I like the filters that helped me narrow down the flight options and pick the timings that suite me. In terms of fares, taxes, fare rules, baggage allowance, etc. the information was clear and helpf... Toon meer
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Lees wat reviewers zeggen
When selecting the month option, the prices shown by day does not reflect when you actually select the option & the fares keep jumping. If a particular fare is published on a day, then essentially th... Toon meer
Bedrijf heeft geantwoord
An update on the prices is given at regular intervals which helped to book the flight at lower price.
It was the problem solving of "make my trip" when I had an issue with the ticket that switched me from an angry client to a loyal client. They dealt with it professionally and solved the issue promptl... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae
Geschreven door het bedrijf
Contactgegevens
Verenigd Koninkrijk
- skyscanner.ae
4,4
Uitstekend
847 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to use website and user friendly..
2 februari 2026
Problem solving
It was the problem solving of "make my trip" when I had an issue with the ticket that switched me from an angry client to a loyal client. They dealt with it professionally and solved the issue promptly. I'm impressed with Skyscanner and third parties like "make my trip". Excellent service
5 februari 2026
Payment option add extra charge?…
Skyscanner ver good app but at last payment option they add even debit card charging dh20 why?
31 januari 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Delayed flight, no refund, nothing!
Skyscanner itself was okay, but their third-party provider mytickets.ae was a nightmare (ref: QEBYOFSZ). My LA–DXB flight was delayed by one day and I was notified just 3-4 hours before the flight. I cancelled and requested a refund (they offered this option since the delay is from their airline) almost a month later , still nothing. Endless follow-ups, no results. They kept saying that they have no intentions to cheat and that they are a third party only. Hello, I had a horrible experiece that day, not to mentioned i have to book a whole new flight just to get home. Lesson learned: book directly with airlines
6 januari 2026
Review zonder uitnodiging
Antwoord van Skyscanner
Hi Yuki,
Thank you for your review, and we are sorry to hear that you had a negative experience with Mytickets.
Just for context, Skyscanner operates as a travel search engine for comparing prices accross hundreds of airlines and travel providers but we have no visibility over your reservation with Myticket. However, we would be happy to help you get in touch with your travel provider if that would be helpful for you. Just get in touch with us through the form below so we can discuss the details:
https://help.skyscanner.net/hc/en-gb/requests/new
All the best and we hope to hear from you soon.
Martina
Antwoord van Skyscanner
Hello,
Thanks for sharing your feedback. I’m sorry to hear that you've had an issue.
For clarity, Skyscanner helps travellers compare flight and travel options, then you would be redirected to make the booking with the provider of your choice.
That said, we do want to help where possible, so if you can contact our support team using the form below and include as much detail as possible about the issue you've faced, one of our team will get back to you shortly:
https://help.skyscanner.net/hc/en-gb/requests/new
Kind regards
Neil
Easy to find the best deal
21 januari 2026
Is very easy to use
22 januari 2026
Prices display in multiple currencies would be convenient for customers
When I book my tickets, I often feel that fares are displayed in a way to attract customers, but the final price ends up being the same. I like the way a genuine and transparent price display.
17 januari 2026
Awesome,super fast ticket booking
17 januari 2026
Easy to used
9 januari 2026
I did not receive my E-ticket
I did not receive my E-ticket. I have to physically obtain it at the airline. The overall booking experience was a nightmare.
30 december 2025
Antwoord van Skyscanner
Hello Naa'ilah
Thanks for your review and we're sorry to hear about this experience with your E-Ticket.
I want to note for some context that Skyscanner is a travel search engine that helps you find the best travel options. Once you have found what you're looking for, you are always redirected to your chosen airline or travel agent's website where you make your booking directly. As a result of this, Skyscanner has no access or control over your booking and your travel provider will be best placed to assist you.
To support you the best that we can, I have contacted you directly and we will review this experience with your booking provider, FlightNetwork. I'll ask them to investigate why you didn't receive your e-ticket and to address this experience.
Thanks once more for your review and please keep an eye out for my email.
Best regards,
Robert
Easy access of all flights
22 december 2025
Dear Flight Network Support Team,
Dear Flight Network Support Team,
I am following up on an overcharge on my credit card. I contacted customer service the same day and was promised a review, but received no update.
When I contacted support again, I was told the charge came from my bank; however, my bank confirmed they did not make this charge.
I have screenshots as evidence and request an urgent review and resolution.
Kind regards,
Umair
📞 052 456 3242
17 december 2025
Antwoord van Skyscanner
Hi Umair,
My name is Vicky, and I'm part of Skyscanner's Traveller Support team. I'm sorry to hear about your experience.
Your review was posted on Skyscanner's Trustpilot page: we're a travel comparison website and a separate company from FlightNetwork.
If you searched for your tickets on Skyscanner and would like help contacting FlightNetwork, please get in touch with us via this form: https://help.skyscanner.net/hc/en-gb/requests/new. One of our team will then get back to you.
Otherwise, we’d recommend sharing your feedback directly with FlightNetwork so they can assist you further.
I hope this helps.
Best regards,
Vicky
I have a issue with my booking and I…
I have a issue with my booking and I can’t reach to any kind of support!!!
17 december 2025
Antwoord van Skyscanner
Hi Ahmed,
Thank you for taking the time to share your review. We’re sorry to hear that you’re having trouble with your booking.
As a travel search website, Skyscanner helps you find the best travel options. Once you have found what you're looking for, you are redirected to the airline or travel agent's site, where you make your booking directly. Since bookings aren’t made with us, we’re unable to access or manage them. We trust our travel partners to provide reliable support on their platforms, so it’s disappointing to hear this wasn’t the case for you.
We’ll be following up with you by email shortly to gather a bit more information so we can look into this further. Thank you again for bringing this to our attention.
Kind regards,
Lisette
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