Teppana UK Reviews 

Very expensive- which I wouldn’t mind if the product was right.
But it came and was the wrong colour, completely different to the image shown on the product page.
Also, the rug was circular instead of rectangle.

Excellent communication from order through to delivery. Most important, the product is exactly as advertised. Wanted 2 rugs but initially only ordered 1 just in case it wasn't as good as it looked....but it was and I've now ordered a second.

Easy to lay carpet and underlay by myself

Lovely quality very pleased with my rug kept informed of delivery

Beautiful quality and competitively priced rugs. Colour and design choice is fantastic, and the rug I chose has completely transformed my bedroom. Good communication from company, and would highly recommend.

Quick delivery service and the rug is of very good quality and suits the room perfectly

Very pleased with my purchase . Exactly as described / images . Quality is amazing .

The rug didn’t take too long to arrive and I appreciate the free delivery and lack of customs charges. The colour is very close to the picture,which is pleasing. The quality is very good and I’m looking forward to many years of use.

Ordered runners but unfortunately colour didn’t suit so returned. Can’t get my refund because I keep being told by customer service that the order is in the UPS warehouse and not in the Teppana warehouse. I’ve told them that’s not my problem and now I think the only way to get my refund is by raising a charge back through my credit card because I have the tracking number. Such a shame because I have since ordered runners in a colour that does suit and love the rugs but Teppana you’ve let yourself down with this poor service on returns!

Beautiful rug. Great quality and design..

We are really pleased with our rug. Finding the right sized circular rug was a challenge, so we were happy to find Teppanna. The rug did take a while to get to the UK, and the box was a little battered, but well worth the wait. Thank you

Had been offered a discount and never received it! Carpet does not seem to stay in its original position despite your claims.

The friendly staff and emails.Everything arrived as described and on time.
The rug has been down for nine months and regrettably required a wash but has had heavy use.
However it washed beautifully and looked like new. Fabulous

I've had my Teppana rug for a couple of months now and am very happy with it. Delivery was prompt, I like the design, and the rug both washes and spot cleans well - my cat vomited on it only a few days after it arrived, so we tested the washability right away 🤦‍♀️😂. With the rug pad it is thick enough to be a good surface for my children and cats to play on. I do need to flatten it out after vaccuuming but haven't found that too tedious. I use rug tape to keep the edges in place, and you can see a line where the rug pad ends, but I can live with it. There is also a bit of a dent forming where my sofa chaise rolls over it. Yes, it is low pile more like a mat and not very plush, but that's also what makes it so easy to clean. I find the downsides worth it for the cleanliness.

I liked the more modern and colourful designs and I wasn’t disappointed when the carpet was delivered. Very happy with the experience

Excellent quality rug - I'm able to easily wash all the time and it stays in the condition I got it.

Great product - I’ll be buying more

I can't say how delighted we are with our new rug. The quality is excellent, arrived in just a few days and looks exactly how we expected.
In fact we love it so much we've ordered a second for another room in the house. Absolutely brilliant 👏