Scammers. Stay away. On their website, they state that they are no longer responsible for any loss or damage that occurs to your product after they ship it. USPS delivered my package to the wrong addr... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Scammers. Stay away. On their website, they state that they are no longer responsible for any loss or damage that occurs to your product after they ship it. USPS delivered my package to the wrong addr... Toon meer
Bedrijf heeft geantwoord
I joined seoul beauty club a few months ago and so far have loved what I have gotten in my boxes. There has been times things are oit of stock but thwu always something great to replace it. I've since... Toon meer
Love this box. For me, worth the price as buying cheaper options sometimes results is counterfeit product. I have not received anything that I didn't like, and like most other users have never experie... Toon meer
I'm a skin care junkie. After reading reviews of Korean skin care and pricing. I was super curious. I found SBC online. The logistics were amazing. I received full-size products tailored for my needs... Toon meer
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 26% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I love this box! I have canceled all of their subscriptions except for this one.
Absolutely love this company and the products are exceptional!!!
The products are amazing as well as the packaging. I did have some problems when they moved from Korea to LA , but they got taken care of easily. Worth it. GREAT small business.
I have been a every other month subscriber since October of 2025. I love this niche company who is making highly effective and performative products available to us in the states. They are a rapidly growing business and have experienced some shipping changes, warehouse updates and more. They have always been communicative and thoughtful. I am excited to see where this business goes and I am excited for amazing skin!
I love this business and I am happy with everything they have sent me so far. Im a Korean skincare fan for life now!
I’ve received 4 or 5 boxes. They have a good selection of different types of products. I’ve discovered several new products that I absolutely love. I’m also very happy that none has caused any adverse reactions. They have been gentle but effective. Fast shipping now that they are Stateside
I have been a subscriber to SBC since December and can’t say enough about them. I love getting Korean beauty products that aren’t commonly marketed to the US consumers. Plus, I love that the products that they offer each month are customized to your needs. As with all small businesses there have been a few snags but I’ve only had one and it was when they were making changes on the backend but it was fixed within 48 hours.
Amo ser parte do clube. Já estou na minha segunda caixa e agora minha mãe também fará parte do clube, ela está aguardando sua primeira caixa. Os produtos são de ótima qualidade, recebi suporte toda vez que precisei e gosto de ter essa curadoria de produtos para meu tipo de pele.
I always get the products I’ve asked for. They always communicate if something is delayed. My skin looks great and all the products are tailored to my needs
Love their boxes and the experience. If there has been an issue, they have done their best to quickly resolve the issues. I love that they are new and watching them grow.
This new startup business grew its customer-based overnight. Just like any new businesses having the same trajectory may experience some growing pains. However, there are more positives about this monthly k-beauty subscription. Delivery timing might be slower but customers are guaranteed authenticity and well-curated products directly shipped from Korea. SBC curates their monthly offering so we know that they are high quality (not duped or faked) that really works. The customer support is very responsive and knowledgeable. Customers have options to choose and pick their own products or let SBC choose the ones that will work best with your skin type or concerns.
I've been using k-beauty products for over 2+ years before joining SBC. I love receiving the box knowing that I get the best of the best (most products not available at my local stores) and get to start using products that could work better. Overall, I'm very satisfied and I highly recommend SBC.
Customer service is excellent. Products are amazing as well!
They are unbelievably amazing. My skin is glowing, and they are very personable. You can have a conversation with the founder himself, along with his team.
You won't regret starting a beauty box. You will glow, and you will get compliments, and the SBC team will help you accomplish the skin goals you may have!
Thank you SBc for helping men and women feel great in their skin
My first box arrived and WOW! The packaging and the products were 10 star!
I did not understand the selection process and thought that they selected based on your preferences. So I was disappointed with my second box. I contacted them and a new fantastic box was delivered.
I then realised I had to select my products myself from a list of options and I added on two options of products that I loved from a previous box.
I live half in France and half in the UK and my card changed and as a result they changed the delivery. When I got it, none of the extras were included and I had been charged twice.
I contacted customer service but no response, Facebook group suggested I contact the CEO, Leo. I eventually got a lovely message and told I would be refunded the second charge and a complimentary box. This duly arrived but still no sign of the products that I ordered or the extra products I ordered. A bit like ordering a dress for a party and receiving a nice coat in the summertime. It’s a lovely thing but not what you want.
The products are very good value and all have very good reviews and the box is well worth the money.
However, they are asking for members to give good reviews when the infrastructure is not even close to being sorted.
This WILL be a great company and I really think the intention to deliver first class service is there, it just needs a logistical superstar to sort out the kinks.
In addition, their advice on skincare is wonderful and their loyalty supporters are full on, no matter what problems anyone else has, they are often shut down. Which, I think reflects poorly on the company.
Let’s see how things work out…
New company and working on shipment improvements. Honest and dedicated to customer satisfaction. Wonderful products and a great small business that is operating on a large scale.
bought it for my wife, but i tried some masks. they are crazy good! feels unreal
The variety and quality of the products is incredible and unmatched (And I've tried a couple different boxes!) I really enjoy that you get to curate your own box and then are able to access a suggested skincare routine. If I could give more than 5 stars, I would!
I started with this company 7 months ago. Love the products and I understand a new company has growing pains. The other reviews complaining about shipping problems, etc, need to grow up. Americans are the worst and I am one.
Love their products. Their skincare products will leave your skin feeling thankful that you gave them a chance. If you haven't tried Seoul Beauty what are you waiting for? Also their customer service so top tier. I promise you will be glad you made the switch to Seoul Beauty.
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.