Skyscanner Reviews 

847
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I like the filters that helped me narrow down the flight options and pick the timings that suite me. In terms of fares, taxes, fare rules, baggage allowance, etc. the information was clear and helpf... Toon meer

Beoordeeld met 3 van de 5 sterren

When selecting the month option, the prices shown by day does not reflect when you actually select the option & the fares keep jumping. If a particular fare is published on a day, then essentially th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

An update on the prices is given at regular intervals which helped to book the flight at lower price.

Beoordeeld met 5 van de 5 sterren

It was the problem solving of "make my trip" when I had an issue with the ticket that switched me from an angry client to a loyal client. They dealt with it professionally and solved the issue promptl... Toon meer

Bedrijfsgegevens

  1. Vluchtboekingswebsite

Geschreven door het bedrijf

Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae

Geschreven door het bedrijf


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

847 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(847)

260 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Not great offers

Not great offers

Can't mix and match flights

Flexible calender not available

2 december 2025
Logo Skyscanner

Antwoord van Skyscanner

Hello, 

Thank you for your review and sharing your feedback. 

Skyscanner is designed to help you find the best travel options by comparing prices from airlines and travel agents. We aim to provide people with the largest possible coverage of flights and the widest choice of travel providers. However, we don't control or set prices, we just display them on behalf of the travel providers. 

Your feedback regarding the ability to mix and match flights have been shared with our development team for consideration. 

As for the flexible calendar, on the website, you can search by clicking on the date field, as per this screenshot: https://prnt.sc/-LTxXaIvBlm1

Kindest regards

Raquel | Skyscanner

Beoordeeld met 5 van de 5 sterren

A fantastic air travel and fares partner

I have been using Skyscanner for almost 5 years now to book air fares and I am very happy with the experience. Not only the search engine gives me the best combination of flights, associated costs and convenience it also is very easy to navigate and tailor ones requirements for flights search. I recommend Skyscanner to anyone who would like a neat service with no hidden charges and nasty surprise.

1 december 2025
Beoordeeld met 1 van de 5 sterren
Logo Skyscanner

Antwoord van Skyscanner

مرحبًا Awa,

نشكركم جزيل الشكر على تخصيص الوقت لمشاركة ملاحظاتكم الصادقة، ونحن نأسف حقًا لسماع أن تذكرتكم قد تم إلغاؤها.

لإعطائكم بعض السياق، Skyscanner هو محرك بحث لخدمات السفر. بمجرد العثور على ما تبحث عنه على منصتنا، سيتم إعادة توجيهك إلى موقع مزوّد سفرالذي اخترته. وبناءً على ذلك، فإننا لا نتولى أو نتعامل مع الحجوزات بأنفسنا.

ومع ذلك، نحن هنا دائمًا لدعمكم عندما لا تسير الأمور على ما يرام، حيث نتوقع من شركائنا تقديم أفضل جودة خدمة. إذا كنتم ترغبون في أن نتحقق من هذا الأمر لكم، فسنكون سعداء للقيام بذلك.

يمكنكم التواصل ومشاركة التفاصيل ذات الصلة مع فريق الدعم عبر نموذج التواصل هذا: https://help.skyscanner.net/hc/ar/requests/new. بمجرد تلقي ردكم، سيتواصل معكم أحد أعضاء فريقنا.

إذا كان هذا يساعد في توضيح دور Skyscanner، فسنكون ممتنين جداً إذا تمكنتم من تحديث مراجعتكم لتعكس تجربتكم مع Skyscanner.

مع أطيب التحيات،

Vicky

Beoordeeld met 5 van de 5 sterren

Great

Gr8 it was pretty good , gave multiple options, I would recommend adding total price as the actual booking they add more charges.

22 november 2025
Beoordeeld met 3 van de 5 sterren

The ticket price is very cheap

The ticket price is very cheap, but the bank card processing fee is very high. Others are very hood.

14 november 2025
Logo Skyscanner

Antwoord van Skyscanner

Hi Fai,

Thanks for your review.

Prices on Skyscanner always include an estimate of all mandatory taxes and charges. Regarding payment fees, airlines or travel agents offer at least one free payment option (usually it’s the most popular card in your country), however, they might charge fees for other payment methods. Since you have at least one option to avoid these fees, we don't include them in our prices. 

I hope this offers some clarification but if you still have questions, just get in touch with us through the form below and we will be happy to help:

https://help.skyscanner.net/hc/en-gb/requests/new 

Kind regards,

Martina

Beoordeeld met 3 van de 5 sterren
Logo Skyscanner

Antwoord van Skyscanner

Hello Afsal,

Thank you for taking the time to leave your review. We're sorry to hear you've experienced a delay in receiving your booking's tickets. 

As Skyscanner is a price comparison site, we do not handle bookings directly. Once you select a travel option, you are redirected to the travel provider to complete the booking. Therefore, your travel provider is responsible for sending the ticket confirmation.

If you are experiencing a delay, it might be helpful to contact the travel provider directly for more information. 

If you need help finding their contact details or require additional assistance, please contact our Support team through this link: 

https://help.skyscanner.net/hc/en-gb/requests/new

Thanks for your understanding, and we hope to assist you further.

Kind regards,

Bea - Skyscanner Support

Beoordeeld met 1 van de 5 sterren

Extremely Disappointing Experience – Flight Rescheduled Without Notice, No Support, No Refund

Dear Support Team,

I am writing to lodge a formal complaint regarding my recent booking and to demand a full refund of the amount paid, along with appropriate compensation for the inconvenience and financial loss caused by your company and the airline.

The flight rescheduling was made without my consent and entirely due to your and the airline’s failure to fulfill the original booking. This has disrupted my travel plans, caused considerable stress, and led to additional financial costs — especially since the delay in refund processing resulted in a significant increase in current ticket prices.

In addition to this, I am extremely disappointed by your lack of proper customer support. Despite my repeated requests for someone to call me directly, I never received a single call. I also asked for a direct contact number, yet the only option you provide is an online chat, which made the entire process extremely difficult and frustrating.

I must emphasize that I will not accept any deductions from the refund amount, as the circumstances were completely beyond my control. The lack of communication and responsibility has left me deeply dissatisfied and has seriously damaged my trust in your company.

Given that this issue arose solely from your side, I am holding your company fully accountable for all consequences. Therefore, I request the following actions without any further delay:

A full refund of the amount paid, with no deductions.

Financial compensation for the inconvenience, disruption, and additional expenses incurred.

If this matter is not resolved promptly, I will have no choice but to escalate this case to the relevant consumer protection authorities and consider legal action to recover my losses.

This experience has been extremely disappointing, and I expect a swift and fair resolution within the shortest possible timeframe.

Sincerely,

6 november 2025
Logo Skyscanner

Antwoord van Skyscanner

Hello Altahir, 

Thank you for taking the time to leave your review. I am sorry to hear that you were not given notice about your flight being rescheduled, or offered further support or a refund following this. 

To provide some context, Skyscanner is a travel search engine, and we don't handle any bookings directly. Instead, once you have found what you are looking for on our platform, you are redirected to your chosen travel provider's site to make your booking with them directly. 

Skyscanner does not have access to your booking information once you have redirected to the travel provider's site. Therefore, the travel provider you booked with will be responsible for informing you of any scheduling changes to your flight, as well as offering any further support or refund if the change is not suitable. 

We also don't currently offer a phone or chat support option here at Skyscanner. However, we are here to support our users as best as possible and would like to investigate your experience further. Therefore, I have emailed you directly. Please check your inbox for our email. 

Thank you again for your time and review. 

Kind regards, 

Tegan

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer