premierpark.co.uk Reviews 

Very poor company. No response from the staff initially and later, no empathy to my pleads for overstaying for 18minutes even when I showed evidence that I paid for 1 hour but the 18minutes extra was because my toddler suffered UGI infection and vomited in the restaurant. No empathy and the language of the response was inappropriate. I paid as I did not want to hear back from a company which has utter disregard for humans. SHAMELESS!!

This company does NOT even deserve 1 star, received a parking fine for apparently leaving my car at Hathaway retail park in Chippenham for almost 23 hours!!! I use this car park for the gym, sunbed shop and b&m sometimes multiple days in a row.
Trying to appeal from a letter is near enough IMPOSSIBLE, I put an appeal in to a company with a similar name and now Paremier Park won’t deal with this appeal as it’s over the 28 days and debt recovery plus is a joke themselves.
The car park has 2 entrances and exits, I expect I’ll be receiving more fines.
I am also not the only one to get this fine and I have provided photograph evidence.
This company is a jokes and I am NOT paying the fine!!

What a crap company!! Scammers I park my car for 3 min. By mistake and get penalty I’m appeal, they just ignore and make decisions what they want, penalty charge was 60£ but I’m waiting appeal letter and waiting and get now 100£ notice what are scammers!!!

Absolutely pathetic company. As with many others on here I was given a ticket for parking inches over the white line in a space at the end of a row with about 40 metres of clear road to the side of me. Not unsafe in any way, several emergency vehicles could pass at the same time, I wasn’t intruding on another space so there was no issue whatsoever. Unfortunately their actions have an effect on all the other businesses because I will never use their car parks again which means I will never be staying at the Hilton Hotel again, won’t be spending any money in the shops and over a £60 ticket they will now lose out on hundreds of pounds of future parking for every home game at the CBS Arena. Not very clever business

Barbican car park, Plymouth. Drove in because it is registered with City Council as having recycling banks. 3 mins, did my recycling, left. Received PCN in the post for £100 as the photo showed me not properly parked between the white lines. Lost the appeal and paid the £60. Have written to a national newspaper consumer page and my MP.
Utterly reprehensible company and entirely representative of the grubby state of Britain. The lack of any replies from them on this site, even the usual pretence at some sort of care, tells you what you need to know: they couldn't care less. I will be turning around whenever I see that they are monitoring a car park.

Firstly I did purchase a ticket at the Bulls Head Kings Norton.
I noticed that the machine hadn't printed the full number plate even though I typed it .. so I emailed them to explain there was a fault that same day and sent proof of purchase. (Apparently this is a known fault with these machines)
They said it would still result in a fine but I could appeal It did, which I did. Sadly they said I had admitted not displaying the correct ticket but they would reduce the fine to £20.
I was too exhausted and stressed by it so went to pay. It rejected the payment several times and then there was a page that said 'payment confirmation' in big letters. I took a screenshot and felt it was finally over.
Only to receive a debt recovery bill for £170 . I was extremely confused and tried to find proof of payment again .. however when I went to look at the payment confirmation it said in small letters underneath 'payment declined' .
It just feels like such a scam company who trick you as much as possible.
The debt recovery notice is still on the basis that I failed to pay ...when they know I did pay and I had sent proof.
This leaves me unable to eat or pay my bills and is the last straw in this life.
The injustice and the taste of being scammed makes the world feel like a place I just can't stay any more.

5* for premier park as their patrols are so incompetent and useless that I literally get a free extra space bay parking in their car parks year round! Idiots can’t even work out that I shouldn’t be there. Thanks for being useless and keep up the bad work.

After having a direct debit set up for a year and paying on time I was asked to renew my permit. The system failed and I was advised the permit would automatically renew which it did. Days later they canceled my permit and then advised me to reapply and that PCNs were on hold until renewals were complete. They then proceeded to give me two PCNs and then rejected my appeal for no reason. I am highly disappointed with this company and find that they will do anything to make money even if you are a truthful customer. It makes me wonder if they purposefully ensure renewals cant be made so that they will automatically update your permit but then later reject it only to give you tickets. Highly unethical company.

These and Popla are an utter disgrace.

Anyone have issues contact the British parking association and read the private parking code of practice because I can almost guarantee Premier aren’t adhering to it. Also write to your MP - it’s the government allowing this.

Truly heartless people. I am in disbelief, frankly. I have explained that my family is in crisis and we had a GP appointment. My crime? Waiting outside a marked bay, not even with the engine off- and ready to move to let anyone pass. I have explained our dire circumstances and that we were at a point of complete crisis, but the company are utterly without even a shred of human compassion. It sums up this country, frankly- that even at an NHS site, merciless, completely kindness-free profit seeking mercenaries are contracted to make money out of the vulnerable.

This company is a complete scam. I am a permit holder at a location using this company. Up until recently, there have been at least 3 cars parked in our bays that have had neither valid tax or MOT, and one of them was there for over a year. The online parking register showed our permits as "never expiring", and yet we were bumped off the list, and, as a consequence received 2 parking fines. which brings me on to a further point. Whereas the previous company put tickets under the windscreen wipers, which gives a clear signal to pirate parkers, this bunch notify by post, which means that you can run up several "fines" without being aware that there is anything amiss. There is no way of contacting them directly, and now their website won't allow us to log in using details supplied by the company, so there is no way of issuing permits to clients.

Absolute scam company, they monitor the parking at Valley Centertainment in Sheffield. When there is an event on at the arena they speculatively take photos of random cars legitimately parked and state the driver left the car park, without providing evidence. They reject every single appeal with zero consideration, even when you provide proof of purchase confirming you were in one of the restaurants at the time you apparently left valley Centertainment they still reject your appeal. When you appeal to POPLA they always wait until the very last minute to withdraw the charge as they know it has zero chance of success but they want to scare you into paying. The directors need locking up their operating model is fraud plain and simple.

I'm going to wipe my arse with the letter and send it back .

My son received a PCN for parking his motorcycle on private land outside his gym with zero obstruction & lack of signage. He tried to appeal 3 times on their website & each time it failed to confirm or submit! I feel this is purposely done for financial gain & entrapment.

Got a fine for sitting in a traffic queue for 12 mins, was not even in a parking bay just sat in a queue waiting to exit the piece of tarmac, appealed the fine but knew the answer before I even posted it, they don’t care just out to get as much money as possible

These parking fine companies need shutting down . Set of wankers . There all the same

Bunch of robbers. Appeal process too is a con. Poor car park, lines faded & not visible, lighting & signage poor but penalise the shoppers

Utterly dishonest company using their shameful access to DVLA data to falsely claim non compliance with terms and conditions.

AVOID them whenever possible!!!

I would give you -1☆ if that was even possible you cheating scum.

I parked my car by the ice skating centre in Milton Keynes and at the time of the parking I've noticied there is no way to pay "by card" or contactless so after I parked my car, I looked for some place I could get some change. Since this was Milton Keynes, a town designed to drive around and not walk, it took me over 20 min to figure out some change (I had to walk to the Morriston's nearby). Finally, when I got some change, I've paid for my parking stay like I should, for 2h stay (my car stayed at the parking lot for 2h25min because those 25min I've spent looking for change). After couple of weeks I got parking ticket and I have appealed. With the appeal I have explained the whole situation and provided the copy of receipt which I kept "just in case". Imagine my shock when they answered back saying there is no sufficient evidence to support my claim....wtf? And what other sufficient evidence do you expect me to provide?

So the next option would be to appeal to "POPLA" and do you know what they say? If I appeal to POPLA and my appeal gets rejected by them too, then I lose my right to pay discounted penalty because I dared to appeal again (there is no reason given of why I lose my right to pay discounted penalty after I appeal to POPLA...)

DO NOT USE! DO NOT USE!

DO NOT HIRE THEM, THEY WILL TAINT YOUR BUSINESS REPUTATION AND LOSE YOU CUSTOMERS. Disgraceful company, I had a valid complaint: parked under 10 mins ( grace period) only to give the keys to Halfords so they move my car inside the workshop as I couldn't find a parking spot on their marked bays. Not my fault at this point as it is Halfords responsibility to then re-park on an authorised spot(all can be seen on cctv). However, Halfords are apparently unable to do anything??? Are they not paying these thieves to manage their carpark? This company just replied with a standard rejection email without even mentioning the reason for being unable to further appeal. My family and I (6 cars in total) are all staying away from Halfords for MOT and yearly services. Stay away from companies like this.