Stanton Optical Reviews 10.117

Overpriced, 2nd par of glasses it took almost a month to get ready.

Very knowledgeable, fast, and friendly staff across the board! This is definitely my go-to location.

Extraordinary service. The ladies helped my daughter get glasses same day and she was able to successfully complete her exam. Thank you!

Great staff, great prices and product selections to choose from.

James was super helpful and very friendly.
He made sure I was happy!
I have been a customer for awhile, since the name was eye lab. I'll keep coming here because the way I was treated was very good!!

Great customer service

Scheduling is horrible. Advertised prices are very deceiving. Not enough gh help in store. Waiting lines are long. Location to my house is good otherwise wouldn’t come back.

I was originally only wanting to buy 6 months of contacts but the store manager came up to me herself and told me that if I get the 1 year, I’ll get $150 back. I was told all I need to do is upload my receipt and within 2 weeks I’ll get the rebate. I was never told I’d need to physically in my receipt and I was never told I’d have to wait about 2 months after they get the mail for me to get the rebate. They didn’t give me the flyer for the rebate or anything like that. They literally said that all I had to do was make an account and upload the receipt and then I’ll get my rebate in two weeks. It’s been about a month since I bought the contacts and even though online is showing “mail-in received” every time I call customer services they’re rude and say on their side it hasn’t been received yet. I’ve spoken to the store manager multiple times and it was no help, she always calls the Acuvue “contact” and he said he’ll talk to people and get it taken care of and that I’ll get emails from them regarding this but I still haven’t and I’m still waiting on my rebate (which is the only reason I went with the 12 month supply instead of the 6 month supply). They scam you out of more money by fake promises, then say they’re doing “everything they can” and “contacting everyone” so you can leave the store when you come in trying to figure out the rebate.

They was very polite and mindful of my needs and it wasn't a long wait

They are knowledgeable and very nice! 😊 #Knowledge #Niceness

I like the hybrid eye test. The test seems to be very accurate.

Friendly customer service and very knowledgeable staff. Pleasant experience throughout the entire process: ordering, treatment and final pick up! Nice addition to available providers who accept VSP.

My sunglasses Rx was incorrect and the return was not a hassle, but that’s never happened before when I got Rx sunglasses.

False advertisement I won’t do business with liars, get your 2 pairs of glasses plus eye exam for $79 off your window if you know darn well yi7 don’t plan on offering anything close

I was hesitant going in with the (2) pairs for $79 offer--and I certainly spent much more than that-- but the staff, the ability to address my vision problems on the spot, and the high level of competence getting me the proper types glasses that I did desperately need made me feel completely satisfied that I what I ultimately spent was well worth the service.

Customer service was well and quick