Pure Communication Group Reviews 

202
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Came to Pure Communications Group to help consolidate our business phone plans which were spread across multiple suppliers.Sam Deans was beyond patience and went above and beyond to manage every quest... Toon meer

Beoordeeld met 5 van de 5 sterren

Just renewed for another 3 years with Pure Communication Group. Kieran was brilliant — took the time to find the best deal for my small business and made everything quick and easy. Great service from... Toon meer

Beoordeeld met 5 van de 5 sterren

Sam deans made the whole process easy from start to finish with clear communication and competitive pricing. all our numbers ported without any disruption. Highly recommend great customer service

Beoordeeld met 5 van de 5 sterren

After a really bad experience with another mobile carrier, it was refreshing to find Pure Communications and Sam Deans. He fully understood where were were coming from and arranged to switch us back... Toon meer

Bedrijfsgegevens

  1. Telefoonmaatschappij

Geschreven door het bedrijf

Pure Communication Group are a leading, independent UK B2B telecoms company. Let us review your business telecoms, free of charge!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

202 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(202)

85 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service for our business iPhone contract

I recently took out a business contract for three new iPhone 17s through Pure Communication Group, and the service from Sam Deans was exemplary from start to finish.

The process was handled professionally and clearly, and when I came across a couple of stumbling blocks along the way, Sam worked hard to resolve them quickly and thoroughly. He also involved his colleague Jennifer, whose support was invaluable, and together they made sure everything was put right.

I felt genuinely supported throughout the process, which isn’t always the case with business mobile contracts. I wouldn’t hesitate to recommend Sam Deans and Pure Communication Group for reliable, attentive service.

1 december 2025
Review zonder uitnodiging
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Antwoord van Pure Communication Group

Thank you for taking the time to share your feedback — we genuinely appreciate it. All comments help us reflect and improve, and we’ll be sure to pass this on to Sam and the wider team so it can be reviewed internally. We’re always grateful when people take the time to share their experience.

the PCG Team

Beoordeeld met 5 van de 5 sterren

Very good communication with Sam and…

Very good communication with Sam and listened to what as required for our business
Super efficient and really good to deal with

16 december 2025
Review zonder uitnodiging
Logo Pure Communication Group

Antwoord van Pure Communication Group

Thank you for taking the time to share your feedback — we genuinely appreciate it. All comments help us reflect and improve, and we’ll be sure to pass this on to Sam and the wider team so it can be reviewed internally. We’re always grateful when people take the time to share their experience.

the PCG Team

Beoordeeld met 5 van de 5 sterren

Smooth easy experience

Smooth easy experience. I needed a new work phone spoke to Sam Deans and I had my new phone 2 days after - amazing service wouldn’t use anyone else. Sam is a credit to the company, many thanks!

16 december 2025
Review zonder uitnodiging
Logo Pure Communication Group

Antwoord van Pure Communication Group

Thank you for taking the time to share your feedback — we genuinely appreciate it. All comments help us reflect and improve, and we’ll be sure to pass this on to Sam and the wider team so it can be reviewed internally. We’re always grateful when people take the time to share their experience.

the PCG Team

Beoordeeld met 5 van de 5 sterren

I have had excellent experience dealing…

I have had excellent experience dealing with PCG. Service is fast and reliable. Would highly recommend

4 december 2025
Review zonder uitnodiging
Logo Pure Communication Group

Antwoord van Pure Communication Group

Thank you for taking the time to share your feedback — we genuinely appreciate it. All comments help us reflect and improve, and we’ll be sure to pass this on to Lee and the wider team so it can be reviewed internally. We’re always grateful when people take the time to share their experience.

the PCG Team

Beoordeeld met 5 van de 5 sterren

Amazing service

I used a search engine to find best business phone contract, and an independent site recommended Pure Communication, who 8 had never heard of. After clicking on the link and adding a few details, I received a call from Sam at Pure Communcations. We discussed my needs, and all the various options available to me. He was very knowledgeable and extremely helpful. He was more interested in meeting my needs than trying to sell me an 'offer of the day' ! We agreed on the phone and package, both were cheaper than anything else I had seen. Unlimited texts, calls and data, for less than half what O2, Vodafone or Tescos offered.
If you are looking for phone or sim only contract then contact Puee and ask for Sam, you will be delighted.
Graham
Business development manager SDS

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience dealing with Sam

Have been dealing with Sam Deans from the beginning. Has been very helpful from the off for someone who is dealing with a suite of work mobile phones for the first time. Happy to walk me through everything.

8 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As always great Service from Sam Deans

As always great Service from Sam Deans, needed to add a few extra lines on for some new employees and asked a lot from Sam as we needed them up and running within 48 hours. Sam Delivered and as a business we are extremely happy with Pure and Sam.

Great work!

2 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was having a connection issues whilst…

I was having a connection issues whilst travelling abroad on business. I spoke with Jennifer Grey from the customer service team and she was able to resolve my issues within 5mins. I am so glad that i have dedicated support as without my mobile working it would have been a nightmare.

3 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pure Select - Mica

I needed to get some last minute handsets for my new starters in January, however I’m a bit of a dinosaur when it comes to technology. Mica was amazing and recommended suitable options for my budget. Would highly recommend !

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

fantastic service from Jen

fantastic service from Jen! couldn't be more helpful and quick with her responses! Recommend Pure Communication group 10/10 service.

20 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sam deans

Sam deans, really helped me out, very professional service no hassle, would highly recommend!

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service from Lee

I had a great experience with Pure Communication Group, thanks to Lee’s outstanding customer service. Lee was clear, helpful, and went above and beyond to make sure everything was handled smoothly and effortlessly. I truly appreciate the professionalism and support. Highly recommend!

26 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Changing phone provider

I've just moved providers and went with pure Communication Group Ltd.. They were great from the very start.. The change over to the different network was straight forward and if i had any issues they would be there to guide me through the process.. I dealt with Josh varndell who was amazing from start to finish.. It's always a daunting experience changing over but with pure Communication Group it was great. 😊

26 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service!

Amazing! Very pleased with the service. Josh helped us through with our new sim plans. Very responsive, offered clear information and was very patient with us every time we needed him. 5 out of 5! We will definitely recommend. Thank you

4 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor change-over management now cut off!

Renewed phone contract and changed provider from EE to Vodafone.

After providing PAC codes, received new handsets in the post OK, but have now been cut off from EE without having new SIM.

Terrible management from Pure Communication Group to go ahead with this before checking we had the new SIM cards.

Now 24hrs since being cut off, without new SIM or E-SIM, and no-one answering from Pure Communication Group.

Not happy.

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Experience with Pure communication has…been fabulous

Experience with Pure communication has been great. 5 out of 5! Highly responsive, special mention to Sam Dean who has been so helpful with any queries, really fits my business! I hated spending ages on the phone to the big suppliers, Pure communication have saved me that stress and time out of my day. Highly recommend!

19 september 2025
Review zonder uitnodiging

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