Very reliable service and best exchange rates than its competitors. The customer service is good in dealing with any arising issues. Other competitors are very fond of unnecessary compliance hold resu... Toon meer
Bedrijf heeft geantwoord
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Bad service they hold your money for days and they will give you contradicting information. They will keep saying sorry for the inconvenience but they send the fund. Please do yourself the favour an... Toon meer
Bedrijf heeft geantwoord
Your customer service is top notch and you always 24/7 whenever I reach out to you. And you also come through whenever i have a transaction issues, Remithome you’re amazing! 🤩
Bedrijf heeft geantwoord
The rate are good but sometimes the delays in sending the transfer takes a while and also other providers doesn't take transfer fee but remit does which erodes the rate.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Remit Home is a secure money transfer service based in Keighley, UK. We are regulated by the Financial Conduct Authority (FCA) and HM Revenue & Customs (HMRC) for international money transfers.
Contactgegevens
6-12 Cooke Street, West Yorkshire, BD21 3NN, Keighley, Verenigd Koninkrijk
- +443300270399
- support@remithome.net
- remithome.net
3,4
Gemiddeld
1K reviews
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Terrible, if you want want to lose money avoid.
Terrible,
Good rates to start then they have made mistake after mistake totalled to £1670 sent to the wrong person and now not responding to over 10 calls, emails and online chat requests.
This has been going on for over 8 week with absolutely 0 advice or attempt to resolve.
Basically stolen my money.
Also had some catcalled transfers that took over 1 month to be returned.
There reply is a lie!!!
Not had a penny back from the £1670 miss sent
23 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Craig, thank you for reaching out. We are very surprised to see this review, as everything was smoothly finalized and fully settled during our last communication.
At Remit Home, we take your experience seriously. Since all transactions on your account were cleared and completed as discussed, we would like to know what has happened since we last spoke. Please contact us directly at +44 1535 553402 with your reference details so we can investigate your current situation immediately and ensure everything remains completely resolved for you.
Antwoord van Remit Home
We're glad to hear you found our transfers swift and reliable. Thank you for your feedback.
Great job
Remit home is making my life so easy I can solve problems out so quickly, my family would get the money instantly just after the transaction. Thanks so much
5 mei 2026
Review zonder uitnodiging
Antwoord van Remit Home
We are so happy to hear that our service is making your life easier and that your family receives money instantly. Thank you for your kind words!
Its a Fake app the always say system is…
Its a Fake app the always say system is not working when you call on support and your beneficiary will will never get a single peny they are scammers
3 mei 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Hamza, thank you for taking time and writing this review. We sincerely apologize for the frustration caused by this delay and are pleased to confirm that your transaction was successfully credited on May 9th.
At Remit Home, we are your Home of Trust. Due to the data entry mismatch you mentioned, the transfer required a Mandatory Security Review and manual processing to ensure the funds were safely delivered to your overseas account. We have no record of an unresolved issue and are committed to providing you with a reliable service. Please contact us at +44 1535 553402 if you have any further questions.
I had better service from this company…
I had better service from this company and help me a lot to send money to my country.
11 mei 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Liliane, thank you for your kind words! We are delighted to hear that we’ve been able to help you send money home successfully.
At Remit Home, we strive to be your Home of Trust and look forward to serving you again soon!
SENDER BEWARE
I blame myself for not reading reviews of this scrap of a company.
I am abroad and transferred £600 to my own bank abroad.
I mistakenly used my card instead of my account number.
This company is still holding the money sent on the 5th of May. Today is the 9th of May and they are still not able to put the money in my overseas account.
They are even asking when I'm returning to the UK.
Their chat box is AI and keeps repeating foolish questions.
I am still stuck.
SENDERS BEWARE!
5 mei 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Kofi, thank you for reaching out. We apologize for the frustration while you are abroad and want to ensure your funds are secured.
Since you mentioned a Card vs. Account mismatch, this has triggered a Mandatory Security Review to protect your funds. We have no record of a delay outside of these standard verification protocols. Please call us at +44 1535 553402 with your Transaction Reference Number so we can resolve this immediately as your Home of Trust.
This guys are scammers the took about…
This guys are scammers the took about 1600 pounds and for days and kept telling me they were precinct the money please avoid them
They are scammers.They kept reassuring and telling lies .they annoying part is they use automated generated messages for thier response.Please avoid them they are thieves .
4 mei 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Lipton, thank you for reaching out. We take your feedback seriously and sincerely apologize for the frustration caused by the delay in your recent transfer.
At Remit Home, we are a fully regulated financial institution and the Home of Trust for thousands of users. We assure you that we do not use "lies" or "scams"; however, for high-value transfers like £1,600, our Compliance & Security Framework occasionally requires a more detailed Manual Verification to ensure the safety of your funds and adhere to UK financial regulations. Since we currently have no record of a stuck transaction for this specific amount under your name, please contact us immediately at +44 1535 553402 with your Transaction Reference Number. We are committed to acting as your Strategic Partner to resolve this discrepancy and ensure your funds are accounted for immediately.
It took a while, but I have now received my money from Remit homes. I transferred the sum of £100 to a bank account in Nigeria, transaction didn’t go through, but after five days they returned me
It took a while, but I got my money back in the end. Transfer of £100 to Nigeria didn’t go through, but after five days my money was returned to me.
Most important thing is I got my money back, so they’re genuine and credible
2 mei 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Richard, thank you for raising your concerns. We take allegations of this nature extremely seriously, as Remit Home is a fully regulated financial institution committed to being the Home of Trust for all our clients.
We have conducted an immediate internal search and currently have no record of a stuck transaction for £100 matching your name or details. To ensure this is not a case of Identity Mismatch or a technical error at the receiving bank, please contact us immediately at +44 1535 553402 or provide your Transaction Reference Number. We are eager to investigate this fully, as we maintain a zero-tolerance policy for unresolved funds and will act as your Strategic Partner to ensure any legitimate transaction is finalized.
My money has been held with no explanation
When ever I send money it always kept hold it took 2-3 days for my money to go through like yesterday I send money to Ghana and till now my mum has not received the money
1 mei 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi, thank you for reaching out. We sincerely apologize for the delay in addressing your concerns and for the frustration this wait has caused you and your family.
At Remit Home, we strive to be your Home of Trust, and it is never our intention to hold funds without a clear regulatory or technical necessity. To resolve this immediately, we need to verify your transaction details, as we currently have no record of a delay matching this description. Please share your Transaction Reference Number and registered email with us via our designated support line at +44 1535 553402 so we can conduct a high-priority trace on these funds for you.
Poor services
Poor services, how can a transfer made on 24/04/2026 still be pending as at 29/04/2026. Never again
24 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Sheila, thank you for bringing this to our attention. We sincerely apologize for the delay you experienced with your transfer initiated on April 24th.
To provide context, our systems attempted to process this transaction multiple times; however, it was repeatedly declined by the payout bank due to a data mismatch. To ensure the security of your funds, we have now issued a full refund to your original UK account.
We would be happy to facilitate a new transfer for you. We recommend double-checking the beneficiary details to ensure a seamless payout with our partners this time. We look forward to serving you again.
I am not happy with your service.
I have been a regular and loyal customer since I registered with RH in September 2025. They always have good and impressive rate and that always attracts me.
But recently, I am becoming impatient because your services are becoming poor and lacking trust. I sent £630.91 to a relative in December 2025 and he has not recieved it yet.You sent to me a reciept that transaction is succesful but it never reached my Beneficiary's account at Ghana Commercial Bank.
My customer ID is 590392.
Transaction PIN: BDGH 91151584.
I was asked to bring the pdf bank statements of my Beneficiary and myself on two occasions (20th March and 16th April). Afterwards of each occasion you send a messages of apology and tell me you have now credited the money to the Beneficiary's account at Ghana commercial Bank. All these were false and embarrassing. Besides this I have made uncountable phone calls which the customer service team have not been helpful.
Please do your best to either refund me or genuinely complete the transaction.
Hope you will kindly do the needful.
10 december 2025
Review zonder uitnodiging
Antwoord van Remit Home
Hi Raphael, please accept our sincerest apologies for the frustration and embarrassment this delay caused you and your beneficiary. As a loyal customer since September 2025, you deserved better than the experience you had between March and April.
The delay was an isolated incident caused by network instability within our Ghana payout corridor, which impacted transaction synchronization with Ghana Commercial Bank. We can confirm that your refund of £630.91 has been fully processed to your UK account.
We have since fully restored and optimized this corridor to ensure the reliability you’ve come to expect from our rates. We value your loyalty and hope to have the opportunity to regain your trust in the future.
They are not trustworthy
They are not trustworthy. I sent money through the company on the 20/04/2026. Since then my recipient hasn’t received the money. The customer service keeps on sending apologies but yet still the money has not been delivered.
Personally, I will not recommend any one to deal with this company because they are liars.
20 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Kwaku, we can confirm that your transaction initiated on 20/04/2026 has been successfully delivered to your beneficiary.
While we understand the delay was frustrating, the funds are now available. If you or your recipient requires any further assistance or a transfer confirmation receipt, please contact our support line directly at +441535553402.
Very bad in transaction
Very bad in transaction. The worst I have ever seen in the market. Takes them when they want to deliver the transfer with so much excuses. I made transaction to Ghana and it took them almost 1 week for the money to be delivered after so much calls and stress. I will never go into that anymore never
22 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Dear Customer,
We have reviewed our records and cannot find any account or transaction matching your profile.
To investigate this and assist you, please contact our support team directly at +441535553402 with your transaction PIN. We are committed to resolving any genuine concerns immediately.
This is my nightmare
This is my nightmare. I don’t think they are doing a genuine business. My wife and I have had some family issues and needed to send some money home. I called them to confirm how much I could send and they said as long as it doesn’t not exceed £5000. So I made a transfer. This was meant for my children’s school fees, medical bills and the medical bills of my in-laws. They have requested for all documents and have been provided. They keep coming back for the same set of documents over and over. Finally, they have requested for the bank statement of my wife and where she gets the money from. They have threatened not to send my money back. I had to borrow money from a friend to take care of these needs. The transaction pin is BDGH52402066. I really don’t trust them and my only option is to report them to FCA, FOS and HRMC. Do not use this app, they can kill your relatives home.
23 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Emmanuel, we confirm that your transaction (PIN: BDGH52402066) was successfully credited to your beneficiary on 25 April 2026.
As a regulated financial institution, we are legally required to conduct mandatory security and documentation checks on transactions to ensure full compliance with UK financial regulations. These regular checks are essential for the security of your funds and the integrity of our operations. We understand that this process can feel repetitive, but it is a standard requirement for all high-value transfers to ensure a smooth and secure payout.
We are pleased to see the funds have reached your family for their school and medical needs. Should you require any further documentation or assistance, please do not hesitate to contact our support team.
They are so so horrible
They are so so horrible. You trust these people at your own peril. They have deliberately held my money since Thursday. Today is Saturday and they keep giving frivolous excuses. If you know what is good for you, never use this app. A clear pattern has been identified that this is what they do. The customer service after promising I will soon get my money later told me to wait till Monday.
23 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Gilbert, we’re sorry for the inconvenience and frustration caused.
Please note that the full amount of your transaction has now been successfully refunded to your UK account. We regret the delay and appreciate your patience.
If you need any further assistance, please feel free to contact us.
DO NOT GIVE THEM YOUR MONEY
DO NOT GIVE THEM YOUR MONEY
I rarely write reviews, but my experience with RemitHome has been so consistently frustrating and distressing that I feel compelled to warn others.
I have used this service multiple times to send money to recipients in Ghana, and in almost every single case, the funds are unnecessarily delayed for 3 to 4 days before being released. This is not a one-off issue, it is a clear pattern.
The most recent situation was especially unacceptable. I sent money for a genuine health emergency, expecting urgency and reliability. Instead, the funds were held for three full days without reaching the recipient. During this time, I repeatedly contacted customer support, only to be given the same misleading assurances that the money would be released within “1 to 4 hours.” This promise was repeated over and over again for three days, with no action taken.
At best, this reflects poor service and a lack of transparency. At worst, it raises serious concerns about how customer funds are being handled behind the scenes. It is extremely difficult not to question whether there are internal practices causing deliberate delays.
When people send money, especially in urgent situations, they are placing trust in the service provider. In my experience, that trust has been completely undermined.
I will be sharing my experience across multiple review platforms to ensure others are aware before choosing to use this service. If you value reliability, honesty, respect and timely transfers, I strongly advise you look elsewhere.
20 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Adjei-aoako, we sincerely regret the frustration caused by these delays. Please be assured that we take your feedback seriously.
To clarify, we have recently encountered intermittent network instability affecting transfers specifically to Ghana, which has caused unexpected processing times. This is an isolated issue that does not affect our other corridors.
We have attempted to locate your transaction history to investigate this further but could not find a profile matching your reviewer's name. Please reach out to us directly with your transaction reference number or registered details so we can look into this immediately and provide a resolution.
Very good 👍💯💯
24 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Thank you for your feedback! We’re happy to hear you had a very good experience with us. We appreciate your support and look forward to serving you again.
They are not reliable avoid them
They are not reliable avoid them, They are thieves big time fraudsters avoid them! The money was to pay for hospital bills I almost lost the family member because of Remit home thankfully I used Taptap and I’m deleting Remit home and all my friends deleted the app just now.
17 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Hi Yeboah, we’re sorry for the inconvenience you experienced.
Please note that the issue has now been resolved and the full amount has been refunded to your account. We understand how important this transaction was and regret the delay caused.
If you need any further assistance, please feel free to reach out to us.
Excellent service and responded
Excellent service and responded
23 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Thank you Mr. Hussain for your kind feedback! We’re glad to hear you had a great experience with our service. We appreciate your support and look forward to assisting you again.
Very horrible..delayed my transaction meant for medical bills for over 24 hours now and still not paid
Very horrible
21 april 2026
Review zonder uitnodiging
Antwoord van Remit Home
Dear Customer, we are deeply concerned to hear about this delay, especially given the urgent nature of your transfer for medical expenses. We have conducted a thorough search of our recent transaction logs and support tickets, but we are unable to find any pending transactions or support requests matching your profile. Please contact our support line directly at +441535553402 with your Transaction Reference Number. We want to prioritize this case and ensure your funds are resolved without further delay.
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