premierpark.co.uk Reviews 

Horrible company charging mums who are parking in parent and child bay ????
With a car seat in full
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Terrible unfair money grabbing company. I hope karma gets them and enough people complain about them or stop visiting their sites so their customers choose a different car parking firm.

Hi where do I begin,Attended family event at Planet Ice Solihull used car park signed for patrons only, so far so good purchased ticket for 3 hours again so far so good on entering from Lode Lane ANPR camera records entry and when leaving camera records departure,but what you are not aware if you overstay the time calculated is from time of entry to time of exit, so for example you arrive at say 1pm take 5 minutes to park and pay for 1 hour and leave at say 2 minutes after 2 pm you have already overstayed because when you purchased ticket that time is not used to calculate time by using entry and exit times with no allowance for parking and leaving I would argue wrong method used, should be singned as pay on entry.According to BPA PNC should not issued using photographic evidence alone,the entry time should only be used to prove you were there not that you were parked.time should from time of ticket purchase. My PNC claims I was parked at the time I had left, the only thing my car and the tardis have in common is they are both blue.So course of action Pay, Appeal? ,Complain to BPA to investigate possible breach of Code of practice by their member, Complain to venue,Local council and trading standards,Office of Fair Trading, Local MP, Martin Lewis he gets plenty of air time, the paper of the people ie the Sun newspaper,they pay for stories, I know all this seems extreme but as long as this practice continues nothing will change and the public will continue to be rinsed.All the above actions will only cost you time all information is out there,Another good line of enquirey Companies house all free names of directors and some usefull addresses.Good luck

Most disgusting parking place I have ever dealt with!y wheels were out of the bay due to a car parked next to me being over the line!! But when they took a photo of my car the car that was parked over the line was gone and made me look like I parked like an idiot! Tried appealing and explaining this but didn’t want to know. If you ever see “premier parking” avoid at all costs cause the low life’s will take photos of your car and fine you if you aren’t parked straight!

I went to Macdonalds for like 10 mins, then went back to the same retail park 12 hours later only to get a ticket to say I was there 14 hours, can’t appeal as the email address bounces back can’t call and speak to anyone just stuck with a £100 fine

They should be ashamed of themselves. PCN was issued on 28/10/25 and I received my first letter from them on 08/12/25…yes you read that right! To double down on it that exact same day I received a debt collectors letter for the same charge, how is that possible?!
I spoke with the debt collectors and they told me to contact premier park and also advised me that they sent another letter on 14/11/25 which I still haven’t received and today is 16/12/25!!

I emailed them and got a response 10 mins later where they denied liability. They clearly have admin issues/carelessness as I can see I’m not the first to experience this but they do not care. I’m going to the tribunals!

Blackmailers crooks and criminals.. how are they allowed to to trade !!

My experience with parking at a car park owned by Premier Park Ltd was really awful. I paid £2.20 on their SIPPI App which was sufficient for 60 minutes but got a PCN for £100 even though I was there 40 minutes. Thereafter they intimidated me with threatening letters from Debt Collection Companies. This should be stamped on by the authorities. In the end I had to pay a further £170 to these rogues.

What an awful awful company.

I paid for my parking but because I used cash and didn't keep my parking ticket I couldn't prove I had tried to appeal but of course they wouldn't care to look at CCTV or payment history.

Predatory and unethical company. Avoid at all costs.
I stopped at an EV charging station for around 20 minutes, stayed inside my vehicle the whole time, paid for my charging session, and still received a £100 parking fine from Premier Park. The signage at the site was unclear and the “QR code registration” that supposedly prevents fines was practically invisible. The charger itself simply says “tap and charge,” so no reasonable driver would know they must also pay for parking while charging.

Premier Park rejected my appeal instantly, without acknowledging the obvious fact that I was there to charge my car — not park it. Their ANPR system treats EV charging as unauthorised parking, which is misleading and unfair. After reading online reviews, it’s clear that many drivers have fallen into the exact same trap at this location. This is not a one-off issue — it’s a pattern.

This company appears to profit from confusion, poor signage, and misunderstandings rather than providing fair or transparent parking enforcement. Because of this experience, I will never park anywhere that has the Premier Park name on it ever again.

Extremely disappointing. I strongly advise others to avoid any car park managed by Premier Park to avoid being caught by the same unfair system.

Robbing chunts. Clearly just scaremonger people to pay fines by stating they will take them to court/ for a ccj debt collection if money isn’t paid.
Unfortunately I have paid for the easy life because I can’t be arsed with the hassle however I still believe that the parking charge notice given to me was unfair given my circumstances. But the appeal was rejected under discriminatory grounds.

An absolute discussing company to try to deal with. Got a parking fine, and every time I tried to pay it kept coming up as not recognised then tried to contact them, and there is no way of speaking to anyone about issues you maybe having. Now I have to wait for the bill to go to a debt collector so I might be able to speak to someone then....

Crooks.

As with most companies nowadays, it's all about profit. Park elsewhere, and spend your money elsewhere.

Scammers! You cannot email to appeal it’s a total scam

Charged £100 because my tyre was on a white line . I’d started to pull out of the space but had to stop to help my son with his seatbelt in the back seat . That’s when he took the photos . Absolute joke .

The worst, scamming company I’ve ever dealt with.
I parked in their space, tried to pay via Ringo as directed but the location wasn’t available on the app.
I had to run for a train so had to leave my car there.
When I appealed my fine they called in the debt collectors in with no warning.

The Premier Park car park at Argos on the Old Kent Road in south London has what can only be an *entrapment space*. The white lines aren't there, but you don't notice as it's exactly the same space as the other parking spaces and is by the kerb. The only reason to waste this carparking space is in order to mislead customers. Of course the fine doesn't arrive until a week later.

Parked in a disabled parking spot clearly displaying blue badge but after Appeal, they have written back to say that as they use ANPR cameras to log entry and exit times then a parking ticket should be purchased so the fine stands! My husband had to attend an urgent medical appointment which I had sent evidence but to no avail… Disgusted by the way this organisation is making money, they lack empathy clearly. To add insult to injury the disabled parking spots were nowhere near the steps you have to use to walk off the site. Do not use car parks “managed” by this organisation. I am appalled by it all as if I haven’t got enough to worry about.

£100 for not parking fully in white lines even though the white line I parked over isn't even a parkig space. The spaces need to be wider anyway so you can get out of your car without banging the car next to you.
Never mind, another easy £60 for this rip off company. Just got the letter 3 days before my 14 days were up.
Hope I never see the jobsworth taking photos of cars so you can issue these fines.

These lot are scamming people. Paid my parking by cash but unfortunately binned my ticket after. Got a ticket come through saying I never paid. Even though they have me on camera paying for a ticket and putting it on my screen. KEEP YOUR OLD TICKETS be warned!!!!