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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

They value 0 for your time ,money and will ruin your happiness. We ordered Onam palahara petty for Onam for our parents.its been more than 15 days,no delivery happened. Tried contact them over phone,n... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible experience and fraud company.Almost 2 months products are not delivered and even high custom clearance money paid but no trace of product.Many mails sent to customer care but no resolution an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

எங்க குடும்பத்திற்கு பிடித்த அனைத்து இனிப்பு வகைகளும் எப்படி ஒரே இடத்தில் கிடைக்கும்...அதே சுவையில் அதே தரத்தில் எப்படி கிடைக்கும்..Oorla வில் கிடைக்கும். முதலில் எனக்கும் நம்பிக்கை கிடையாது.வாங்கி த... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Ordered Palakara Petti - Arrived within 10 days, but with some customs clearance issues for USA. Customer support team was very helpful with FDA prior notice and other required documents. Tastes au... Toon meer

Bedrijfsgegevens

  1. Online voedselbezorgdienst
  2. Aziatische toko
  3. Gourmet kruidenierswinkel
  4. Kruidenier
  5. Natuurvoedingswinkel
  6. Supermarkt

Geschreven door het bedrijf

Oorla is where you can find everything and anything authentic. From Sweets and Snacks to Clothing and decors, if it is traditional & authentic, you can find them at Oorla. Oorla sources authentic Sweets & Snacks from traditional regional shops across India and ship them worldwide. What can you find at Oorla? Traditional Tamil Sweets & New Indian Sweets, Tamil Snacks, Homemade Masalas, Idli Podi, Multigrain Health Mix, Palm Jaggery Sweets, Milk Sweets, Healthy Snacks made of millets, Raw Honey, Honey soaked delicacies, Homemade South Indian Pickles (Tamil Nadu Pickle, Andhra Pickle & Telangana Pickle), and many more. Also, don't forget to try our signature product "Palakara Petti", a curation of 10 best Tamil Sweets & Snacks sourced directly from century old regional shops across Tamil Nadu. Buy best Indian Sweets Online sourced directly from origin only at www.oorla.com.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

216 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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2,4

Alle reviews

(216)

55 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

11/10 superb

Their customer support, delivery speed, authentic taste is just wowww. Athirsam is simply superb . banaras Soan papdi just melted in my mouth. 11/10 for meeting the commitment. happy diwali

10 november 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much for this wonderful review!

Beoordeeld met 5 van de 5 sterren

First time all in 1 sweets & snacks for…

First time all in 1 sweets & snacks for festive easy to get received from any where while abroad too.in every festive give offers new our traditional products forever...packaging also good & attractive look..no more seal is broken..

10 november 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much!

Beoordeeld met 2 van de 5 sterren

Not yet received your items

Not yet received your items. I contacted oorla through phone call, not responding. I ordered on Nov 6,2023. Order No. ORI22333

6 november 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thanks for ordering with Oorla. Please note you have placed your order at our 48-hour dispatch slot. But since your delivery location is MALDIVES, we dispatched on the same day you ordered. Now, your package has arrived at the DHL facility in the Maldives. You can track your order by using the tracking link you received to your WhatsApp and Email.

Tracking: https://www.dhl.com/us-en/home/tracking/tracking-express.html?submit=1&tracking-id=9779714136

Nov 14th update: Hi there! Your order was delivered on 11th Nov as promised.

Beoordeeld met 1 van de 5 sterren

Order# ORG11067 Quality is a big joke

Order# ORG11067. I cannot trust the ingredients in banaras soan papdi. It is mentioned as zero sugars in nutrition section but in the ingredients sugar is the first ingredient lol. Not sure how this sort of basic check was not done by oorla. Now coming to the main concern, I had soan papdi and banana chips it created food poisoning and vomitted badly. Taste is good but quality is a big question mark. I will never buy from oorla again. I literally can’t take risk on my health just for taste.

7 november 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Dear Customer,

We apologize for the inconvenience and thank you for bringing this to our attention. The error happened due to a printing error, and we ensured that we tightened our Quality Check process to avoid this.

Please note that all the products you purchase at Oorla are made without any preservatives, artificial colors, or chemicals. We take matters seriously when it comes to quality. We will convey this to our makers regarding this.

Sincerely,
Team Oorla

Beoordeeld met 4 van de 5 sterren

Good choice of sweets

Good choice of sweets, once you taste these sweets and hits you will enjoy the taste and flavours of this brand items.
Trust me try it once you will love it.

7 november 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much!!

Beoordeeld met 2 van de 5 sterren

Ordered few sweets/snacks

Ordered few sweets/snacks , they yet to dispatch it. no responses also . worst experience .
Order Number: ORI20845
order ORI20859.
Its absolutely fine if its getting delayed but a response for customer is must
I tried reaching through mails/calls/whatsapp but no reply

3 november 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Apologies for the inconvenience. Please share your order number.

Thanks for sharing you order details. Your order ORI20859 was delivered to the receiver yesterday, we sincerely apologize for the delay. And as the order ORI20845 is scheduled for the Diwali Slot (Delivery before 1-3 Days of Diwali), this will be delivered on or before Nov 11th.

Beoordeeld met 5 van de 5 sterren

Joyful message

Dear sir,
Greetings,Thank you for sending the homely food from our own land.All the snacks were delicious and packed in airtight color full containers.I am writing this review from kingdom of Saudi Arabia.you made my Diwali blissful.
Thank you

6 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If i get a option to give more than…

If i get a option to give more than 5star, without any doubt will give 100 stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️ product has delivered within the time, thank u Oorla website 🫶🏻🫶🏻🥰

6 november 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Your review made us day!! Thank you so much for ordering with us

Beoordeeld met 1 van de 5 sterren

Worst experience, delay in delivery

Worst experience, not yet received the package yet, ordered on 24th October, there's no proper response from them, they keep saying, that we will receive at the earliest...have paid 1600 rupees for the palqgara petti not sure if I will get the amount or the package.. it's a scam

24 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not Worth the Hype & Price!!!

Not Worth the Hype & Price!!!
Only the Packaging is Good, Even Roadside Chips Taste Better.

30 oktober 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thanks for your feedback. We will ensure to improve our service and meet your expectations.

Beoordeeld met 5 van de 5 sterren

Awesome quality and Service

Sweets and Snacks are just awesome. So fresh and so good. Real authentic taste. Highly recommend

18 oktober 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much!! Looking forward to serving you again

Beoordeeld met 5 van de 5 sterren

Excellent service and constant updates…

Excellent service and constant updates from the team till the time the package is delivered at your doorstep from Chennai to Canada within 4 days . So happy to taste the authentic food . Thank you guys keep up the taste and the service always . 🙏
Suggestion :label the items on the boxes .

18 oktober 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Thank you so much for your feedback and suggestions. We have started labeling the products.

Beoordeeld met 1 van de 5 sterren

Bad tasting food and HORRIBLE wait…

Bad tasting food and HORRIBLE wait times. Think only BOTS work in this place. No customer service and have to spend years (exaggerated, only mildly) to get people to answer regarding delivery.

2 oktober 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

Apologies for the inconvenience. We are working with very limited people and couldn't able to get back to you on time. Also, it is a local holiday here. If you have any complaints regarding the taste, do let us know. We will convey the same to the makers.

Beoordeeld met 1 van de 5 sterren

Worst online purchase experience

They want to charge 50% if order is cancelled after 6 hours after ordering noting they would have started the packing. After 15 days of ordering, the order is yet to be shipped and not a single helpful person to reach after spending 2+ hours in trying the chat function. Worst online ordering experience. Don’t pay these people. They just take money and don’t provide ANY service. Waste of time and money.

28 september 2023
Review zonder uitnodiging
Logo Oorla

Antwoord van Oorla

We are sorry that you have to go through this. Since all the products in our website are made to order, our makers will only start the preparation after we receive the order. That's why we have a time period of 6 hours. Please share your order number. We will check what went wrong and resolve this asap.

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