Smileie Reviews 

104
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It was easy to order the aligners online, then arrange an appointment at a local orthodontist for a scan to be taken of my teeth. I then recieved the aligners for the complete treatment with full inst... Toon meer

Beoordeeld met 5 van de 5 sterren

The aligners did a great job of straightening my teeth, for a very competitive price. They even replaced a worn out retainer for me free of charge. Happy with my purchase and experience. You get to s... Toon meer

Beoordeeld met 1 van de 5 sterren

2years for a failed teeth alignment plan whcih never got the results they gave with thier 3d impression. Origianlly said a few months. Poor quality aligners, too thin to apply correct pressure to my t... Toon meer

Beoordeeld met 5 van de 5 sterren

Discovering Smileie's budget-friendly offerings without sacrificing quality was an absolute game-changer. They provide top-notch treatment at a price that puts their competition to shame. To find a co... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Smileie is a Direct to Consumer Teeth Straightening Company. we are a dentists backed aligner company having our lab in UK delivering our customers complete peace of mind, every single case is monitored by our experienced team of dentists.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

104 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,9

Alle reviews

(104)

27 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great customer service so far

Angelina was a great help for me when I had questions about how Smileie works. She was kind enough to provide me with a very generous discount also. I have only just ordered my kit (single daytime upper arch), but I’ll be sure to keep updating my review throughout the process.

12 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Impressed with Smileie's Prompt and Responsive Customer Support!

I recently had the pleasure of using Smileie's services, and I must say that their quick and responsive customer support truly exceeded my expectations. As a customer who values timely assistance, I was thrilled with the level of professionalism and efficiency displayed by the Smileie team.

Right from the moment I reached out to them with my query, I was impressed by how swiftly they responded. Their customer support team was not only prompt but also extremely knowledgeable and helpful in addressing my concerns. They took the time to listen attentively and provided accurate and comprehensive answers to all my questions.

8 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience so far

Great experience so far. Sam has been fantastic handling my dental journey. Looking forward to receiving the aligners!

6 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I started my aligners journey only…

I started my aligners journey only recently, but am so impressed by the professional approach and aftercare.
Throughout the whole consulting process, all my questions were answered with utmost transparency.
I highly recommend this company and my experience has been very smooth and easy!

27 juni 2023
Review zonder uitnodiging
Logo Smileie

Antwoord van Smileie

Dear Saira,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our approach professional and our aftercare exceptional. Transparency and addressing your questions with utmost clarity are core values we strive to uphold in our interactions with customers. We're delighted that your journey with aligners has been smooth and easy, and we appreciate your kind recommendation. If you have any further questions or need any assistance along the way, please don't hesitate to reach out. We're here to support you throughout your aligner treatment. Thank you once again for your feedback!

Beoordeeld met 5 van de 5 sterren

So far, so good!

I started my Smileie journey on 5/6/23 and today have been informed that my aligners are on the way! The whole process has been incredibly quick from receiving my impression kit, to receiving my 3D treatment plan. Sam has been incredibly helpful along the way, providing continuous updates and support. The impression kit is pretty easy to use and the whole process is so convenient as you can do it from home with no disruption in your daily life. Can’t wait to start using my aligners , will update once I’m finished my treatment.

27 juni 2023
Review zonder uitnodiging
Logo Smileie

Antwoord van Smileie

Thank you, Megan, for sharing your positive experience with Smileie! We're thrilled to hear that your journey has been off to a great start. We pride ourselves on providing a seamless and efficient process, and we're glad to hear that everything from receiving your impression kit to receiving your 3D treatment plan has been quick and convenient.

We're delighted that Sam has been there to support you along the way, providing continuous updates and guidance. Our team is dedicated to ensuring that our customers have a smooth and enjoyable experience throughout their treatment journey.

We understand the value of convenience, which is why we designed our at-home process to minimize disruption to your daily life. We're excited for you to start using your aligners and experience the benefits of our orthodontic treatment.

Please do keep us updated on your progress, and don't hesitate to reach out if you have any questions or need further assistance. Thank you for choosing Smileie, and we look forward to helping you achieve your desired results!

Beoordeeld met 5 van de 5 sterren

I am confidently smiling again.

Can’t rate this company enough from start to finish. I have loved my experience from my impression kit to the purchase of aligners. lovely service, and perfect customer service. I am confidently smiling again.

18 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5* service

I have been looking to straighten my teeth for some time but unfortunately no companies have met my standards and budget untill I come across Smileie. I am half way through my treatment and I couldn’t fault this company in any way.

1 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

******** amazing *********

The receptionist was very helpful and went above and beyond to ensure my needs were met.
I was over the moon with my results and will definitely be returning and recommending to friends and family.

18 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have completed my journey with…

I have completed my journey with smileie, I am so happy with my results! Highly recommend to anybody who is looking for teeth straightening treatment. :)

5 mei 2023
Review zonder uitnodiging
Logo Smileie

Antwoord van Smileie

Hi Leanne,

Congratulations on completing your journey with Smileie! We're thrilled to hear that you're so happy with your results. Thank you for recommending us to others seeking teeth straightening treatment. Your satisfaction and trust mean the world to us. If you have any further questions or need any post-treatment support, please don't hesitate to reach out. We're here to assist you. Thank you for choosing Smileie and allowing us to be a part of your smile transformation. Wishing you continued happiness with your beautiful smile!

Beoordeeld met 5 van de 5 sterren

Very excited

My experience with Smileie has been great! Exceptional customer service. Easy step-by-step instructions for the process of impressions and sending them back. Always clear and concise about which step of the process you are on and what to expect next. The best of all is the 3D view they give you of your teeth moving back in place. So far very attentive and customer-focused. Can't wait to get the aligners and get started with the treatment plan.

11 oktober 2022
Review zonder uitnodiging
Logo Smileie

Antwoord van Smileie

Hello A Mary, we appreciate you taking the time to leave this feedback, we are always looking for the ways to improve the customer experience. If you have any questions down the line, don't hesitate to reach out! We're available 24/7 by for support !

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