Rentokil Pest Control Australia Reviews 

1.246
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 1 van de 5 sterren

They came into my lunch room while I was eating lunch and checking the mouse traps not even properly. Pretending there was a mouse 🐁 in there was not even professional there a disgrace, very rude man... Toon meer

Beoordeeld met 5 van de 5 sterren

We had our yearly inspection today at 13 Lodge Ave Old Toongabbie 2146 Your 2 men who introduced themselves to us Sean and Cooper both had excellent customer service and were very polite in ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mohammed Jamal completed a pest control spray at our home in Strathfield. He was professional, polite, and very friendly throughout the service. His attention to detail and genuine care were outstan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simon visited us today because of a fresh outbreak of white ants. He was prompt helpful and polite. He answered each question with a full explanation. We have used Rentokil over many years but have f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ongediertebestrijding

Geschreven door het bedrijf

Rentokil Pest Control. Contact the Experts. Local, Effective and Reliable! Rentokil Pest Control Specialists Are Local to You - Call Us Today.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(1.246)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ali Abdallah

We have been dealing with Rentokil for many years now, our service technician Ali Abdallah has always demonstrated the highest of professionalism and commitment to his work. Ali is transparent and honest with his clients and has great customer service. True asset to the business.

17 december 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time to leave us a review Steven. We appreciate your loyalty and look forward to maintaining your services for many years to come. Ali is a brilliant Technician and we are so proud of your technician's Ali's work. We are happy you have experienced his great customer service he will be happy to hear about your feedback. Thanks.

Beoordeeld met 5 van de 5 sterren

Excellent service

16 december 2020
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Antwoord van Rentokil Pest Control Australia

5 Star Rating, thank you Bobbi! We love hearing our customers are happy with our quality and efficient services we provide. Viliami our technician will be pleased to hear your feedback. Thanks.

Beoordeeld met 5 van de 5 sterren

Ali Abdallah a dedicated professional

Our Pest Control Technician Ali Abdallah is such a dedicated individual, and his continual professionalism and knowledge instils confidence in knowing our site is safeguarded. Overall Rentokil provides us with a great service, and they are very responsive to our needs.

16 december 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating! Thank you for the high rating and positive feedback Riccardo! Ali is a brilliant technician and we are very proud of his work. We are glad you experienced his great customer service and we love hearing our customers are happy with our quality and efficient services we provide. Ali your Technician will be happy to see your positive feedback. Thanks

Beoordeeld met 1 van de 5 sterren

They drilled holes in our spa pipes,was…

They drilled holes in our spa pipes,was hoping to use over Xmas break. Didnt fill some of the holes they drilled. 2 guys came to do the treatment, one was called away, I felt it was a very rushed job, that is why mistakes were made. Very disappointing, I recommended a client of mine to Rentokil but they have not contacted her.

14 december 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Hi Noela, Thank you for bringing your concerns to our attention, this is not our normal practice and are very disappointed you had this experience with us and apologise. Can I ask you to email me on customer-care-au@rentokil-initial.com with your contact details, I would like to address your concerns. Thanks Nadia.


Beoordeeld met 5 van de 5 sterren

Yearly inspection

We had our yearly inspection today at 13 Lodge Ave Old Toongabbie 2146
Your 2 men who introduced themselves to us Sean and Cooper both had excellent customer service and were very polite in everything they did.
Due to weather only the inside areas were inspected and sprayed.
You should be very proud to have employees like them both.
Kind Regards
Gary And Margaret Morris

9 september 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for the positive feedback Gary. We love hearing our customers are happy with our quality and efficient services we provide and we are so proud of our technicians Sean's and Cooper's work and happy you have experienced their great customer service. Sean and Cooper will be happy to hear the positive feedback. Thank you .

Beoordeeld met 5 van de 5 sterren

Quick, Efficient and excellent value!

30 juli 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating thank you Chrissie! Our team are here to ensure you receive the best quality services at affordable rates , we strive as a company to deliver on our promises and love hearing positive feedback. Padraig our technician will be pleased to hear your feedback. Thank

Beoordeeld met 4 van de 5 sterren

Tim from Rebtokil was respectful

Tim from Rebtokil was respectful, friendly, knowledgeable, very professional.

29 juli 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for the positive feedback Ken. We love hearing our customers are happy with our quality and efficient services we provide. Your technician Stephen will be happy to hear the positive feedback. Thank you .

Beoordeeld met 4 van de 5 sterren

Arcare Epping

Rentokil as a company have always followed up any any of our requests and have completed all works in an efficient and professional manner.
The Rentokil tech that works here at Arcare Epping has always been informative, proactive always has a smile on his face and does everything to ensure we are happy before he leave the facility.
Thanks you all very much.

22 juli 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you Stuart for taking the time out to review us. We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! Your technician Ali will be happy to hear the positive feedback. Thank you .

Beoordeeld met 4 van de 5 sterren

Ali Abdhallah

Ali Abdhallah is the technician that conducts the service at our premises and is efficient and so far we have not had any issues with the service. The recommendation suggested are actioned as deemed appropriate.

13 juli 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time out to review us Priyanka! We love hearing our customers are happy with our quality and efficient services we provide. Your technician Ali will be happy to hear the positive feedback. Thank you .

Beoordeeld met 5 van de 5 sterren

Outstanding Service

Our experience with Ali was absolutely seamless. He was very professional and friendly. Really happy with the service provided, very professional and detailed.

12 juli 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time to leave us a review and praising our technician Ali so highly, Soul Origin Plenty Vally! We are so proud of his work and happy you have experienced his great customer service. Thank you.

Beoordeeld met 5 van de 5 sterren

Ali is amazing

Ali is amazing
AS he comes in he comes and sees me and asks me if any concerns
He then goes to the QA team and does the same thing
As he is doing in job if any concerns he verbal advises and keeps all staff in communication and send photos of area and always gives his recommendation on things that need to be auctioned.
He is very efficient and polite
wish all staff conducted site visits the same was as Ali
Asset to your company.

6 juli 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating thank you for the high rating and positive feedback Huseyin!Ali is a brilliant Technician and we are so proud of your technician's Ali's work. We are happy you have experienced his great customer service he will be happy to hear about your feedback. Thanks.

Beoordeeld met 5 van de 5 sterren

Our recent experience with Rentokil was…Happy customers

Our recent experience with Rentokil was at first not so good because some aspects of inspection and barrier treatment were not done properly, however, when we brought it to the company's attention, Rentokil were genuinely concerned and, to their credit, were quick to rectify the situation with a complete and thorough re-inspection and re-treatment of the property. We were very pleased with the outcome and would highly recommend their services.

2 juli 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you Helen for your positive feedback and high rating. We take customer concerns and feedback's very seriously and will always try and rectify any concerns as we strive to provide the best quality and customer service. We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! Thanks.

Beoordeeld met 5 van de 5 sterren

Technician turned up on time

Technician turned up on time. He was thorough in his inspection and very friendly.

2 juli 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time to leave us a review and praising our technician Ranjit so highly! We know our customers have a tight schedule so we always try to be prompt . We are so proud of his work and happy you have experienced his great customer service. Thank you

Beoordeeld met 5 van de 5 sterren

Efficient and Thorough

Matt was very efficient, thorough and friendly. I'd be happy to recommend Adelaide Pest Control to family and friends.

15 juni 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star Rating, thank you Nola! We love hearing our customers are happy with our quality and efficient services we provide. Your technician Matthew we will happy to hear your feedback.

Beoordeeld met 5 van de 5 sterren

Matt Fowler attended our job

Matt Fowler attended our job. Very impressed with his approach and assistance. Would like him to attend in twelve months if possible.

15 juni 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time to leave us a review Phil. We are so proud of your technician's Matthew's work and happy you have experienced his great customer service. I will advise your request for Matthew to be your technician. Thank you.

Beoordeeld met 5 van de 5 sterren

Rentokil review

Prompt, courteous, informative, efficient, clean effective!

15 juni 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating thank you for the positive feedback Barb! We are happy you experiences our great customer service as our team work extremely hard to go above and beyond for our customers. Your technician Matthew will be pleased to read your positive read back. Thanks

Beoordeeld met 5 van de 5 sterren

He was very professional in doing his…

He was very professional in doing his role and quite courteous

15 juni 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating thank you for the high rating and positive feedback . David is a brilliant Technician and will be happy to see your positive feedback.

Beoordeeld met 5 van de 5 sterren

Matt was very professional

Matt was very professional, good job on 29 Burri St Inglefarm 5098,
Thank you so much
Mimi

26 mei 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating! Thank you for the high rating and positive feedback Mimi. Matthew is a brilliant and we are very proud of his work. We are glad you experienced his great customer service. Matthew your Technician will be happy to see your positive feedback. Thanks

Beoordeeld met 2 van de 5 sterren

I constantly have problems with the…

I constantly have problems with the admin department, messages are not passed on, phone calls not returned, and they do not listen to what I say. There also seems to be a lack of communication between departments.

26 mei 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Hi Ch, Thank you for bringing your concern to our attention. We are extremely disappointed and apologise you had this experience with us. This is not our normal practice and will be addressing this matter as we take feedback like this extremely seriously.

Our Customer Service Manager will be in contact with you.

Beoordeeld met 5 van de 5 sterren

guy who did my service he did every…

guy who did my service he did every thing perfectely

12 mei 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time to leave us a review and praising our technician Hardik so highly, Rajesh! We are so proud of his work and happy you have experienced his great customer service.

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