partsforwatch.com Reviews 

132
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

May 10 - Bracelet for Cartier Santos 100 does not fit watch. * 2mm gap at bracelet/watch interface * bracelet is also 2mm thicker than watch May 12 - company offered full refund May 14 - refun... Toon meer

Beoordeeld met 4 van de 5 sterren

Purchased a strap for Porsche P6612 didn't fit at all poor quality lugs missing tried contacting no response surprise surprise. Wasn't cheap either 39 euro don't be fooled by glossy website far bett... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Teribble! Payed via PP and never received the item I have ordered. Communication full of appologies and missinfo - never again! 35€ lost.....

Beoordeeld met 5 van de 5 sterren

I am a first-time customer, and the two Watch bands I ordered are GREAT, especially for the price! But one of them wasn’t compatible with my watch, unfortunately. However, when I contacted Christine a... Toon meer

Bedrijfsgegevens

  1. Horlogereparatieservice
  2. Horlogerie

Geschreven door het bedrijf

Driven by a profound passion for luxury watches, we are offering a wide range of watch related products to allow owners to have the comfort of a brand factory strap, without compromising on the price and design. We open the door of luxury to passionate owners of Patek Philippe, Rolex and Audemars Piguet, who are looking for a unique way to differentiate themselves, our products are comfortable alternatives to their factory brand bracelets. Thanks to strong and truthful partnerships, we have grown to offer a multitude of straps and watch accessories for practically every luxury modern watch available. With a constant goal of innovation, our products collection is growing with always the highest quality materials.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

132 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,4

Alle reviews

(132)

19 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Another Chinese rip-off company.

This is another Chinese rip-off company. I ordered a strap with deployment clasp and while it arrived on time it was very, very poor quality. The strap was a glossy leather embossed alligtor strap. It looked cheap and the gloss finish appeared to have been achieved by simply just painting it with lacquer leaving visible brush strokes. The deployment clasp was made from pressed rather than cast or machined steel, was flimsy and looked cheap and plainly awful. £ 35.00 in the bin. The 5 star reviews here are fake reviews submitted by the company itself. Don't waste your money!

12 september 2022
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello Steen,

Good day!

We completely understand that you were disappointed with the strap that you received. However, we believe our team has already done our best to provide/offer you the best resolution we thought possible. Just in case you were not able to check your account, a refund has been issued immediately after we reached out to you. Hence, despite different experiences with our customers, our service and products review are organic and were submitted by our customers freely and at their convenience. In case you need further clarification, you can message us anytime.

Thank you very much!

Beoordeeld met 4 van de 5 sterren

Watch strap

Bought a strap for my watch, unfortunately it didn't fit. Partsforwatch gave me a refund and offered me a free strap also, for the inconvenience, after emailing them.

28 augustus 2022
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Goods are from sent from China

Goods are from sent from china despite the company being registered in London, UK.

No real issues with goods from china, but they should be transparent about this as well as the delivery times.

I could get cheaper Chinese products quite easily….I ordered from them as I thought they were from the UK

27 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give zero stars I would

If I could give zero stars I would, ordered a clasp and strap for my watch. Arrived from China, clasp did not close and the holes on the strap did not line up with the lugs on the watch. No response from the poor review that was posted on website, and email bounced.

Tried in vain to fit strap myself, took to Jewellers when I gave up, Jeweller gave up also. These are counterfeit goods, made with little regard for standards or workmanship. Poor customer service also.

27 juli 2022
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello Terry. We sincerely apologize for the experience. Upon checking, our team has reached out immediately after your email has been sent which indicated that you don't need to return the item in case it's defective and we only need the photos so we could process the refund as soon as possible. Anyhow, since you already shipped the item back, your refund has been processed today. We value your feedback and will continue to strive to provide better products and services. Thank you!

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience. The strap shipped right away. There were constant communication. Some delays on USPS side but that's not their fault. Quality is excellent and as advertised. Highly recommended.

28 juni 2022
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello Grand Master! We are glad you had a great experience with us. Thank you very much for choosing us!

Beoordeeld met 3 van de 5 sterren

Ordered a Ulysses Nardin strap

Edited my review as my order has finally been shipped after a delay.

Apparently they were trying to reach me for my KYC documents, but I never received any e-mails. I tried reaching out to the e-mail on their website (hello at wpengine.partsforwatch.com) but it bounced. Eventually I remove 'wpengine' from the address and tried again. It reached a real customer support person and after a couple of e-mails back and forth, my order shows shipped from Shenzhen.

I hope I receive it in a few weeks. Will update my review once I receive it.

24 juni 2022
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello Suman,

We've checked your order and have responded to your inquiry as well. Your order has been shipped after you provided your KYC. Please check your email for the updates. Thank you!

Beoordeeld met 1 van de 5 sterren

Größter Schrott und passt nicht mal

Größter Schrott und passt nicht mal.

Lasst ja die Hände davon

10 juni 2022
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello Erdogan,
We appreciate your feedback and have reached out to your personal email to have your concern resolved, unfortunately your inbox might be full that our messages don't go through.

Moreover, your full refund has been processed and let us know if you get the chance to check your inbox for any emails from us. Thank you very much for yoru proactive response.

Beoordeeld met 1 van de 5 sterren

BEWARE.....The website for this company…

BEWARE.....The website for this company has disappeared as of the last couple of days. I have almost definitely lost my order and my money. Do NOT enter into any transaction with this company.

10 juni 2022
Review zonder uitnodiging
Logo partsforwatch.com

Antwoord van partsforwatch.com

Hello, we sincerely apologize for the inconvenience. We hope we can help you further. Rest assured that our company takes care of your concerns. Should you have inquiries and concerns, please feel free to reach out to us and we will assist you. Our customer support can be reached at hello@partsforwatch.com.

Thanks and have a nice day!

Beoordeeld met 5 van de 5 sterren

Nice experience, they are serious and helpful

Nice experience, they are serious and helpful. I ordered two buckles from them and the products where as per specifications. I had some doubts about the shipment and they clarified effectively. I'm satisfied with the experience

21 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy with my new straps

I placed an order from these guys, reading from some of the reviews I was taking a chance, but couldn't be happier. Yes, the straps were shipped from China, but they arrived in 9 days, which is very acceptable for an online order. As far as made in China, most nato from around the world come from there anyway. And the straps are of excellent quality as for the hardware being used. The colors are exactly as shown on their website. I will be ordreing more in the future!

18 maart 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unpleasent experience

The page gives the impression that it is an English shop. The products are shipped from China. I ordered a 20mm wide strap. A 22mm tape was sent. The quality of the band is so unappealing that I will refrain from an exchange. Let's see if I see some of my money back.

27 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never again...

Purchased 2 Tag Heuer 01 straps and none of the straps are compatible with the watch. When I would like to return the straps as they are not correct fit for the watch, they wanted me to send them over to a French address even though it is a UK domain and the address is on Baker Street, London. Really bad experience, items sent from China (based on the envelope received) and arrived in almost a month. Never again...

27 januari 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Commandé un bracelet tag heuer qui est…

Commandé un bracelet tag heuer qui est trop large sur corne. J ai contacté le sav qui est resté muet. Pas très professionnel du tout à éviter si doutes sur l achat
Article acheté le 12/11/2021 reçue le 27/11. # 54482.
A ce jour j ai eu le sav qui me propose un remboursement affaire à suivre mais pas très pro tout de même

1 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is fake company

This is fake company I guess. Ordered my bracelet then I see in the status of my order that it was shipped but the number given is fake. Tried to contact them by the e-mail. No response. Do not have any deals with this fake company!!

26 november 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t believe the fake 5 star reviews

Don’t believe the fake 5 star reviews, they are as fake as the google map of London on the website to make you think it is a UK based company. They are not located in London they are in China and your strap will take one month to arrive. Then when it doesn’t fit (like mine) you can put it straight in the bin and buy one from a company that aren’t scammers.

4 november 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Satisfait!

Enfin un site pour faire des economies sans compromis. Bon Service, livraison 10jr pour le France et super SAV.

5 oktober 2021
Review zonder uitnodiging

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