You were the only company we found that had the lock we needed, We are so great full that you had it in stock TOO!! We ordered on a Friday and received it on Saturday the next day, You saved us fro... Toon meer
Bedrijf heeft geantwoord
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You were the only company we found that had the lock we needed, We are so great full that you had it in stock TOO!! We ordered on a Friday and received it on Saturday the next day, You saved us fro... Toon meer
Bedrijf heeft geantwoord
No issues with the products. Excellent products. But there were two company web portals, different names, but same content and layouts. From both sites, I had to reenter shipping addresses, billing ad... Toon meer
Replacement lockset was received quickly. Installation took only a few minutes with no problems. Out of the box into the door housing with only a few adjustments needed. New lock works well. This... Toon meer
Bedrijf heeft geantwoord
You sent the wrong parts! We ordered Marks 22AC. Confirmation #5829. You delivered 175B/26D!! Your customer service is unresponsive with phone calls to 877-202-8118. This needs to be remedied im... Toon meer
Bedrijf heeft geantwoord
Verenigde Staten
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful company. Professional. The only complaint is that they are only open 9 to 5. The keys suggested worked great and they ship within a day or two with ground.
Fast service, when I had a question I was able to reach someone easily and the question was quickly and happily answered. Just a good all around experience
Cancelled order without notice or even an explanation. I assume it was related to the Hellene but you could have atleast told me you were canceling the order and refunding rather than me waiting almost 2 weeks just to see the order cancelled without notice.

Antwoord van Securitylocksupply
Lock works perfectly, received in timely manner., great customer service.
I thought that Cristalia was very nice and helpful in getting me set up and helping me find the right products that I needed and everything that I have ordered has come very quickly
Kind and got me exactly what I needed even though I didn't give her much information to go on. Very happy with the service provided.
Site advertises products at prices they won't honor, and then offers to fulfill the order if you pay more than the advertised price. Cancels order when you won't pay more. Buyer beware.
Lock I bought arrived earlier than expected and as described, works perfect. I will buy again if need another lock
The lock arrived earlier than expected, was exactly what I ordered, and works great. The price is good and they even offer support if needed.
The rehanding instructions were very vague and hard to follow. Took several hours of trial and error to complete.
Lock itself seems to be quality made.
The person at Twin city hardware was very, very helpful and sent us (with informational sheet) to your web site. The lock was ordered, received accurate information from your company, and confirmation of shipping. Very efficient service
I asked for my two lock sets to be keyed alike and they weren’t. Took a week to receive them.
Easy to order, high quality, and fast shipping. What more could I ask for!
The sales rep called to review the details of my purchase. It was for a couple of 75+ year old doors and only a certain style would fit.
I received my locks yesterday. Great company, security locks I will purchase again well built lock. I give a company a 10 lock is put in working great thank you very much TC lawn care
The product was delivered quickly and everything was included. Thank you for being there when I needed it.
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