They have been very prompt whe I have had a problem at home and when I needed a replacement dryer, they were very helpful and even gave me a choice of which dryer I wanted. What I like most about th... Toon meer
Bedrijf heeft geantwoord
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Had a great phone call with Shaun Heath who was very knowledgeable and explained everything I needed to know about in an easy to understand way. Also suggested ways to sort out some problems eve... Toon meer
Bedrijf heeft geantwoord
Very impressive, I called Repair Assure on the Monday morning to say my washing machine was not working. I had a phone call the same day from a company near by to say they could call out that afte... Toon meer
Bedrijf heeft geantwoord
The staff were friendly and obliging and the engineer who came to look at the washing machine was helpful and knowledgeable. We ended up having to have a new washing machine which arrived promptly and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Repair & Assure has rapidly established itself as one of the UK’s leading appliance repair networks and service plan providers. With a commitment to excellence in customer service and a highly efficient network of engineers, we are dedicated to meeting your needs with professionalism and expertise. Our impressive track record, coupled with a near perfect rating on Trustpilot, underscores why Repair & Assure is one of the preferred choice for both individuals and manufacturers seeking reliable, high-quality repair solutions.
Contactgegevens
Chandos House, 26 North Street, BN1 1EB, Brighton, Verenigd Koninkrijk
- 0800 088 2943
- support@repairandassure.com
- repairandassure.com
4,7
Uitstekend
2K reviews
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Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Great Service
A good company to deal with, they explain everything, what is covered and what is not, staff are always friendly and helpful, policy prices are good, if you need a repair done, the service is fast and professional. Thanks
30 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear John Rouse
Thank you for your 5-Star review!
We're delighted to hear you've had such a positive experience with our team and that you found the Service Plan, pricing, and service to be friendly, clear, and professional. We really appreciate your kind words and your continued support.
Best Regards,
Customer Support
Repair & Assure Limited
Good price for cover but not had to use…
Good price for cover but not had to use it yet
19 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear James Ronald
Thank you for your 5-Star review!
We're delighted to hear you found our Service Plan to be good value for money. If you ever do need to use our services in the future, our team will be here and ready to help.
Best Regards,
Customer Support
Repair & Assure Limited
The staff who rang were polite and…
The staff who rang were polite and explained clearly the yearly plan for repairs, if my new washer/dryer needs it.
Monthly installments.
17 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Elspeth Bridge
Thank you for your 5-Star review!
We're delighted to hear our team explained the Service Plan clearly and provided friendly service. We appreciate your feedback and look forward to helping you in the future if you ever need us.
Best Regards,
Customer Support
Repair & Assure Limited
I was very happy with the way I was…
I was very happy with the way I was treated on the phone and they said I need a new tv I was surprised when they said I meeded a new one
10 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mr Stoker
Thank you for your 5-Star review!
We're really pleased to hear that you were happy with the way you were treated over the phone.
We understand that being told you need a new TV can come as a surprise. Our team always aims to provide honest advice based on the fault reported and the results of our troubleshooting.
Best Regards,
Customer Support
Repair & Assure Limited
Service warranty…
Contacted by Aaron today to inform me my warranty had expired and offered renewal. Process was straight forward and emails confirming contract etc followed as promised. Thanks
3 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Robbie Heughan
Thank you for your 5-Star review!
We're delighted to hear that Aaron made the renewal process straightforward and kept you informed every step of the way. It's great to know you received all the confirmation emails as promised.
Best Regards,
Customer Support
Repair & Assure Limited
Friendly and helpfull
2 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Gary Irmscher
Thank you for your 5-Star review!
We're delighted to hear you found our team friendly and helpful. We really appreciate your feedback and look forward to helping you again whenever you need us.
Best Regards,
Customer Support
Repair & Assure Limited
Friendly and informative service.
Spoke to a very friendly and informative Darren today regarding the Beko cooker service cover. He went through everything I needed to know regarding the insurance cover. A real pleasure speaking to Darren.
2 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Dave Du Toit
Thank you for your 5-Star review!
We're so pleased to hear that Darren was friendly, informative, and took the time to explain everything about your Beko cooker Service Plan. We'll be sure to pass your kind words on to him.
Best Regards,
Customer Support
Repair & Assure Limited
Great service.
1 juli 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Sonya Taylor
Thank you for your 5-Star review!
We're delighted to hear you received great service. We really appreciate your feedback and look forward to helping you again in the future.
Best Regards,
Customer Support
Repair & Assure Limited
I received a call from R/A earlier…
I received a call from R/A earlier today. The Dude was so Polite and explained everything to me. Regarding cover on my wash machine at just under £10 Monthly. Sounded Great. Then he also explained I can get cover on my TV too. Which is a Blessing. The call gave me peace of mind and it's much appreciated to have Cover on my washer and TV.
30 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Green Machine
Thank you for your 5-Star review!
We're delighted to hear that our team member provided such polite and clear service, helping you understand your options and giving you peace of mind. It's great to know you're happy with the Service Plans for both your washing machine and TV.
Best Regards,
Customer Support
Repair & Assure Limited
I spoke to someone called Zoe who was…
I spoke to someone called Zoe who was very helpful and polite and understood every thing, I'm very grateful for the help I'll be getting. Thanks to the team.
30 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Peter
Thank you for your 5-Star review!
We're delighted to hear that Zoe was so helpful, polite, and took the time to understand everything you needed. We'll be sure to pass your kind words on to her—they'll mean a lot. We're also grateful for your thanks to the team and are pleased we could support you.
Best Regards,
Customer Support
Repair & Assure Limited
Antwoord van Repair & Assure
Dear James Graham
Thank you for your review!
We're so pleased to hear you found our team helpful and friendly. We really appreciate you taking the time to share your experience.
Best Regards,
Customer Support
Repair & Assure Limited
Renewal of insurance.
Very happy with the service that i received, i didn't realise my contract was nearly up, where has the time gone , when i received a phone call asking if i wished to carry on with it, and was everything still in working order and ok and no problems with the item, not only that but my payment reduced to, WOO HOO, you don't get many company doing that, so win win for me, great service, great company and very good manners too. A 10/10 from me.
26 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mandy
Thank you for your 5-Star review!
We're delighted to hear that our team contacted you at the right time, answered your questions, and made the renewal process so straightforward. We really appreciate your kind words about our service and our team, and your 10/10 rating means a great deal to us.
Best Regards,
Customer Support
Repair & Assure Limited
Having used these on previous appliance…
Having used these on previous appliance I have now continued to use them for my upgraded appliance
26 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Sarah Flavell
Thank you for your 5-Star review!
We're delighted to hear you've chosen to keep using our services with your new appliance. It means a lot to us that you've had such a positive experience, and we appreciate your loyalty.
Best Regards,
Customer Support
Repair & Assure Limited
I was very happy with the customer…
I was very happy with the customer service and the person i spoke with was very helpful
26 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Tracey Gallagher
Thank you for your review!
We're so pleased to hear that you were happy with our customer service and that the person you spoke with was able to help. We really appreciate you taking the time to share your experience, and we look forward to helping you again in the future.
Best Regards,
Customer Support
Repair & Assure Limited
Told me what I needed to know quickly…
Told me what I needed to know quickly and efficiently and backed up with follow on email.
24 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear T White
Thank you for your 5-Star review!
We're pleased to hear that our team was able to provide the information you needed quickly and efficiently, and that the follow-up email was helpful. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Best Regards,
Customer Support
Repair & Assure Limited
As a customer of Repair and Assure for…
As a customer of Repair and Assure for many years now I think the service and communication is first class. No hesitation in arranging repairs or replacement of the broken goods. Taking out new cover on the appliance is so easy and straightforward.
25 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Mrs Diane Owen
Thank you for your 5-Star review!
Thank you for your continued loyalty and for taking the time to leave such a thoughtful review. We're delighted to hear that you've consistently experienced first-class service and communication over the years. It's great to know that arranging repairs or replacements has been straightforward, and that you've found taking out new cover quick and easy.
Best Regards,
Customer Support
Repair & Assure Limited
Extremely friendly customer service and…
Extremely friendly customer service and very helpful. Made everything easy and straightforward.
25 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Hollie
Thank you for your 5-Star review!
We're delighted to hear that you found our customer service friendly and helpful. Making the process as easy and straightforward as possible is exactly what we aim for, so it's wonderful to know we achieved that for you.
Best Regards,
Customer Support
Repair & Assure Limited
The caller dealt with my request…
The caller dealt with my request efficiently and quickly.
24 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear David
Thank you for your review!
We're pleased to hear that your request was handled quickly and efficiently. Providing a smooth and straightforward experience is important to us, and we appreciate your feedback.
Best Regards,
Customer Support
Repair & Assure Limited
It was great the agent Darren bishop…
It was great the agent Darren bishop was extremely kind and explained everything and saved me money too I would definitely recommend them to friends and family 😊
24 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Caroline Lucas
Thank you for your 5-Star review!
We're delighted to hear that Darren provided such kind and helpful service, taking the time to explain everything clearly and helping you save money. It's great to know that you would recommend us to your friends and family.
We'll be sure to pass your kind feedback on to Darren.
Best Regards,
Customer Support
Repair & Assure Limited
I have spoken to Adam
I have spoken to Adam, and he was very patient and willing to answer my questions. The price quoted was good, compared with other companies.
Customer service was courteous, I understood the way things was explained also the speed at which things were accomplished.
23 juni 2026
Review zonder uitnodiging
Antwoord van Repair & Assure
Dear Anthony Marriott
Thank you for your 5-Star review!
We're delighted to hear that Adam was patient, helpful, and took the time to answer all of your questions. It's also great to know that you found our pricing competitive and that our customer service was courteous, clear, and efficient throughout the process.
Best Regards,
Customer Support
Repair & Assure Limited
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