Seafresh - The Online Fishmonger Reviews 2.941

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Rhoda and Geoff are like friends. Terrific to deal with every time. Excellent products. Fabulous fish, great chicken kievs and sticky toffee puddings to die for! Completely reliable for quality and s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am so grateful to have found this amazing seller! I was about to say goodbye to fish because I couldn’t find a reliable tasty fishmonger. But what I received changed it all! Super fresh fish deliv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service and delicious food. First encountered Seafresh during the pandemic when my husband, my disabled daughter and myself were totally isolated. Saw advert for Seafresh and decided to o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Discovered Seafresh through a recommendation on social media. As someone with histamine intolerance it has been a godsend. Cod, haddock, Salmon and chicken are now back on my menu, as all frozen with... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Viswinkel
  2. Slagerij
  3. Diepvriesvoedingswinkel
  4. Vleesproductleverancier
  5. Online voedselbezorgdienst
  6. Vismarkt

Geschreven door het bedrijf

Seafresh - The UK's Best Online Fishmonger delivering high quality, delicious, freshly frozen foods to your home. We responsibly source sustainable Fish & Seafood from around the world. We use British farms for most of our Meat & Poultry and have Aberdeen Angus Beef for our Fillet & Sirloin Steaks. Some of our range is 'Frozen at Sea' fish including Cod, Haddock ,Hake, Tuna and Swordfish which is so fresh it's suitable for people who suffer with Histamine Intolerance. If you suffer with Histamine intolerance check out our Histamine information page for help and guidance or call us for more details. We understand that customer service and communication is key, so we've made it easy for you to contact us by phone or email. (01942) 609647 or admin@seafreshuk.com. If you call after hours just leave your details and we'll return your call as soon as possible. We're extremely proud of our reputation for both quality and service. We are conscious of our responsibilities to protect the planet, we ethically and sustainably source our products and deliver them in the most efficient way possible. For these reasons we continue to look for ways to improve. 100% satisfaction is guaranteed. Please get in touch with any questions at all. You can get our fortnightly newsletter for recipes, exclusive discount codes, sales and some of our super giveaways - www.https://www.seafreshuk.com/newsletter/


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Lovely Shellfish excellent quality good…

Lovely Shellfish excellent quality good delivery what more can I say except would not buy fish anywhere else. Sometimes some seafood is a little bit expensive, but you get what you pay for, and good quality is worth shelling out a little more, so to speak, my crab shells are stacking up now .

8 april 2024
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Thank you Sian! Your 5 star review is much appreciated. We're glad you're shelling out on Seafresh! :-)

Beoordeeld met 5 van de 5 sterren

Amazing Rhoda…..lovely company to deal…

Amazing Rhoda…..lovely company to deal with!
Goods arrived in perfect condition on time!

12 april 2024
Review zonder uitnodiging
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Thanks for the 5 stars Charlie. Rhoda will be blushing. Enjoy everything. :-)

Beoordeeld met 5 van de 5 sterren

Seafresh review

Very friendly and helpful staff, quick delivery on time.

26 maart 2024
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Antwoord van Seafresh - The Online Fishmonger

Thank you George. As always every fab review you post is very much appreciated. Enjoy!!

Beoordeeld met 5 van de 5 sterren

Always great service and quality…

Always great service and quality from Seafresh. Rhoda is especially helpful if any issues arise. Highly recommend this company.

28 maart 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi Ingrid, thanks very much for posting your very positive review. Its so helpful to prospective customers and obviously very much appreciated by us all at Seafresh. We look forward to serving you again soon. :-)

Beoordeeld met 5 van de 5 sterren

delivery on time..still frozen..great

delivery on time..still frozen..great. I always enjoy the taste and quality of the fish.. Ihave found my GO TO fish supplier.

28 maart 2024
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Antwoord van Seafresh - The Online Fishmonger

Thanks for the lovely 5 star review Linda. We are so pleased to learn that we are your GO TO fish supplier. We look forward to supplying you for many years to come. :-)

Beoordeeld met 5 van de 5 sterren

Definitely Recommend for Frozen Food Orders

Food order was delivered in very good condition all neatly packed in padded packaging surrounded by dry ice packs keeping everything frozen & fresh on receipt of delivery. Any issues are dealt with promptly and efficiently. Oven ready foods tasty and easy for the need of quicker meals, meat, fish orders fresh and sufficiently portioned where necessary. I do recommend this company and have used several times myself and all orders received as advised. Will definitely be using again.

26 maart 2024
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Thanks so much Paula for your fab review. The time you have taken to write this is greatly appreciated by all of us at Seafresh. We look forward to serving you again very soon. :-)

Beoordeeld met 4 van de 5 sterren

Good experience

The person who dealt with. My transaction Rhoda, sorted everything for me & made me happy with my purchase. Would definitely recommend you to buy from sea fresh.

26 maart 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi Maureen, we spoke to Dene last week about the crab claws, it’s unusual for the meat not to just come out easily so we think they had been next to the dry ice in the parcel, we try an protect any crab, scallops, prawns etc from the dry ice touching it as it can in some cases freezer burn / stick to the product. So i think thats what has happened here. We don;t want you to be disappointed and we will always look into things for you, luckily we don’t have many issues. So we have refunded the amount for the Crab Claws and Dene said everything else looked great ( you have picked some great items so hopefully that was just a blip). The review is for the whole order for delivery, service, food, packaging etc - if you want to review another you can on the website and i also mentioned to Dene you can edit this review if you feel things have been resolved. Enjoy the rest of your order and please let us know if we can help with anything at all. Thank you

Beoordeeld met 5 van de 5 sterren

5 Star for a reason.

Easy to use website.
Helpful descriptions with cooking advice.
Choice of restaurant quality food.
Clear accurate delivery updates.
No hesitation in recommending.

26 maart 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi Paul, Thanks for the great review. We really appreciate you taking the time to write about your positive experience and thanks for the recommendations. :-)

Beoordeeld met 5 van de 5 sterren

Great customer service and high quality…

Great customer service and high quality produce.
Love the salmon and sea bass and the sticky toffee puddings are amazing

25 maart 2024
Review zonder uitnodiging
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Thanks for the 5 stars Elaine. The salmon is our best seller by far ... but the stick toffee puddings are amazing! Either way we're glad you're enjoying the food and look forward to serving you again soon. :-)

Beoordeeld met 5 van de 5 sterren

The best fish by a country mile

The best fish by a country mile. Our favourite is salmon but the cod and hake are also excellent. Ordering is straight forward and delivery is always on time. Totally reliable and we will continue to order from this 1st. class operation.

25 maart 2024
Review zonder uitnodiging
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Thanks so much for the fab review Roy. I can see you've tried a few things. We're glad you are enjoying the service. :-)

Beoordeeld met 1 van de 5 sterren

sub-Tesco quality, with nothing to sing about at all, but at a premium price.~

Well, I tried the crab first and it failed to impress me much. Tasteless. Salty, but lacking any Umami.
I then tried the swordfish steak, and it was like chewing a slab of tasteless pointless something. Meaty, but unsatisfying.
I was hoping the ribeye steak would redeem the order, but I am sad to say, that it was sub-Tesco quality, with nothing to sing about at all, but at a premium price.~
So sadly I have to downgrade my review to 'boring' and not to be repeated.

19 maart 2024
Review zonder uitnodiging
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Antwoord van Seafresh - The Online Fishmonger

Hi Robert, It was difficult to read your review about our products. We aim for the highest standards of quality and service but we are only human so not everything goes perfectly. However, when we get a complaint about 3 out of 3 products ..... we have to accept that on this occasion we have lost you as a customer.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Seafresh - The Online Fishmonger

Thanks for the 5 star review Mr Edwards. We're always delighted to learn that our customers are happy with both service and products. We look forward to serving you again soon. :-)

Beoordeeld met 5 van de 5 sterren

The fish is delicious and good value…

The fish is delicious and good value for money.

4 maart 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi Bridget, thanks for the 5 star review. I'm really pleased you enjoyed your first order with us and look forward to serving you again soon. :-)

Beoordeeld met 2 van de 5 sterren

Crab was sub-par.

We ordered three different items, and so this review is based on the only one we have eaten so far - the dressed Cromer crab. The review might change after eating the other products,
I would describe the frozen crab as disappointing. I've eaten fresh dressed crab in Cornwall, Oban and Fife, and this is below par in flavour and presentation. Frankly the crab - once defrosted carefully according to the instructions - was lacking in the crabby delights that I would expect - it was not what a crab should not be - it was rather dull and tasteless.

10 maart 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi Robert, it's not often we have a two star review. Usually anything below 4 star relates to a delivery issue rather than a food quality issue. The dressed crab is one of our top selling products and usually the subject of rave reviews. However, we're not perfect - so please accept my apologies if the dressed crab you have had is below our usual standard. If it's okay with you I'll let you try the Ribeye steaks and the Swordfish before deciding what to do about the crab. Thanks

Beoordeeld met 5 van de 5 sterren

Great company great customer service

After the courier messed up Seafresh put it right immediately without question

4 maart 2024
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Antwoord van Seafresh - The Online Fishmonger

Hi Julian, Thanks for the 5 stars! I'm sorry the courier messed up in the first place but at least you now know that if there is an error we will always be there to help sort it.

Beoordeeld met 5 van de 5 sterren

Very good quality

Very good quality, great delivery and reasonable in price.

29 februari 2024
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Antwoord van Seafresh - The Online Fishmonger

Thanks for the 5 star review Sandra. We're happy if you're happy and we appreciate you taking the time to post this. :-)

Beoordeeld met 5 van de 5 sterren

Excellent service from ordering to…

Excellent service from ordering to delivery. Rhoda is amazing and deserves a pay rise!! 🤣 I will definitely be ordering again!

29 februari 2024
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Antwoord van Seafresh - The Online Fishmonger

We'll have enough of that sort of talk Linda. Payrise? But if we get enough lovely customers like yourself giving us 5 star reviews and recommending our service you never know. :-) Thank you for taking the time to post this. We'll see you again soon.

Beoordeeld met 5 van de 5 sterren

Best fish

Prompt delivery, well packaged, large portions of fish. Will definitely be back.

27 februari 2024
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Antwoord van Seafresh - The Online Fishmonger

Thanks Alec! Glad you enjoyed your order from us and we look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Very good customer service and food…

Very good customer service and food excellent

29 februari 2024
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Antwoord van Seafresh - The Online Fishmonger

Thank you Angela. I see you tried a few things. We're really pleased you enjoyed everything and look forward to serving you again soon. :-)

Beoordeeld met 5 van de 5 sterren

Superb seafood!

Very prompt delivery, superb packing, everything as described. But, the food quality was way above expectation! It’s still a matter of puzzlement to me that it’s so much better than even the premium product of the supermarkets.
Still, we are where we are, and I’m just about to re-order along with some food parcels for friends and relatives. They need to experience the difference.

29 februari 2024
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Antwoord van Seafresh - The Online Fishmonger

Thanks so much Arnot. we're so pleased to learn that your first order with us has made a great impression. And we really appreciate you taking the time to post this and look forward to serving you and your friends and relatives very soon.

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