Rentokil Pest Control Australia Reviews 

1.246
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 1 van de 5 sterren

They came into my lunch room while I was eating lunch and checking the mouse traps not even properly. Pretending there was a mouse 🐁 in there was not even professional there a disgrace, very rude man... Toon meer

Beoordeeld met 5 van de 5 sterren

We had our yearly inspection today at 13 Lodge Ave Old Toongabbie 2146 Your 2 men who introduced themselves to us Sean and Cooper both had excellent customer service and were very polite in ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Mohammed Jamal completed a pest control spray at our home in Strathfield. He was professional, polite, and very friendly throughout the service. His attention to detail and genuine care were outstan... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simon visited us today because of a fresh outbreak of white ants. He was prompt helpful and polite. He answered each question with a full explanation. We have used Rentokil over many years but have f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ongediertebestrijding

Geschreven door het bedrijf

Rentokil Pest Control. Contact the Experts. Local, Effective and Reliable! Rentokil Pest Control Specialists Are Local to You - Call Us Today.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

5 sterren
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3 sterren
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3,7

Alle reviews

(1.246)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

everything was very good BUT because…

everything was very good BUT because the technician was dedicated in doing the job properly and thoroughly he was very pushed for time. i offered as much assistance as possible and saved him a few hours but he was still on site nearly 10 hours. i am not complaining about the inspection or the work but i worked with him all day so it should really have been a 2 person job. the external baits, internal underfloor and the roof space inspection/s could have been done by 2 people in 8 hours but then there is the paperwork. the original inspection and quote, then the technician work - all very very good but without my assistance the technician would have been there a lot longer. at least i can say he did an exceptional job - and i'm a very fussy tradesman!!!

7 mei 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time out to review us Mark, and appreciate taking the time out to assist our technician and we will address your concern for time and how many technicians should be on site . We love hearing our customers are happy with our quality and efficient services we provide. Your technician Matthew will be happy to hear the positive feedback. Thank you .

Beoordeeld met 5 van de 5 sterren

Little late with the review but the…

Little late with the review but the Rentokil guy was great.

5 mei 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star Rating, thank you Michelle! We love hearing our customers are happy with our quality and efficient services we provide. Your technician David will be happy to hear the positive feedback. Thank you .

Beoordeeld met 4 van de 5 sterren

Great pest service but discount for…

Great pest service but discount for loyalty customers would be great!

4 mei 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time to leave us a review Kylie. We appreciate your loyalty and look forward to maintaining your services for many years to come and will bring your request to our Managers attention. As we do have ongoing specials. Thanks

Beoordeeld met 5 van de 5 sterren

i was very happy with there …

i was very happy with there service and i would truely recomend there work thank you

4 mei 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating thank you for the high rating and positive feedback Sylvia! Matthew is a brilliant Technician and so proud of your technician's Matthew's work. We are happy you have experienced his great customer service he will be happy to hear about your feedback. Thanks.

Beoordeeld met 5 van de 5 sterren

The technician who attended this year…

The technician who attended this year was very thorough & efficient. Nothing was too much trouble- went into the ceiling & took extra care in areas we were concerned about. We are keen to have this technician again next year due to his professional approach.

15 april 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating! Thank you for the high rating and positive feedback Jenny and Chris. Stephen is a brilliant and we are very proud of his work. We are glad you experienced his great customer service. Stephen your Technician will be happy to see your positive feedback. Thanks

Beoordeeld met 5 van de 5 sterren

Service consultant was professional and…

Service consultant was professional and proficient.

15 april 2020
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Antwoord van Rentokil Pest Control Australia

5 Star Rating, thank you Julie! We love hearing our customers are happy with our quality and efficient services we provide. We will ensure that your Technician, Julie is recognised for efforts!

Beoordeeld met 5 van de 5 sterren

Jackie from Rentokil have excellent…

Jackie from Rentokil have excellent professional and respond in fastest time and love to continue to work with him in the future.

15 april 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time to leave us a review and praising our technician Jack so highly, Jin! We are so proud of his work and happy you have experienced his great customer service. and we are looking forward to maintaining the services at your property.Thank you.

Beoordeeld met 1 van de 5 sterren

Taylah Cooper

The Taylah Cooper came twice to our store once on 6-6-19 and again on 12-9-19....I (Store Manager Damita) wasn't available on his first visit 6-6-19 but I did see him on 12-9-19 and he was argumentative with me. I suspect that he just thought that I was a worker and I had just started.......I have been managing this store for the past two and a half years and I know it inside and out.......I tried to explain to him where the bait boxes were but he didn't listen he mistakenly thought that my store was another store that he had visited.....in his haste he neglected to bait all of the bait boxes......if he ever comes back here again I hope that he realizes that I have completely new staff.......I also hope that he makes sure that he does a thorough job and ask to speak to the store manager!.......thank you Damita

11 april 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Hi Damita, Thank you for bringing your concern to our attention. We are extremely disappointed you have had this experience with us and apologise . This is not our normal practice and as we take feedback like this extremely seriously. We will be addressing this matter.

Our Customer Service Manager will be in contact with you.

Beoordeeld met 5 van de 5 sterren

Steven is well informed and did an…

Steven is well informed and did an excellent job.

9 april 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time to leave us a review and praising our technician Stephen so highly, Valerie! We are so proud of his work and happy you have experienced his great customer service. Thank you.

Beoordeeld met 5 van de 5 sterren

Our consultant was profesional …

Our consultant was profesional friendly and very helpful and went out of his way to explain things to me. He went overtime just to get the job completed, "it was a big job" A very competent worker.

8 april 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating thank you Jacque! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! Matthew your technician will be pleased to hear your positive feedback.

Beoordeeld met 5 van de 5 sterren

Melbourne Attendance by David-Top Notch service

David came into our office and was nothing but professional and informative. He explained everything he was doing in detail and was very thorough, he didn't leave a stone unturned as they say.

Was extremely happy with his suggestions, his patience with my silly questions and his wealth of knowledge overall.

He was a pleasure to deal with and is an asset to your company here in Melbourne.

8 april 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating thank you for the high rating and positive feedback Nichola! David is a brilliant Technician and so proud of your technician's David's work. We are happy you have experienced his great customer service he will be happy to hear about your feedback. Thanks.

Beoordeeld met 5 van de 5 sterren

Technician was extremely helpful and…

Technician was extremely helpful and thorough. Thanks

7 april 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star Rating, thank you Simon! We love hearing our customers are happy with our quality and efficient services we provide. Your technician Andrew will happy to hear your feedback.

Beoordeeld met 4 van de 5 sterren

Very pleased with service

Very pleased with service. Kept informed of time to arrival. Office staff very good.

7 april 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time out to review us Norma! We know our customers have a busy scheduled so we always try to be prompt. We are very proud of our Technicians and glad you have experienced their helpful attitude. Andrew your technician will be pleased to hear your feedback.

Beoordeeld met 5 van de 5 sterren

Highly Recommended

Andrew was great - works carried out very professionally. Also appreciate Sue's reminder calls to schedule the annual inspection, thank you!

7 april 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating thank you EP! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! Thanks

Beoordeeld met 5 van de 5 sterren

Thank you to Perth office for sorting out billing issue

When I experienced billing issues with Rentokil's eastern states office, the local office (Perth) were highly professional and went out of their way to sort things out. With the recent inspection of my property, the service was conducted in accordance with all Covid-19 precautions, and my concerns regarding pest activity were listened to carefully and acted on.

1 april 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time out to review us Ellie and glad your concern was addressed in a timely manner. Our first priority is to ensure the safety of our customers and employees, we always practice safety measures. We are happy you experiences our great customer service as our team work extremely hard to go above and beyond for our customers. Your technician Andrew will be happy to hear about the positive feedback. Thank you.

Beoordeeld met 5 van de 5 sterren

👍🏻

Punctual. Polite and professional. Also respectful of social distancing.

30 maart 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

Thank you for taking the time out to review us Joshua! We know our customers have a busy schedule so we try to be prompt and we love hearing our customers are happy with our quality and efficient services we provide. We take the current situation very seriously and always practice health and safety procedures. Thank you.

Beoordeeld met 5 van de 5 sterren

Andrew was very helpful and informative with the ant inspection

Andrew was very helpful and informative. 5 stars

27 maart 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating! Thank you for the high rating and positive feedback Jerremy. Andrew is a brilliant and we are very proud of his work. We are glad you experienced his great customer service. Andrew your Technician will be happy to see your positive feedback. Thanks

Beoordeeld met 5 van de 5 sterren

The serviceman Wilfrid knows the pest…

The serviceman Wilfrid knows the pest control business and goes above and beyond his required and agreed service duties. The service manager Sanjay David also took the time to both contact and meet with me to insure that we had the best service in place.

27 maart 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating thank you Allan! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! We are so proud of your technician's Wilfrid's work and happy you have experienced his great customer service. Both Wilfrid and David will be happy to hear your positive feedback. Thank you.

Beoordeeld met 5 van de 5 sterren

As usual

As usual, all good

27 maart 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star rating thank you Ross! We are very pleased to hear that you're satisfied with our services as our team works extremely hard to go above and beyond for our customers! We will ensure that your Technician, Rosamaria is recognised for effort.

Beoordeeld met 5 van de 5 sterren

Rentokil Review

Wilfred is a very efficient operator, helpful and thorough.

26 maart 2020
Review zonder uitnodiging
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Antwoord van Rentokil Pest Control Australia

5 Star Rating, thank you David ! We love hearing our customers are happy with our quality and efficient services we provide. We will ensure that your Technician, Wilfrid is recognised for efforts!

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