premierpark.co.uk Reviews 

Entered at 11.18. Ticket bought at 11.20 valid until 16.20. Left 13.51. Still got a fine through the post and the only way to appeal is in writing. No phone number. No email. I have the ticket to prove it with the correct reg entered. They are absolute cowboys.

I've received a parking notice from this company, which is fine, as i did park there, but i cannot send an appeal. my stay was only 25 mins over the signage statement. none of the emails work, there is no contact number, so how am i supposed to appeal against this charge

Awful. Constantly allow illegal parking literally under their own no parking sign, and when this is reported they do nothing.

the machine would not allow more than half and hour, no matter how often one pressed +. So we paid for half and hour and then got a parking ticket for £100.
The company are operating a scam but no one seems to do anything about i.

Couldnt get out of costco carpark in cardiff as the football had finished so the roads were gridlocked, couldnt even get out of my parking space, disputed but turned down, absolute c@&ts

The worst company ever!!! They didn't send any letters to me, regarding my missed payment, and straight away sending the debt collectors , what a scam! I would pay that bloody £70 instead of £170 now! Been rang them for 2 bloody hours, and nobody picked the *ucking phone!

I visited Millendreath Cornwall- and parked in their car park as no other parking is available. I paid the parking fee using my Direct Debit card on the 13th Sept 2025. The fee was taken from my account on the 15th - Sept - and on the 17th Sept they issued a PCN which was not received until the 25th Sept. I have appealed the decision but this looks and feels like a scam. I am waiting to hear the outcome of the appeal made today.

They gave me a parking ticket for parking in the car park at my flat, which I have a permit for. I appealed and it was rejected because I was in front of a disused garage. There were no proper spaces because they don't do their job and cars without permits take all the spaces.

As with most on here, got a Parking “invoice” from these lot for parking on the white line in an end bay at Coventry Arena carpark, with no impact to others or safety concern identified. lesson learnt, don’t bother shopping there, stick to online. If there was an award for an absolute parasite on society, these leaches win hands down 👍 how these lot are even legal is amazing.

There isn't a score low enough for these fraudsters.
I've appealed against a parking fine only to discover I've been charged £7.99 for the privilege.

Parked my vehicle in Arena Car park Coventry, I admit the error that I made, however Premier Parking have a very blinkered view, not sympathetic to the circumstances. So will have pay lesson dont shop at CBS Arena again. Not impressed with them.

I parked in a carpark at Portishead marina it says disabled badge first 3 hours free & to scan badge
only stayed 1 hour
another sign said scan badge on way out
when you go to do this it says this badge already in use
not sure whether i should have scanned upon arrival or just leaving
its not clear at all
so hoping its ok & wont receive a parking fine
you cant speak to anyone on the phone no :(

Tried to fine me £100 for parking at a pub, reduced to £60 for prompt payment, I proved that I had been a customer t the place, but they declined the appeal. They offered me a one time offer to reduce the fine to £20. What sort or racket are these running? If they thought they were in the right they would not reduce it this much, so they are still trying to coherse me to pay even theough they know they have no right to.
I didnt pay it, they crawled away to harrass someone else.
Imagine any other industry getting away with this, changes are slowly coming to strangle these rat companies out of existence.

Shocking comms, had to search for the complaints email address. Appeals form missing, misleading information on their parking charge notices, Scam company.

I have been fined for visiting a unit at the back of this premises. I work with kids in care and was unable to leave the area. I received my fine and 2 days later had to pay £100 as my 14 days was over. I can’t appeal as the emails address’s do not work and can’t call absolute joke of a company robbing thieves.

Tried chasing me for a PCN issued at a Fitness First gym despite me being a registered patron. They continued for years until they finally got the minerals to take me to court.

Hilariously, their solicitor (let's call her Flipper 🐬😂) carried on arguing with the judge because she had no idea what she was doing and continuously interrupted her (all the while sounding like a cross between one of those screaming goats you see on YouTube and a frigged lawn mower). She even tried to do this when the judge was passing down her judgment 😂, Superb.

Anyway, after me and the judge had settled down after a good laugh, I was held not to be liable and was also awarded £60 which was rather nice. Flipper 🐬said she would appeal the verdict but this never happened and she folded like a deck chair. Remember, resources are out there to beat these parasites, it really isn't that hard. Just hold your nerve and you may receive a cheque in the post 😂

Parked for an hour. Charged £170. Comedy gold, if it wasn’t actually happening.

We parked in a Melton Mowbray car park that proudly advertised “1st hour free!” — lovely, we thought. Perfect for taking the kids to the park. No disabled bays and no Blue Badge exemptions, but hey, we figured we’d brave it and wheel our 12-year-old in a wheelchair over the scenic little bridge. One hour of wholesome family fun. Back to the car — bang on time. Off we go.

All sounds reasonable so far, right?

A few weeks later, I get a parking charge. Apparently, we hadn’t paid. Odd — since we literally didn’t have to. The sign said free. The app said free. The PCN even admitted we stayed exactly an hour (I think it said 2:55–3:55, give or take). So I appealed, assuming it was just a bit of admin chaos over at Premier Park HQ. Easy fix. Or so I thought.

Fast forward to July — an email lands. The appeal has been rejected. Yes, the first hour is free. Yes, we only stayed an hour. But we still owe them £20. For what, exactly? Air usage? Wheelchair rolling fee? No idea. But, in a generous twist, they’d let me off lightly if I just coughed up the £20.

I politely declined. Naturally.

Next comes a £170 debt recovery letter and a threat of legal action. Excellent escalation. I rang the recovery agency (Premier still don’t answer phones), and they confirmed — with what I assume was a straight face — that I had indeed stayed 1 hour and 42 seconds. Yes, forty-two seconds. That’s the punchline, folks.

Apparently, those extra seconds were enough to cancel the free hour and trigger the fine.

I've now requested civil court proceedings, and have recordings of the call confirming all of the above — because frankly, I can't wait to hear a judge say "42 seconds? Seriously?"

Premier Parking, you’ve outdone yourselves. Absolutely diabolical — and genuinely hilarious, if you enjoy farce.

I went to a place called Millendreath beach to walk my dog and meet some friends. I paid for parking and left. I use this beach quite a lot for dog playing but at the time didn't realise the rules were different for the summer. I returned the next evening and did walk my dog on the beach. According to Premier Park I never left. I fail to understand how their camera conveniently catch you leaving when they want them to. I am a local and have no need or wish to stay in the carpark overnight with my Grandchildren who also live locally. Premier Park do not deserve 1 star they need to be struck off. This is not the 1st time this has happened locally and they get away with it some of the time.

I have tried to appeal with no response and have tried to pay with no success. Fine ref:7866281

The car fine in question is a company car and was in the car park to use the EV charger which the driver did having no idea he had to register inside the adjacent pub as he was only there whilst connected to the EV charger and was already paying a premium price for the electric so didn't know he had to go into the pub and tell them.

Every time premier park write it goes firstly to the car lease company as they are the official owners, who then forward it to our registered company address (accountants) rather than us for some bizarre reason rather than ours. By the time they get it and one of the secretaries opens it and sends it over to me a few weeks have passed by since premier park issued the fine.

I have tried to pay and can't as the letter you sent on the 23rd of June was only received by us last night 14th July when it was scanned by the accountants office and emailed over to myself. So when I tried to pay again today it won't let me pay on the automated line it says they can't find us and that the fine has been escalated to the debt department. So I can't pay, I can't call as none of your numbers work and I cant email as the email addresses don't work and by the time the debt collectors write to the lease company and then the accountants I won't receive that letter for weeks to come. Surely there must be a number I can call or a way of finding the debt collection companies details?

Premier Park
DO NOT USE THEIR CAR PARKS
14.07.25 and still being hounded by this company. If there was an option to give a “minus” score I would.

I am still fighting an “alleged” parking charge from 2022. I will not pay the outrageous charges and refuse to be bullied by this company and the various “solicitors” who the alleged debt is passed on to.
Scam company.
The government need to stop this behaviour immediately.