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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They value 0 for your time ,money and will ruin your happiness. We ordered Onam palahara petty for Onam for our parents.its been more than 15 days,no delivery happened. Tried contact them over phone,n... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible experience and fraud company.Almost 2 months products are not delivered and even high custom clearance money paid but no trace of product.Many mails sent to customer care but no resolution an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

எங்க குடும்பத்திற்கு பிடித்த அனைத்து இனிப்பு வகைகளும் எப்படி ஒரே இடத்தில் கிடைக்கும்...அதே சுவையில் அதே தரத்தில் எப்படி கிடைக்கும்..Oorla வில் கிடைக்கும். முதலில் எனக்கும் நம்பிக்கை கிடையாது.வாங்கி த... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ordered Palakara Petti - Arrived within 10 days, but with some customs clearance issues for USA. Customer support team was very helpful with FDA prior notice and other required documents. Tastes au... Toon meer

Bedrijfsgegevens

  1. Online voedselbezorgdienst
  2. Aziatische toko
  3. Gourmet kruidenierswinkel
  4. Kruidenier
  5. Natuurvoedingswinkel
  6. Supermarkt

Geschreven door het bedrijf

Oorla is where you can find everything and anything authentic. From Sweets and Snacks to Clothing and decors, if it is traditional & authentic, you can find them at Oorla. Oorla sources authentic Sweets & Snacks from traditional regional shops across India and ship them worldwide. What can you find at Oorla? Traditional Tamil Sweets & New Indian Sweets, Tamil Snacks, Homemade Masalas, Idli Podi, Multigrain Health Mix, Palm Jaggery Sweets, Milk Sweets, Healthy Snacks made of millets, Raw Honey, Honey soaked delicacies, Homemade South Indian Pickles (Tamil Nadu Pickle, Andhra Pickle & Telangana Pickle), and many more. Also, don't forget to try our signature product "Palakara Petti", a curation of 10 best Tamil Sweets & Snacks sourced directly from century old regional shops across Tamil Nadu. Buy best Indian Sweets Online sourced directly from origin only at www.oorla.com.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

216 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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2,4

Alle reviews

(216)

55 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Snacks are tasty

Snacks are tasty, less preservatives.
Packing is perfect

27 september 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much! We are glad to have you as our customer.

Beoordeeld met 5 van de 5 sterren

Awesome food and great suport

Awesome food. Authentic food.. it’s not a marketing claim like many brands I have tried. Very genuinely sourced and you can smell the taste of home when you unbox.. a beautiful experience. And hygienic. Great response from customer service.

26 september 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much for this review. We are glad to have you as our customer.

Beoordeeld met 5 van de 5 sterren

Lovely experience! Honey & Ghee were so good

Ordered A2 Ghee and Wild Raw honey from oorla along with some masala and podi, the overall taste was so great, faced some issue with clearance but their support team were superb in responding and sorting out all the issues, packing and taste was good for almost 90% of products I got.

24 september 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much! Looking forward to serving you again

Beoordeeld met 4 van de 5 sterren

Oorla !!!Best and authentic food at yor door step!!😍Speedy delivery too!!

Personally I am really satisfied with their services and food they offer🥰I have ordered Thirunalveli Halwa with this rate it was worth every penny,good packaging and I personally felt it lip smacking 😋
I had a delivery issue but it was from the courier guys mistake and the Oorla team immediately responded and resolved!!!I just loved their services!!🥰🥰😍

19 september 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much! We are delighted to have you as our customer. Looking forward to serving you again!!!

Beoordeeld met 5 van de 5 sterren

very good

I initially thought my money was wasted, as there was delay in getting through Australian Customs. my order reached me after 21 days. Surprisingly, all sweets were fresh.

I don't want to fault these guys, because of some idiot sitting in customs, taking 2 weeks to process a food item.

all products are top quality (except badushah was average). Best thing is air tight packing.

30 augustus 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

We are really sorry about this inconvenience. Please share your Order number. We will check what went wrong and resolve this asap.

Beoordeeld met 1 van de 5 sterren

I have received the order today the…

I have received the order today the tirunelveli halwa and kumbakonam degree coffee. Not satisfied at all. They have advertised packaging by a unique box’s but i didn’t receive. Halwa isn’t good. It’s not worth waiting.

7 september 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Apologies for the inconvenience. We have advertised that only our Palakara Petti comes in the colorful tins you refer to. We have mentioned the same on our website under each product.

Thanks for your feedback regarding the Tirunelveli Halwa. We will convey the same to our maker and ensure you get a superior ordering experience next time.

Beoordeeld met 1 van de 5 sterren

Very small quantity and too much…

Very small quantity and too much expensive. Delivery is the worst. If you go and get the product where it is made you will get more quantity for a very cheap price.

1 september 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Apologies for the inconvenience. Please note that all the 10 Sweets & Savouries in our Palakara Petti are sourced from different regions across Tamil Nadu, and it involves a lot of logistics efforts. All the items are packed in Premium reusable tins to ensure safe transit. These are the major reasons behind the cost, and also, all the items in our Palakara Petti are packed in Tins. We can also see that your order was dispatched on Aug 28th and delivered to you on Aug 31st. Your feedback means a lot to us, and we will ensure to improve your order and delivery experience.

Beoordeeld met 1 van de 5 sterren

Very poor service

Very poor service. It's been close to two weeks products is not delivered and they have maintained a wrong address as well and they haven't corrected it though the address while placing the order was right. Customer service is also very poor.

22 augustus 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Recommend almost all except few…

Couple of months ago, I left a 5 star review for the items ordered on oorla.

I am still impressed for the following reasons:
You will find businesses from India packaging sweets and snacks really well but fail to impress in taste or vice versa. Oorla is one business that has impressed our family both in taste and also in air tight packaging that keep the items fresh.

They seem to be a honest group of people because most of the items are fresh (mark packaging date) and are tasty so they do only things they are good at.

Variety of sweets, savories and pickles.

Good networking with shipping services so they arrive in 3-4 days to USA.

Now comes the concern. I have ordered Tirunelveli halwa (few times) and Badam halwa. They have always arrived like hard cakes.

I give feedback on WhatsApp to their customer service, that their packaging for motichoor ladoo is fantastic similarly can you please package thirunelveli halwa? I get the response to heat it up. It felt like a callous response to an honest feedback.

First of all, I am reaching out to you because I have already tried all of that. The best part about halwa is the greasiness which you can’t get back. Then, when you are packing it interacts with aluminum packaging and arrives with specks of black dots.

I hope they take it as a feedback because I am continuing to refer oorla to my friends and family in other states. Although it is unfortunate I have to add a disclaimer what not to order.

22 juli 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Too high price for small quantity.

I received the products. The taste was okay and the quantity is very very less for the amount charged.

8 augustus 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Apologies for the inconvenience caused. Your feedback is important to us and we will work towards resolving this and provide you will be a superior order experience on you next order with Oorla.

Beoordeeld met 5 van de 5 sterren

The shipping is fast and the products…

The shipping is fast and the products are always fresh and amazing
The one time we had an issue they responded really quick and resolved it
I have purchased over 6 times now and will continue doing so

30 juli 2022
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much for supporting Oorla and being a valued customer!

Beoordeeld met 1 van de 5 sterren

We have received our package and tastes…

We have received our package and tastes not any better than our local shops abroad. plus I don’t understand why it’s overly priced, for that price I could’ve get fresh sweets and snacks in way bigger quantities. Didn’t expect this in 1st order itself. Athirasam was the worst and banana chips and halwa and others I can get cheaper rather than ordering from them. Never recommend

26 juni 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

We're sorry that we couldn't able to meet your expectations. Please note that all the delicacies are sourced directly from their origin. From where the items were first made or the place that made the item famous. Oorla's model is bringing authentic products to you, and it involves a lot of logistics efforts.

We apologize for any disappointment and would appreciate the opportunity to make things right. Please allow us to exceed your expectations in the future.

Beoordeeld met 4 van de 5 sterren

Taste is great but it's too pricey.

5 april 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you for providing us with your honest feedback. We source all our items directly from well-known regions throughout India, bringing you the delicacies from where they were first created or became famous. We put a lot of effort into logistics, which is why the prices may be higher. However, we appreciate your feedback and are working towards improving our domestic logistics challenges. Thank you for trusting Oorla!

Beoordeeld met 4 van de 5 sterren

Authentic Sweets and Savouries from India

2 orders booked this platform and both the times it was really positive

Both Sweets and Savouries are as authentic as advertised and tastes really well

5 mei 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Happy to hear this! Can't wait to serve you again.

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