Love this company and the recipes are brilliant, very disappointed that they dont answer emails...I referred someone to them , they have had their box, but I have not heard anything about mine, thats... Toon meer
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Lees wat reviewers zeggen
This is a fabulous concept - consistently tasty and time efficient Having used them now for a couple of months I can truly say that my dishes have been elevated:)
They use clear underhanded tactics, which the UK government is actually currently trying to get rid of through legislation. Through the Jan 2027 Digital Markets, Competition and Consumers Act.... Toon meer
Bedrijf heeft geantwoord
We have used SimplyCook for 8/9 years now and we absolutely love how tasty and simple the meals are. We particularly enjoy the teriyaki salmon donburi, crispy chilli beef, panneer spinach curry, miso... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over SimplyCook
Geschreven door het bedrijf

At SimplyCook, we want to get Britain cooking!
Even with our nation’s love of food, TV chefs, and recipe shows, most of us only cook 6 meals or less regularly. We’re here to change that, making cooking simple, hassle-free, and fun, so you can easily expand your repertoire.
😋 We love flavour! Our mission is to make your dinners taste amazing while keeping cooking easy..
We have a few ways to help solve "what’s for dinner"
🔥 Flavour Kits: Letterbox-friendly kits with inspiring recipes. Each kit contains everything you need to create 4 delicious, flavour-packed meals at home. Perfect if you already have ingredients and just want to add exciting flavours. → www.simplycook.com
🥕 All-In Recipe Boxes: Fresh ingredients plus our signature flavour kits delivered straight to your door. Ideal if you want a complete meal solution with no shopping required. → www.simplycookallin.com
🛒 Single Flavour Kits in Supermarkets – Pick up individual SimplyCook Flavour Kits in major UK supermarkets. Great for trying us out or adding extra inspiration to your weekly meals.
👋 We care about our customers. We’re a small team, and every review is read by someone on the team. If something isn’t right, we’ll put it right, plus we love hearing your feedback and suggestions.
Contactgegevens
Unit D, Discovery House, Juniper Drive, SW18 1UY, London, Verenigd Koninkrijk
- hello@simplycook.com
- simplycook.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Another one cheated by the special…
Another one cheated by the special offer then get a repeat subscription. An old sneaky trick. Maybe if they stopped doing this and were transparent the reviews may be better.

Antwoord van SimplyCook
Be aware
Be aware! Don't try for their trial product, they stored my card details and charged me £12 for something (I don't know what they charged me for) that I never agreed to. Simply fraud.

Antwoord van SimplyCook
Took my money but no box
I’ve complained 4 times but my order still hasn’t arrived. I think this is a scam company
Order number 13444166

Antwoord van SimplyCook
Highly recommend
Very efficient with response and easily accommodate a date change on your deliveries . Love the simply cook recipes and would highly recommend as no waste

Antwoord van SimplyCook
Customer service is great
Customer service is great. I’ve not had any major problems but for the few minor ones I’ve had, they’ve been resolved quickly and to my absolute delight. Oh and the products are great. We’ve tried quite a lot of them. The biggest benefit is they introduce variety and take away the need to constantly think what to eat 👍🏻👏

Antwoord van SimplyCook
Be careful what you sign up to .
I cancelled my subscriptions in 2022 , I have recently started getting deliveries . I have tried to cancel via the website and cannot . Ive tried new passwords and new codes to no avail . Be warned, make sure you can cancel before taking the bait.

Antwoord van SimplyCook
I took up the Simply Cook Introductory…
I took up the Simply Cook Introductory Offer just to try them out and overall have liked the 6 recipes I’ve cooked to date.
They are very clearly set out and easy to follow with a shopping list and hints for substituting ingredients and up scaling to 4 people.
The flavour profiles have been good considering how quickly dishes are made and although the final result may lack the depth of flavours created when cooking in stages for longer, the food is well flavoured with more highlights than some of the other recipe products in the marketplace.
I nearly always cook from scratch and have an extensive selection of spices and aromats available but Simply Cook is very convenient and we’ve taken a box away in our motorhome and found them very useful.
I like the app but wish it was possible to skip or delay deliveries for more than 4 weeks without having to email customer services but they have been responsive.
My only issue would be that up scaling using the same amount of spicing can lead to a slight reduction in flavour and conversely using the whole pots of all ingredients for just two people can sometimes feel a little too much.

Antwoord van SimplyCook
Makes meals easy and varied, but still personalised.
I really love the concept of SimplyCook! It brings some nice variety to meals to try new recipes but makes it really stress-free. I especially love that I can make adaptations to the recipes as I want, to make it fit for my family's tastes and use up ingredients I might already have. A personal notes section would be great to jot down any swaps I generally like to make.
I've used it for over a year now and still get excited to choose the recipes for my box!

Antwoord van SimplyCook
Five emails to cancel all ignored
I sent five emails to their hello@ email address, all ignored. In the end I had to block them via my bank.
This is reprehensible behaviour.

Antwoord van SimplyCook
A very good company to deal with
A very good company to deal with
They send package fast
They have lots of different menus, all very simple to make, they even give you a shopping list of the ingredients to buy
I have tried several of their boxes, but we have our favourites
Unfortunately I dont like subscriptions, much prefer a one off purchase
But its nice to know they are still here
I would highly recommend this company

Antwoord van SimplyCook
The customers service I received was so quick and efficient.
The customers service I received from simplycook was so quick and was excellent, I wan ted to cancel my subscription as I received my first box and thought it was not for me as my hubby is a fussy eater.
They accepted my cancellation with a kind reply,
I was very impressed.
Then I decided to try that first introduction box and cant believe how easy to cook and wonderful flavour in the
packets. I cooked the recipes for my son and his partner and even my ( fussy ) hubby said the flavours were great.
I have now apologised and asked today to be re-insisted with my subscription .
I do hope they will accept me back as I can’t wait to see what recipes will come next. They are so easy to follow .
Makes cooking so much easier.
Cant recommend this enough,
Regards
Margaret Walker

Antwoord van SimplyCook
The recipes are brilliant
The recipes are brilliant, and the customer service, when I had a problem, did not let me down. Problem solved quickly efficiently, and in a friendly manner.

Antwoord van SimplyCook

Antwoord van SimplyCook
This company really is fantastic to…
This company really is fantastic to deal with. The products are great and their customer service is excellent
A special mention to Lewis to helped me out and resolved everything with utmost professionalism
Thank you x

Antwoord van SimplyCook
Excellent customer service
Excellent customer service. Supportive in sorting out my mistakes in ordering.

Antwoord van SimplyCook
Excellent communication with customer…
Excellent communication with customer service & solved my problem immediately without any fuss .

Antwoord van SimplyCook
The recipe ideas seem to be good but…
The recipe ideas seem to be good but this is a very expensive way of cooking! In general all you get is a spice mix and some stock, will not be continuing after the trial.

Antwoord van SimplyCook
Elevate quick meals to something special
We have our favourites that we order every few weeks. We just order the flavour packs, not the all in whole meal, as that doesn’t work for me, but the ones we like & stick to are always good & elevate the meal to something a bit more special that can be cooked quickly with little fuss.

Antwoord van SimplyCook
Unwanted Subscription after free trial
Dont order, unless you want a subscription ,Ordered a box for delivery cost only, then to find I've set up a monthly subscription by doing so, top and tail of it is, a free box worth £11.99 for delivery cost only at £1.75 has cost me £8.74 as they gave me 50% back and entered me into a subscription of £11.99 a month , I don't wish to have .

Antwoord van SimplyCook
Pointless for most.
It might be ok for sum but if you have absolutely any experience cooking, the recipes are pointless and it boils down to nothing more than a few small pots of seasoning that most people could easily make themselves using a few common herbs and spices and cost pennies rather than pounds.

Antwoord van SimplyCook
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