SimplyCook Reviews 

Customer service is fabulous and they reply within hours of your enquiry.
The menus are also amazing - I have never had one I have not liked. They are so tasty and make a great variation to meals. I use them when friends pop round as so quick and easy to make.

Very helpful, professional and flexible with my subscription

Wish I could give one star, not only disgusting food but a rip off too.

Great products, customer service is fantastic

I’ve been a loyal subscriber for years and have always loved the convenience of Simply Cook. However, I’m increasingly frustrated by the lack of development in the vegan menu. With only about 12 vegan-suitable recipes that haven’t changed in years, the service has become stagnant for my dietary needs. I’ve reached out to support to ask for more variety, but as a long-term customer, I’m disappointed that there’s been no innovation in the plant-based range. I’m currently considering canceling my subscription unless I see a commitment to new, creative vegan options.

If you don't mind cooking, but just want to make the whole thing more convenient, SimplyCook is great. It saves money and time buying and making the more uncommon ingredients. The customer service is also great, responsive, and generous. I ordered a box by accident and they refunded me without asking for it back. Thanks Mandy!

Great selection of meals - we have used SimplyCook for several years - our favourite is bang bang chicken, now made regularly by my teenagers!

Simply Cook is just that. Easy to follow cooking cards, lovely ingredients in the three little pots in each pack, which makes the whole meal so tasty.

Offered a 'free reward' through sky vip. Was informed upon completion of order that I now had a subscription billed every 2 weeks. These kind of tactics really annoy me. I will now as a result never use simply cook

Do not fall for the "just pay postage" trial. SimplyCook uses this as a deceptive tactic to get your card details and lock you into a subscription you do not want.
The box is definitely not worth the hassle. You are paying for a few pots of herbs, and you still have to do a full supermarket shop to get the actual food required for the recipes. It is a completely misleading business model relying on tricking customers. AVOID them entirely.

Edit Response to below: I also know how subscriptions work and it should be something you opt into not secretly opted into... it should be clear that this will be a subscription, it isn't made clear and it's a shady way to do business.
You're overcharging for herbs and spices that can be easily, and cheaply bought at any supermarket.
I will be doing a chargeback, as clearly people have been unsuccessful before getting refunds, not to worry I will get a full refund perks of credit cards ;)

Many years ago I was hit with major depression and my diet and cooking went completely out of the window. I even gained a ton of weight. Some months ago I tried simply cooks free trial and fell in love. I'm in love with food and cooking again. I'm losing weight. I'm enjoying my food and feeling better for it. I have also had a damaged delivery and they couldn't do enough for me to rectify it. Great customer service and amazing tasting food. Thank you for turning my eating habits around. No more takeaways for me

I had used simply cook years ago and I found them very good made me love cooking and taking pride. The little cards they give for the ingredients are very handy. After a year of ordering I had to stop my subscription because Iife happens. Now 4 years later I am trying to get back into the kitchen and signed up for subscription again. It is exactly what it says simply cook and I love they got the tear off shopping list. Very handy. The reason I took 1 star away is the price of just spices the postage cause if I did weekly order it would cost over £40 for just spices and herbs, but i went for every 2 weeks for now. Thank you I know I will enjoy the food 😊

I had to contact SimplyCook to raise the issue of somebody elese's delivery arriving at my address. Amanda at SimplyCook responded immediately to deal with th issue, contacting both the intended receiver to check a delivery address and t me ton thank me and tell me to keep the box. Everything was done quickly and in a very positive and friendly manner.

I only paid for a free sample and next month a payment of almost 12GBP was deducted - it stated 'Authorised via Saved details' so they seemed to open a subscription using my stored card details.

Regardless, they only deliver tiny boxes of condiments and basic food recipes. But those condiments are probably found in your kitchen already and the recipes instructions are summarized, so you have to search the internet anyway to cook those foods.

I was given a free trial box from Airtime. I did not sign up for subscription. I could not get into my account as my password was not recognised (tried 3 times to change it). Finally gave up and sent an email. They replied, blamed it on my email provider! Lewis said they had cancelled my subscription (the one I never signed up for). One month later they took £11.98 from my credit card account. I’m awaiting a refund. Quick to take your money but not so quick to give it back. What sort of company does not have a customer services phone number 🤷‍♀️ DO NOT TAKE ANY FREE OFFERS, THEY ARE NEVER FREE

Great communication and resolved problem of receipe card not matching the box. Box used for two different receipes and in the ned they sent me card for the one I preferred. Excellent service

I am not satisfied that I was prompted by sky to receive a trial box & upon ordering a trial box, I did not receive any notification that I would be automatically charged for another box a month later!
Not only that but I never even created an account with simplycook!
Upon checking out I did not even sign up to ANY subscription at the end of applying for the trial box, but yet this company has tricked me into receiving a trial box by automatically charging my card a month later for another box even though I was not made aware that even a free trial box means you are automatically charged for another month of subscription EVEN at the end of the trial box checkout!
NEVER SIGN UP FOR A TRIAL PURCHASE TO ANY WEBSITE AS THEY CAN TRICK YOU INTO SIGNING UP FOR ANOTHER MONTH AS ADVISED BY MY BANK!
Even know this happened they would not refund the full £11.95 of which they charge me and they only refunded me £6 and refused to refund me the rest so I now have to go through my bank regarding fraudulent activity from this company!

No reminder emails or SMS. Stuff that I can't use just turned up, I had to throw it away.

Hi, just some feedback on the packaging. The paste and herb tubs are an absolute nightmare to open. The lids seem practically superglued on, and it turns a simple job into a frustrating task. There’s really no need for them to be sealed that tightly. The product is great, but the packaging could definitely be improved to make it more user-friendly.

Really amazing customer service and the recipes are delicious! I've been ordering the boxes for nearly 10 years and they have turned my fussy eater husband into a foodie!