Simcosplay Reviews 

My son received his Spiderman suit and right out of the bag one of the eye pieces was broken in half. When we decided to just try it on and see if we could fix the eye socket, the zipper pulled off. Tried reaching out to the "service" department and they are trying to tell me it's because the suit is too tight..Won't answer on how to get a new suit or even just an apology for subpar work. Definitely not recommending. And yes I did supply photos of everything to them.

I was nervous ordering from this company, and even more nervous when I didn't see it being shipped for more than an week after purchase. I contacted customer service, which responded quickly with when it would be shipped. I bought the Star Trek Strange New Worlds Nurse Chapel costume. It arrived in time for my event, 17 calendar days (13 business days) after purchase. I was impressed with the quality of the costume, the fabric is thick, although it is slightly translucent due to the white color. I was relieved it fit almost perfectly. I picked a size based off the measurement chart, and the fit was true to the chart. I ran a 15k race in it with no issues. I washed it in cold water and hung it to dry, and it looks just as good as new.

My Clea cosplay pilled between the legs, on the sleeves and on several other parts, after just wearing it twice. I’d attach photo evidence if I could. I tried to explain the situation and ask for a refund but they refused. Their customer service is as bad as their cosplay items.

I ordered a custom tailored kate bishop costume from them and it came in completely different measurements than I had sent them. When emailing them to try and fix what was wrong they just kept telling me I sent in the wrong measurements so of course it wouldn't fit me, despite the fact that the costume didn't even fit the measurements I sent in when I measured them myself. They are offering a $30 refund out of an almost $300 order and are asking me to pay them an extra $20 to fix the pants because I "sent the wrong measurements"

I would rate it 0 stars if I could. Cons play came with marks and notations all over it as if it was made from scrap material. Tried to return the parcel twice and it was sent back but now they have ghosted me and are refusing to give me a refund.

Wow !!! I received the Padme handmaiden outfit and my mind was blown! It came in three pieces the red under shirt the light orange over dress and the red sash. The two red items are a thicker material and the orange is a silky material. The under hood has an invisible zipper. Overall I’m really impressed with the quality of the garment and the sewing looks impeccable! Shipping was quick and easy and arrived faster than I was expecting and that’s amazing! Can not wait to order more from this shop!

I was skeptic at first but the costume came out amazing! The mask and gloves fit perfectly, and the zippers were well done. I do however, wish the zippers would match the costume, where needed though. Like blue on blue, red on red. The lenses were cheaply made but I replaced them by hand. :)

I got the Scarlet Witch costume from the WandaVision series and I absolutely love it!! It fits me well and looks incredible. I was surprised by the quality and I think that the price vs quality ratio is quite good! Communication is easy too, not like any other cosplay website I've tried before. I recommend!!

I'm absolutely in love with the Scarlet Witch costume I got. I'm 160cm tall and I weight about 52kg - I ordered size S and it fits perfectly.
The material is really high quality and the costume design looks exactly like the one in the "Doctor Strange: Multiverse of Madness" movie.
Also, the shipping was super quick - got it about 2 weeks earlier than expected, and in perfect conditions.
Really happy with my Simcosplay experience!

For the price this is a great Ganyu cosplay! I was worried that it would be too small because I have weird sizing but it fits really well and I love it!

I have ordered multiple costumes through Sims Cosplay and I absolutely love them! Quality is good and I have been happy with everyone of them.

I have Black Widow, Agetha, Mary Marvel, and Clea Strange all from Simcosplay

I ordered a costume, Spider Gwen, it was ready to ship, no tailoring time to be added, and paid for rush delivery. Three weeks later and it still hasn’t come yet. I have yet to receive any type of refund as well. Shipping from China I thought the five days would be be a stretch, but over three weeks? Now I just want my money back and I’ll never be ordering from them again. I’m still not convinced it’s not just a scam. I’d give it zero stars if I could.

Absoloutely amazing! The costume came quickly, it fit like a glove, and the staff were really friendly when I was talking to them! I cannot recommend enough.

I never got my item
Was very excited to get my item but it never came. Tracking says delivered and signed for. Contacted the delivery company they used, told me the item was not signed for, couldnt tell me who or where the item was actually delivered. Opened a paypal case but its still ongoing for 2 months now. Overall awful experience. However I have had friends order from them and everything was good. The customer service isnt great either.

Batman costume was horribly made. I bought the costume according to the website size guide. Costume came and fit horribly. Jumpsuit was so small it was inappropriate to wear out because of how it fit. None of the Velcro actually closed around my arms or forearms. The mask was so big I had to pin it in the back to even see. On top of all that the customer service when I contacted them about the costume was horrible. They provided no help and just kept asking me my size to see if I bought the right one. I’m 6’ and weigh 205 lbs. I bought an XL. The costume was meant for someone 5’8” and 165lbs.

I ordered a Captain America suit and followed the sizing chart listed on the Simcosplay.com website. When the suit finally arrived, several pieces were smaller than what I purchased. They sent the pants the correct large size, but the main top and boot leggings came in small sizes. It appears as if they pieced my order together just to make a sale. The main suit was two sizes to small and couldn’t even Velcro on. The boot leggings and straps are very cheap and came broken. VERY CHEAP QUALITY. Buyer beware. Customer Service is nonexistent. I attempted to contact them and sent pictures to them to show the measurements of what I received. They did nothing to correct the issues. I would not recommend ordering from this company.

I ordered a batman costume from this company on October 5th and it is now the 27th and I have tried to get in contact with this company and they barely respond to my emails and they said that my package is at my local USPS but when I called they said It has never arrived and I paid for the 3-5 day shipping so now I'm out 110 dollars and no costume I will not be ordering from this company again. Hopefully I can get a refund or they can find my package before Halloween I'm very upset

Ordered the Captain America Endgame costume on Oct 11th. On Oct 19th they responded to my inquiry about an update, sent the wrong tracking but eventually sent the tracking for my package. It has now been 3 days since I was told FedEx has the package but I confirmed with FedEx they do not; only the shipping information has been sent to them. Simcosplay has been unresponsive to email inquiries since the 19th. FedEx is still waiting for the package but the other tracking number that they gave me shows the package is already in the states, leading me to believe Simcosplay has lost my actual package and trying to keep my money as well. Hopefully PayPal can assist in getting a refund from this shady company.

I ordered a 3-5 rush shipping and it still hasn't gotten here and they said that it was shipped to the us to contact USPS and when I contacted them they said the order never came to the united states and their phone number doesn't work and they rarely email back so how do I get in contact with them?