTASTIC
FANTASTIC! - Purchased my daughters new car seat, it was dispatched within 50 minutes and arrived by DPD the next working day!! Less than 24 hours later. Perfect item! - Would recommend & use again
1 oktober 2025
Antwoord van Olivers BabyCare
Thank you for your lovely feedback and we are so pleased to hear that your order arrived quickly, we always try our best to get goods out as soon as possible. We hope to see you back again soon!
Impressed
I am seriously impressed with the store's service. I placed an order, it was sent within hours and delivered to me the following day. Great job!
30 september 2025
Antwoord van Olivers BabyCare
Thank you Maria for taking the time to leave your 5 star review we really appreciate it! Glad to hear your order arrived so quickly!
Need to change their delivery provider.
This would have been a 5 star for Olivers however due to delivery I've dropped it to a 4.
Ordering was great and the buggy was dispatched by them very quickly, however, they used FedEx to send the parcel and this is where it all went wrong. Contact with Olivers was responded too in a reasonable time and I appreciate that once they have sent the item its out of their hands.
I've left a 1 star review for FedEx on Trust Pilot and fed back to Olivers that they should review how they send their parcels.
The buggy is as described and for the price is great for my granddaughter.
23 september 2025
Review zonder uitnodiging
Antwoord van Olivers BabyCare
Thank you very much for your feedback and for taking the time to share your experience with us. We’re delighted to hear that you are pleased with the buggy and that the ordering process was smooth.
We’re very sorry to learn that the courier did not meet expectations. While we do our best to ensure parcels reach our customers quickly and safely, we fully understand how frustrating delivery issues can be. Please be assured that we are reviewing your comments regarding our courier and will take this into account when assessing our delivery options going forward.
We truly appreciate your kind words about our service and product, and we hope your granddaughter enjoys her new buggy. Thank you again for your feedback and for choosing Olivers.
Great toddler tower
Great toddler tower - a bit on the pricier side but very well made. Something that we will use for years I'm sure. Delivery was rapid.
31 augustus 2025
Antwoord van Olivers BabyCare
Thank you for your 5 star review we are so pleased to hear that you love your toddler tower. Hope to see you back again soon!
Still not delivered and not able to…
Still not delivered and not able to track any further from yesterday . Supposed to come 2/9/2025 then updated to 3/9/3025 up to 1800 hours . Stayed in all day and it’s still hasn’t arrived . Not Happy
31 augustus 2025
Antwoord van Olivers BabyCare
Hello Lorraine we are very sorry to hear this as this is not our expected service level. Please contact our customer support team at info@oliversbabycare.co.uk and we will gladly assist you with this.
Great product at a good price delivered…
Great product at a good price delivered very swiftly.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Olivers BabyCare
Thank you Gary! We really appreciate your 5 star review! Hope to see you again soon!
Great seller for baby accessories
Great place for buying your baby accessories! Managed to find something we couldn’t find elsewhere! Very good pricing and our order was dispatched quickly! will use again
31 augustus 2025
Antwoord van Olivers BabyCare
Thank you Joseph we really appreciate your kind words! It means a lot and hope to see you back again soon!
Excellent product and service
The item I bought was at a great price. I purchased on the internet on a Saturday afternoon and received a “despatched” email shortly afterwards. Being the weekend, I expected the next day delivery to mean it would arrive on Monday. However, it arrived midday on the Sunday, which was a great surprise. I would definitely buy from them again.
30 augustus 2025
Antwoord van Olivers BabyCare
Thank you Janice! We really appreciate you taking the time to leave such lovely feedback and we are glad that your item arrived so quickly! Hope to see you back again soon!
Great Company
Very competitive prices, great customer service, superb product. Ordered Friday afternoon and delivered Saturday morning
What more could I have asked for!!!
Thank you
16 augustus 2025
Review zonder uitnodiging
Antwoord van Olivers BabyCare
Thank you for taking the time to leave such lovely feedback, we really appreciate it and hope to see you again soon!
Super fast delivery
Super fast delivery, couldn’t be happier with the Maxi Cosi Emerald car seat.
10 augustus 2025
Review zonder uitnodiging
Antwoord van Olivers BabyCare
Thank you Jade, we are so pleased to hear that you love your new Maxi Cosi car seat and hope to see you back again soon!
Bad experience from start to finish
I ordered a cot and draws that stated they were both in stock. I had an email saying it had been dispatched then after waiting the 3-5 working days got an email to say it was out of stock. Confused as it had all ready been dispatched I was then offered a new product or to wait until it came back in stock (end of September).
I chose a new product and was given a new delivery date. Unfortunately the delivery company they use kept delaying my order, I understand not their fault however this is just adding to my bad experience.
After finally getting the order I unpackaged the cot to find cracks in the base. Running out of time to prep for the baby I start putting it up anyway. My husband then takes photos as I’m putting it up which I send to the company to ask for a new part. They respond to say we will replace it but it’s your fault it cracked as you put it up upside down, which I had however it was broken before I did this.
Then I opened the draws and noticed damaged to a side board. This time learning from my mistake I take photos before I put it up so there is no way they can blame me.
I think it’s better to buy else where especially whilst pregnant it will be less stressful and upsetting.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Olivers BabyCare
Thank you for taking the time to share your experience. We’re very sorry to hear about the difficulties you’ve described. Unfortunately, we have no record of this order and, as no order details were provided, we’re unable to investigate the matter further.
If you would like us to look into this for you, please don’t hesitate to get in touch with our customer support team directly with your order information, and we’ll be happy to assist.
Excellent service and very fast delivery
Excellent service and very fast delivery
5 augustus 2025
Review zonder uitnodiging
Antwoord van Olivers BabyCare
Thank you Anne for your 5 star feedback we really appreciate it! Hope to see you back again soon!
I'd love to give feedback
I'd love to give feedback, but I bought this item as a gift and had it sent to their address, so there's nothing I an tell you.
30 juli 2025
Antwoord van Olivers BabyCare
Thank you for your feedback Bonnie. Should there be any issues with your order just get in touch and we will gladly assist you.
Great customer service
Great customer service. Ordered delivered within 24hrs. Great products.
30 juli 2025
Antwoord van Olivers BabyCare
Thank you Elena! We really appreciate your kind words and hope to see you again soon!
Amazing product, speedy service can’t complain
30 juli 2025
Antwoord van Olivers BabyCare
Thank you! We really appreciate your feedback and hope to see you back soon!
Order was quick and efficient
Order was quick and efficient. I received it the next day. So far good product just gets a little stuck while folding, which i believe will fix over time.
30 juli 2025
Antwoord van Olivers BabyCare
Thank you for your 5 star feedback! We really appreciate you taking the time and hope to see you again soon!
5* customer service
Bought 2 stair gates, one had an issue, customer services were excellent and assisted to resolve. Brilliant company, I would recommend. Fast delivery, well packaged.
1 juli 2025
Antwoord van Olivers BabyCare
Thank you Tiff! We are pleased to hear that we could resolve your gate issue quickly. Hope to see you back again soon!
Antwoord van Olivers BabyCare
Thank you Jason! We really appreciate you taking the time to leave your 5 star review and we hope to see you back again soon!
Website added an extra £100 delivery…
Website added an extra £100 delivery charge once making payment that wasn’t clear what was being spent. They were able to work out a delivery rate and did eventually refund me £94
30 juni 2025
Antwoord van Olivers BabyCare
Thank you for your feedback, and apologies for any confusion caused. The additional charge was due to the order being shipped to Ireland — as noted in our shipping conditions, the checkout provides an estimated cost, but a final quote is required per product for non-mainland UK deliveries. We're glad we were able to resolve this and refund the difference promptly.
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