Absolutely shocking! Supposed to be a service that helps you in your time of need, especially for those that don't have a registered surgery. Our appointment was frustrating- we were prescribe... Toon meer
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Lees wat reviewers zeggen
I needed a prescription—a simple request under normal circumstances. But we had just moved to the UK and I didn't know where to turn. With WiFi still unsettled and no UK phone number yet, GP Service w... Toon meer
Short notice appt for repeat prescription that would have taken a week on NHS but needed quickly on a Saturday. Excellent service. I got more holistic advice about my health condition in one phone cal... Toon meer
Bedrijf heeft geantwoord
On bank holiday Saturday my husband discovered a rash had come up around a tick bite he had sustained walking in Spain 2 weeks ago. Knowing it was high risk for Lyme disease I knew we had to get antib... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In our busy day-to-day lives, more people are finding it difficult to take time off to see their GP or have to wait on average up to 10 working days to see a GP. We at The GP service provide an Online Doctor service to help diagnose and treat common conditions using our on-line consultation platform. Our aim is to provide a safe, discreet and easy journey for patients who are looking for private medical treatment at their convenience and at a cost that people can afford. Our system allows patients to consult with qualified Doctors with a consultation via online assessment questionnaires or through secure video chat. They can then choose to collect their treatment from any Pharmacy registered with our service. The service also allows Doctors at their sole discretion to provide prescriptions where appropriate as well as referral letters and fit notes. For full details and charges, please refer to our Terms and Conditions on this site.
Contactgegevens
Coventry University Technology Park, The TechnoCentre, Puma Way, CV1 2TT, Coventry , Verenigd Koninkrijk
- 024 7745 0727
- support@thegpservice.co.uk
- thegpservice.co.uk
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Heeft 31% van zijn negatieve reviews beantwoord
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Medical cannabis with treat it clinic. Overall they are great when it comes to…
Overall they are great when it comes to medical cannabis, lots of choice and friendly staff from treat it clinic, however the waiting periods between paying for a repeat , getting it authorised by a specialist and waiting for that prescription to arrive at the pharmacy, for them to say the flower isn't in stock and then wait another day or two for delivery is far too long , it's between 7-10 days wait for the patient , if that was rectified then it would be 5 stars on the review.
Quick initial appointment…
Quick initial appointment but the process slowed after that. Not much communication on progress or any issues I needed to resolve and hard to get in contact. But eventually, it was all approved and the prescribing doctor was very kind and empathetic.
It was exactly what I needed when I…
It was exactly what I needed when I needed it. Perfect !
Very helpful doctor and good IT support…
Very helpful doctor and good IT support when I had problems with camera on computer. Consultation the same day saved my holiday (as could obtain replacement medication rather than travelling 16 hours round trip home to get forgotten medicine).
Repeated let downs
Repeated let downs. String along and cancel calls and no shows. Waste of time & money.
Quick and effective
Once the IT connection issues were sorted, the GP appointment was straightforward and quickly gave a diagnosis and treatment outcome.
Prescriptions dont meet UK Standards
After consultation I was given online prescripton which no pharmacy would dispense. Many phone calls from pharmacist at Boots etc took almost 2 hours.
Simple prescription UK guidelines not in place on prescription.
Lost £49.99 and ended up with nothing.
Avoid
Excellent service…
Extremely easy to book and complete consultation. Same day appointments. Excellent service
Dr Leung was fantastic
Dr Leung was fantastic, very pleasant and knowledgable, making it easy to discuss my case and sort the medication required.
Understanding and thorough
Understanding and thorough. I felt like I was being listened to. Very professional. I would be very happy 😊 to recommend to others
3rd time using the gp service
3rd time using the gp service, I hadn’t been well for over a month and not able to book an appointment with my gp. I was able to book an appointment the same day with Dr Tony Edet who was patient and helpful. Medicines prescribed and my illness cured within a week. Highly recommended as for the money it is well worthwhile. If i had taken a day off to see my local gp, it would of cost me 4 times the amount i paid the Gp service. Will definitely be using the sevice for my whole family. Thank you.
Heartless missed management
Heartless missed management. They have just rip me off £49 for not talk to the the doctor. The staf was calling asked if I was ready I said yes. He hanged up. No instruction and didn't say anything. They didnt cal back, I was waiting for 20 minutes. Nothing happening. All I got was the invoice. I asked my money back he said that not possible. They just want my money not human health. Not even worry for missed communications.
The service was efficient
The service was efficient and the GP was thorough and to the point .
Could be a quicker turn around.
I think the time it takes for my prescription to be processed, sent to the pharmacy and then sent to me, is a little slow. Other services are able to complete that process in less than 24hrs, where as I wait longer for the prescription to even be approved, then another day or so for the pharmacy to acknowledge it.
Incredible service in every way
Fantastic and professional
Had such a fantastic experience. Had a really considerate and wonderful doctor who really assisted me. I was a bit worried with the whole virtual app session but it was stress free and had no issues with the app or the call. The notes received were useful to have and got the issues sorted. Will deffo use again if needed
I would pick The GP Service every time now..
After another predictable let down from NHS 111, I was in desperate need to see a GP.
I found The GP Service through a Google search and was able to book an appointment late the night before on. Saturday night for first thing Sunday morning. The DR was so helpful, and resolved my issue.
The prescription was sent to boots where I was able to pick it up as soon as Boots opened. I would definitely use them again and would rather pay and be seen quicker than the Dire service the NHS is offering.
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