I found repair and maintain when my freezer stopped cooling, and Wayne came out to take a look. He was polite and helpful, explained the problem clearly, and managed to get the freezer running again t... Toon meer
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I was very surprised to get such a prompt response, after a quick call to yourselves I was given a 7.15 appointment for the next day from Hotpoint. They were excellent and the problem of a loose... Toon meer
Over the past 5 years the gentlemen called Carl has been very helpful, patience, knowledgeable and gave excellent customer service and went the extra mile with me. I can only highly recommend him and... Toon meer
Be very careful with this company. Called them to have my washing machine fixed - Very pushy to get a cover policy started and then later on told me that the current fault will not be covered by thi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Repair and Maintain, we’re experts in keeping your home running smoothly. We provide fixed-price repairs on a wide range of domestic appliances, giving you peace of mind with no hidden costs. Our nationwide network of experienced engineers ensures a fast, efficient, and reliable service wherever you are in the UK — all at highly competitive rates. We take pride in the quality of our work, which is why every repair is fully guaranteed. You can trust us to get your appliances back up and running quickly and professionally.
Contactgegevens
7 Pine Court Business Centre, 36 Gervis Road , BH1 3DH, Bournemouth, Verenigd Koninkrijk
- 03334432315
- help@repairandmaintain.com
- repairandmaintain.com
4,2
Goed
177 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Happy Customer!
Fast, efficient and friendly service. Engineer arrived next day to repair my washing machine. A very happy satisfied customer.
16 februari 2021
Review zonder uitnodiging
Antwoord van Repair and Maintain
Thanks for your review!
We were happy to help.
Kind Regards
Ben
08000882875
Had a suspected leak on the washing…
Had a suspected leak on the washing machine which miraculously disappeared when the engineer arrived. He did spend some time inspecting the machine. As he suspected a full wash would show up any problems he called me in the evening to make sure all was ok.
15 februari 2021
Review zonder uitnodiging
Antwoord van Repair and Maintain
Debby,
Thank you for your kind review, I will pass the positive feedback onto the engineer for you.
if you have any other issues then please call us on 08000882430 so we can assist you further!
Hotpoint washer went down on monday
Hotpoint washer went down on monday, was repaired and fully working by tuesday evening. Fast service one set price and no hidden costs. Engineer was professional and adhered to covid measures. Will definitely use again.
12 november 2020
Review zonder uitnodiging
Excellant turn out time and job…
Excellant turn out time and job repaired in very short time.
Congratulations to the company that you sent out to our house.
16 augustus 2019
Review zonder uitnodiging
Most definitely recommend
Much appreciated for your very quick response. The engineer came out on the eve of my phone call, he fixed my washing machine on the spot and was extremely knowledgeable. Many thanks
30 juli 2019
Review zonder uitnodiging
Delighted with the service from repair…
Delighted with the service from repair and maintain. My much needed cooker developed an issue. This was quickly and efficiently repaired and now happily in full working order. Thank you so much for you fast service and helpful attitude
30 juli 2019
Review zonder uitnodiging
Cannot recommend these guys enough
Cannot recommend these guys enough! Such a good, helpful and seamless service.
Brilliant!
Thank you!!!
30 juli 2019
Review zonder uitnodiging
Excellent engineer
Excellent engineer, rectified problem, contacted myself to notify me of date and time of repair, very helpful. polite, efficient, clean and tidy, was very helpful when explaining my washing machine to me giving helpful tips to utilise my machine. Excellent service would recommend this excellent plan with fast and efficient service to all my family and friends. Brilliant engineer, excellent customer service from start to finish from all staff involved.
31 mei 2019
Review zonder uitnodiging
Quick response to our issue
Quick response to our issue. Repair engineer came out promptly, was informative and solved the issue.
Good communication as well.
7 mei 2019
Review zonder uitnodiging
Antwoord van Repair and Maintain
Thanks for the feedback were happy that your appliance is back up and running!
If there is anything could have done to make the experience better for you then please email us help@repairandmaintan.com
Kind Regards
Liam
Customer Services
Called on a Monday morning and washer…
Called on a Monday morning and washer was fixed by Thursday when the parts arrived.
30 april 2019
Review zonder uitnodiging
Antwoord van Repair and Maintain
Hi Ash,
Thanks for the feedback were happy that your appliance is back up and running!
If there is anything could have done to make the experience better for you then please email us help@repairandmaintan.com
Kind Regards
Liam
Customer Services
I called at 9.20
I called at 9.20, return call by Ben 20 mins later, very personable. Called by Bill to say he would be here by lunchtime, washing machine fixed all fab.. great service thank you
26 april 2019
Review zonder uitnodiging
Antwoord van Repair and Maintain
Hi Julie,
Thanks for your kind review, I have passed on your feedback to Ben & Bills manager.
Kind Regards
Liam
Customer Services
Friendly team, great service
the team at Springplans where fantastic, I spoke to a lovely young gentleman named Liam, who was professional, companionate and understanding. The Engineer (Carl) arrived within 4 hours and managed to fix the problem for me. I would certainly recommend Spring plans and have done already. Start to Finish was easy and stress free
25 april 2019
Review zonder uitnodiging
Antwoord van Repair and Maintain
Hi Joe,
Thanks for your feedback!
If there is anything else we can do to help then don’t hesitate to get in touch.
Regards
Ben
Customer Services
So far so good.
24 april 2019
Review zonder uitnodiging
Antwoord van Repair and Maintain
Hi John,
Thanks for the feedback.
Is there something we can do to improve our service to a 4 or 5 star review?
We would love to hear your views!
Please send us an email to help@repairandmaintain.com and put FAO Sam in the subject line so I can take a look into your suggestions
Kind Regards
Sam Holloway
Repair & Maintain Customer Services
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