I booked Tenancy.Cleaning for an end-of-tenancy clean when moving out of my flat in Wokingham, and Moji and his team did an excellent job. They arrived on time, brought all their own equipment and wo... Toon meer
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Lees wat reviewers zeggen
I am extremely disappointed with the way you have handled my complaint, particularly your attempt to justify the poor quality of service rather than acknowledge the shortcomings in the service delive... Toon meer
Bedrijf heeft geantwoord
We had Moji and his team come around yesterday to do our clean and it was fantastic. Super friendly, attentive, lending a hand the entire time he was there. The cleaning job was spotless. Booking... Toon meer
Bedrijf heeft geantwoord
We bought a property a few days ago in Edinburgh and the previous owners I think that they never cleaned nothing in the last 20 years so we decide to contact Hello Service and thanks God we did it.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Contactgegevens
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, Verenigd Koninkrijk
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
4,4
Uitstekend
2K reviews
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Heeft 59% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Happy with service
Happy with Robert and his colleague’s work. Friendly and professional service and would recommend.
29 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your kind review! We’re delighted to hear that you were happy with the work carried out by Robert and his colleague, and that you found them friendly and professional throughout.
We really appreciate your recommendation and will be sure to pass your positive feedback on to Robert and the team.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Shaida and Zanko arrived bang on time…
Shaida and Zanko arrived bang on time ready to go. They did the full house in just over 3hrs, the house has never looked so clean. They did a fabulous job cleaning the carpet in the living room, as we have an indoor cat it needed a good deep-clean, it now looks brand new. Really happy with their work- thank you so much Shaida and Zanko!
28 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that Shaida and Zanko arrived right on time and completed the full house so efficiently.
It’s especially wonderful to hear that the living room carpet came up looking like new after the deep clean. We’re so pleased that you were happy with the overall result, and we’ll be sure to pass your lovely feedback on to Shaida and Zanko.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Great job by Shaida and Saza
Shaida and Saza did a great job with our tenancy clean. Thorough clean of everything as agreed and kept in touch throughout. Professional and punctual. Would recommend.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your wonderful review! We’re delighted to hear that Shaida and Saza carried out a thorough tenancy clean and completed everything as agreed.
It’s great to know that they kept you updated throughout and that you found them professional and punctual. We really appreciate your recommendation and will be sure to pass your kind feedback on to Shaida and Saza.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Great clean and on time nice people
Great clean and on time nice people
27 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your lovely review! We’re delighted to hear that you were happy with the cleaning and that our team arrived on time.
It’s great to know you found the team friendly and pleasant as well. We really appreciate you taking the time to share your experience and for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Nesh team did a great job
Nesh team turned up on time for the requested cleaning for kitchen and appliances, bathroom and windows.
The team did a great job and we did not have any remarks. I would recommend their services.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your wonderful review! We’re delighted to hear that the Nesh team arrived on time and did a great job with the kitchen, appliances, bathroom and windows.
It’s especially great to hear that everything was completed to your satisfaction with no remarks. We really appreciate your recommendation and will be sure to pass your kind feedback on to the team.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Excellent end of tenancy clean
Very good experience with tenancy.cleaning for an end of tenancy clean. Shaida and Zanko arrived on time and were very friendly and professional. The clean itself was done to a high standard and very quickly. I would definitely recommend the service to another.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with Tenancy Cleaning.
It’s great to know that Shaida and Zanko arrived on time, were friendly and professional, and completed the clean quickly while maintaining a high standard. We really appreciate your recommendation and will be sure to pass your kind feedback on to them.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Wouldn’t recommend
Wouldn’t recommend - booked an end of tenancy clean on a Monday 8am for move out on the Wednesday. Only booked bathrooms x2 and kitchen (including extractor fan + oven for £50 extra each, excluding appliances) since I was cleaning the rest of the property.
By 9am no one had turned up, so I rang and was told the cleaners had been in a car accident, everyone was fine but they wouldn’t be able to make it today, was Tuesday at 9am ok instead? I said yes, of course, I was glad no one was hurt. Tuesday 9:30am comes and again no sign of anyone, no call to say they would be late either. I rang and was told they’d come at 11 due to car trouble (again), which I thought was weird. Anyway, he turned up 11:45am in the end with the excuse that he booked a taxi and it didn’t turn up.
He was nice enough and did an ok job, the taps in the bathroom looked much better so he did well on the limescale, but there were hairs and dust left on the floor still so not the end-of-tenancy standard I expected. The oven was also not done very well (we paid £50 for that) so I asked if he could have another go. He seemed in a rush and sort of tried again but then started making excuses about how he needed to dismantle it and last time he did that he couldn’t put it back together etc etc so I said forget it, the estate agent can chase them up if they’re not happy with the standard of cleaning. I then spent another hour or two going back over the kitchen and bathrooms, specifically the floors.
When we received the end of tenancy report, they were mostly happy with the property apart from the bits we paid Tenancy Clean to do! That included extractor fan, oven , kitchen sink, bathroom 1 basin, bathroom 2 toilet and shower. We are lucky to have had a lovely landlord who gave our full deposit back anyway, but realistically I would rather have done it myself than pay £250 for this company to half-*rse it.
11 augustus 2026
Review zonder uitnodiging
Superb cleaning service - End of Tenancy
I'd like to say a massive thanks to the cleaning team who made my apartment sparkle! 10 years without a deep clean is a long time, but all cupboard cleaned, all surfaces grease free and all rooms smelling great. Communication before and on the day - ace. I'd recommend.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that our cleaning team made your apartment sparkle, especially after 10 years without a deep clean!
It’s wonderful to know that the cupboards and surfaces were thoroughly cleaned, the grease was removed, and the whole property was left smelling fresh. We’re also glad you were happy with the communication before and on the day of the service.
Thank you for recommending us, and for taking the time to share such lovely feedback. We’ll be sure to pass it on to the team!
The Tenancy Cleaning Support team
Arrived earlier than stated and got on…
Arrived earlier than stated and got on with my end of tenancy cleaning of a 4 bed house.
They worked as a team non-stop.
At the end of the clean which included carpets the house was cleaner than when we moved in.
Highly recommended.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
hank you so much for your fantastic review! We’re delighted to hear that the team arrived early, worked efficiently as a team, and completed the end-of-tenancy clean to such a high standard.
It’s especially wonderful to hear that, including the carpets, the house was left even cleaner than when you moved in! We really appreciate your recommendation and will be sure to pass your kind feedback on to the team.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
The house was very nicely cleaned
The house was very nicely cleaned, thanks to Shaida and saza. Great quality and service.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your lovely review! We’re delighted to hear that Shaida and Saza did a great job and left the house nicely cleaned.
It’s wonderful to know you were happy with the quality and service. We’ll be sure to pass your kind feedback on to Shaida and Saza.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Brilliant Customer Service
I booked an end-of-tenancy clean and communicated with Nart in the build-up to the appointment. He answered all my questions swiftly and was very kind and understanding.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your lovely review! We’re delighted to hear that Nart was so helpful throughout the booking process and that he answered your questions quickly and with care.
It’s great to know that you found him kind and understanding. We’ll be sure to pass your kind feedback on to Nart.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Really great experience
Really great experience! Nart has been kind and patient about the quote and explaining all the details. Shaida and Saza have been professional, efficient and friendly. Thanks to their work, I managed to get all my deposit back:)
18 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that Nart was kind, patient, and helpful when explaining the quote and all the details.
It’s wonderful to know that Shaida and Saza were professional, efficient, and friendly throughout the clean. And congratulations on getting your full deposit back! 😊 We’re so pleased that the service helped make your end-of-tenancy process a smooth one.
We’ll be sure to pass your lovely feedback on to Nart, Shaida and Saza.
The Tenancy Cleaning Support team
Excellent service
Ismael and his team did an excellent job in doing an end of tenancy cleaning. They were friendly, polite and punctual and arrived when they said they would.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that Ismael and his team did an excellent job with your end-of-tenancy cleaning.
It’s great to know that they were friendly, polite and punctual, and arrived exactly when expected. We’ll be sure to pass your kind feedback on to Ismael and the team.
Thank you again for choosing Tenancy Cleaning and for taking the time to share your experience!
The Tenancy Cleaning Support team
Really pleased with the service
Really pleased with the service. Easy to book, especially at such short notice, with great communication throughout. Robert did a great job with the end-of-tenancy clean and sent photos afterwards, which was really helpful. Fairly priced, reliable and efficient – would definitely use again.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that you found the booking process easy, especially at short notice, and that our communication was clear throughout.
It’s wonderful to know that Robert did a great job with the end-of-tenancy clean and that the photos afterwards were helpful. We really appreciate your kind words about our service and are especially pleased to hear that you would use us again.
We’ll be sure to pass your feedback on to Robert!
The Tenancy Cleaning Support team
Ali’s team did a fantastic job at…
Ali’s team did a fantastic job at cleaning, everything we asked for was done to an amazing standard.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that Ali’s team did such a great job and completed everything you requested to an amazing standard.
We really appreciate your kind feedback and will be sure to pass your praise on to Ali and the team.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Would definitely recommend
Ismail and his team worked really hard to achieve a great finish. Would definitely recommend their oven & fridge clean service.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your fantastic review! We’re delighted to hear that Ismail and his team worked so hard to achieve such a great finish.
It’s wonderful to know you were particularly pleased with the oven and fridge cleaning. We really appreciate your recommendation and will be sure to pass your kind feedback on to Ismail and the team.
Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
I was very pleased with the services
I was very pleased with the services, the cleaning was perfect, not a soec of dust or grime in sight,mnay thanks
24 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your wonderful review! We’re delighted to hear that you were very pleased with the service and that the cleaning was completed to such a high standard, with not a speck of dust or grime in sight!
We really appreciate your kind words and are so glad you were happy with the result. Thank you again for choosing Tenancy Cleaning!
The Tenancy Cleaning Support team
Really good clean very happy
Really good clean very happy, Robert did a great job!
24 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your lovely review! We’re delighted to hear that you were really happy with the clean and that Robert did a great job.
We’ll be sure to pass your kind feedback on to Robert. Thank you again for choosing Tenancy Cleaning and for taking the time to share your experie
Suburb end of tenancy clean!
Ali and his team completed an end of tenancy clean for us which was a last minute booking..
They did such a fantastic job! The house was gleaming and they did such a professional job!
Great price and great service.
Thank you guys!
23 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Suburb end of tenancy clean!
Ali and his team completed an end of tenancy clean for us which was a last minute booking..
They did such a fantastic job! The house was gleaming and they did such a professional job!
Great price and great service.
Thank you guys!
Amazing!!
Oh my god, these guys did an amazing job on our one bed one bath flat! Three people came for 3 hours and did an amazing job on our end of tenancy clean. Would definitely use again if we weren’t moving out of the area!!
22 augustus 2026
Review zonder uitnodiging
Antwoord van Tenancy.Cleaning
Thank you so much for your amazing review! We’re absolutely delighted to hear that the team did such a fantastic job on your one-bedroom flat and left you so impressed with the end-of-tenancy clean.
It’s wonderful to know that you would have used us again if you weren’t moving out of the area. We really appreciate your kind words and wish you all the best with your move!
Thank you again for choosing Tenancy Cleaning and for sharing your experience.
The Tenancy Cleaning Support team
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