Puls Reviews 

My Tech was very helpful and explained the problems with my Microwave and resolved the issues. OUTSTANDING JOB!

The technician Badir, was 2 hours late for the scheduled appointment! He took a picture of the washers information, had me start the washer to see it didn’t spin out clothes, looked at his phones a few minutes then told Meir cost $550 to fix it! When I told him I didn’t want to pay that much and I could buy a new washer for that price he became pushy trying to convince me to pay, telling me I can’t buy a new one for $550 and when I told him I could he kept harassing me to accept his price and get the work done cause he knows what he doing and he didn’t even really look at the washer for a full diagnostic, just wanted me to agree for him to come back next week with a part! again when I told him no he didn’t want to accept that! Same day I called someone else who fixed the washer for $150. Horrible customer service! Horrible pricing I would not recommend!

Our technician was great. We were a little disappointed that it took so long to do the repair.

Everything was great accept the price. I can buy a brand new refrigerator for $400-$600. I’m a reasonable person and made a living off of sales, but I didn’t try to make all the money on one deal. I would be willing to give the job to Puls at $189less the $89 for the service call fee, for replacement of the service board and servicing the controls module. $590 is an exorbitant amount of money to spend on a refrigerator that most likely has a clogged drain line or frozen one. Come on I was born in the morning, but not yesterday morning. I feel everyone needs to make money, but not in such a way that is so unrealistic that the repair is as much as buying a new refrigerator.

I can appreciate everything about the process your company goes about quoting a job. As stated earlier, I felt the drain line was clogged by being frozen. My common sense approach was right on especially when I asked google if a top freezer has a frozen sheet of ice underneath the plastic on the bottom, and periodically drains into the refrigerator. What could possibly cause this. Google said a frozen and or clogged drain line. I checked the drain tray underneath the refrigerator which was dry as a bone. I chipped away all the ice underneath the plastic cover on the bottom and took a hair dryer to unfreeze the excess ice to unclog the drain line. It’s amazing after working on that for about 20 minutes it unclogged the line and drained into the tray underneath the refrigerator into the tray. Wow, thanks for my wife and I asking Google it saved us $500. Unfortunately, we spent $89 for a service call fee that would have replaced parts not needed. Thanks to our research and caution we saved ourselves a lot of money.

Everything from start to finish was smooth. The gentleman that helped me was more than professional, efficient and kind. I would highly recommend the service.

The washing machine still does not work. When he left he said it was working and it is not.

Sent a local tech who tried to get me to pay for a inverter board and then to pay for a control board for my washer. Broke my door and then replaced the lock but when I declined further service he took the lock back. Then Puls platform took 2 weeks to return my money because I reported them to BBB for scammy behavior. Took you 5 seconds to take my money and a month to return it. You all are real shady and dont appreciate the BS for the past month and still had to buy a washer. I've been patient. I have laundry to do ! And you all are playing games with MY MONEY!!!!!

The man who came to fix my fridge was on time. polite, told me what he thought was wrong, quoted me a reasonable price to fix it. Proceeded to do just that and offered if there was any problem we should just call. I would call you people anytime I need help.

Technician came when expected, was courteous, and diagnosed the problem easily. Unfortunately the part had to be ordered, And he came back next day and completed repair. Expensive, but all in all a good job! Id call them again.

Samir arrived on time, worked thoroughly to diagnose the problem and discovered the solution. As a contractor, I was extremely impressed with his work and his personality. 5 stars is not enough!

He came in and did his job; he was not trying to scam like other electricians. He was very professional. I will definitely call upon him with any other problem.

The technician was prompt, friendly and competent. My issue was resolved without any problem at all. I am totally satisfied and will use again.

The technician, Basir Ahmad, was able to diagnose the problem, explain it to me, and describe the action needed to correct the problem. He was conscientious on troubleshooting and worked diligently until the job was completed. He explained what I needed to do the following day and left a contact number to reach him if I needed further help.

The fast response and how quickly the repair was done i did not have to wait weeks just to get a part replaced and the technician was absolutely amazing and very thoughtful

Excellent. Great technician.

I made an appointment for a technician to diagnose what was wrong with my dryer the cost for diagnose $89. This was march 6th. Technician came de assemble the dryer told me it was the hit element and aome other stuff and estimate it to be $415. I told the technician ok thats a lot of money I cant do it, he got very aggressive and disrespectful my son intervene. I told him just send me the link for the diagnosis we not doing the work , me and my son when downstairs he was supposed to be putting dryer back together 5 minutes passed he came downstairs say ok all done and slam the door. Now thi is where it gets crazy I go upstairs and the dryer is on part called customer service not even 5 minutes after he left because im thinking that was quick, customer service said they need it to get the manager approval for someone to come and to send photos I did email pictures now going back and forth well last week a technician comes and he about to test the dryer again im like no it just need to be put back together thats all that we need. Well apparently they didnt told the technician he calls and they say to send pic he did. Now all I did was move the dryer from my laundry to an empty room next to the laundry and they saying because I moved the dryer and its de assemble they cant put it back the technician try to explain to them the same I explain but they didnt want to listen and told him they weren't going to pay him for the job and to leave.aftrr that I called and spoke with a supervisor pleated with him they talking about i de assemble the dryer more and that I told the technician that came to my house the first time to leave it like that because I was going to do the job myself. Wth I asked him who said that he said the technician i say so im the customer is called you guys not even 5 minutes after he left my house and I seen the dryer on pieces but pretty much im laying and he telling the truth well I have emails and call logs and nothing now they saying I will have to pay over 200. Dollars to get someone to assemble the dryer back. Not fair and not worth it. Thanks for nothing puls. Or I should say for costing me more, my dryer was intact now I have a dryer on pieces that no one will like to touch.

Very professional. Was on time. Explain the job as he was doing. I’m very satisfied with his performance. Thank you

Shawn in fact diagnose the problem of valve (water input) very correctly which was not done properly by previous technician. He ran the full cycle of washing to prove his thought. I am waiting if guarantee returns my previous expenses as pump was working correctly but replaced unnecessarily