1KOMMA5° Australia Reviews 

The whole process from start to finish was so easy thanks to Jake
Clear concise communication was provided.
Answered any questions I had promptly.
Highly recommend

We experienced significant issues after our solar and battery installation, including outages and system faults. While problems can happen with any install, the most disappointing part of the experience was the poor post-install support.

Communication was slow, follow-ups were inconsistent, and there were long periods where we received little to no response despite ongoing issues and the seriousness of being left without power. That level of after-sales support was far below what should be expected for a critical home power system.

To their credit, the team has now worked with me over the past few weeks and the technical issues have been resolved.

My overall experience was mixed: the final outcome was positive, but the post-install service and responsiveness need major improvement.

I have just had my battery installed the whole process was very seamless. I was kept informed throughout. The installers were very professional and I am very pleased with the outcome.
Thank you Jake for the follow-up to make sure everything was ok

I had my panels and battery installed yesterday and was very impressed with the process. Lucus, in sales, came to my house and explained everything to me, went through different quotes and options and was patient and professional.
Jake helped with the process and booking, and followed up to make sure everything went well with the installation.
The guys that came out were prompt, polite and professional. They cleaned up before they left. Overall it was a positive experience and I will be recommending this company to anyone who is looking for solar

1K5 was on point every step of the way.
From the go, they identified what system would be most efficient for our energy goals.
They communicated the process and kept me up to date at each key milestone.
Step by step instructions made it easy to apply for third party rebate (Tesla).
The install team were punctual and neat. If you know electricians, the latter is not a common trait IMO :)
While there are several battery providers, constant solid reviews speak for themselves.

Installation went well on site personal was very good Jake he explained all information I needed and help with the apps on my IPad

Very happy with the quality and install of this product - a big shout out to Jake and his team!
Looking forward to monitoring the result from now on

The entire process from quoting to installation was very well managed. I felt I was indeed dealing with experts who importantly took the time to understand my requirements. I was kept informed at all stages of the process. Thank you for such professionalism.

We were kept updated on the whole installation process.
The guys Andrew , Tom and others were helpful and polite. The follow up service has also been great with Jake calling to make sure we understood the app functions and if we needed any further assistance.

1KOMMA5 has been nothing but excellent always keeping me informed. The installer was absolutely brilliant and all is working well, and have no requirement for grid electricity. I would recommend 1KOMMA5 to everyone.

From my first inquiry through to installation day the service and communication from 1Komma5 has been first class. We are so happy with our result and look forward to not paying for electricity again. Great experience!!!

I found the team at 1K5 excellent. Helped me through the process and installment and answered all my questions so I could understand them. I appreciated the follow up by Jake the next day to see how it was. All thumbs up for this company and staff.

I have recently had a battery installed with 1komma5. I had excellent service from both the specialist Phil who first came out, Jake who provided all my install updates and the team that installed the battery. The installation was really clean and they left the garage spotless afterwards.

From start to installation the whole process to painless and stress free. They kept me informed about every step of the process either through text or email. All of my thousands of questions were answered promptly and without judgement. Installation day went so incredibly smoothly I didn't even notice they were installing solar into my roof. Everyone i interacted with either by phone or in person were so incredible polite and helpful. I cannot recommend this company enough.

We got a battery installed with 1Komma5. The sales team (Cameron and Lisa) were very patient while we experimented with a range of configurations and prices, Daniel the installer and his team were very professional and did a really neat job (and helped move things around to get the right circuits on the automated backup), and when there was a fault Aaron was extremely helpful in getting the tech straight back out to get it resolved. Very happy with the app and the experience so far.

We found sales really organised and knowledgeable of their products. The installer had some great ideas.
If you are looking at solar or and batteries. We totally recommend 1Komma5.

Everything went smoothly, the installer was polite, helpful and professional, we got emailed regularly to let us know progress leading up to the installing and Jake was a great booking co-ordinator.

From start to finish the company including the staff one being Jake white were very helpful and understanding I am very happy with every thing the two installers did and the way they went about their. Work Lance bagnall

Everyone was fantastic, from the guy coming out to give me the quote, the guys who did the installation who talk me through everything they were doing to the follow up call from Jake to see how everything went.
I would 100% recommend 1Komma5 to all friends and family.

From the first phone call and home visit,sign up, to installation we were kept informed about every step of the process either by text or email. Any questions were answered promptly and accurately. Installation day went without a hitch. Once installed I was shown how to use the online app and the shut down process. The installer waspolite and informative. 10/10.
All persons dealt with were super professional.
Special thanks to Jake White for organising everything.👍