Absolutely shocking! Supposed to be a service that helps you in your time of need, especially for those that don't have a registered surgery. Our appointment was frustrating- we were prescribe... Toon meer
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Lees wat reviewers zeggen
I needed a prescription—a simple request under normal circumstances. But we had just moved to the UK and I didn't know where to turn. With WiFi still unsettled and no UK phone number yet, GP Service w... Toon meer
Short notice appt for repeat prescription that would have taken a week on NHS but needed quickly on a Saturday. Excellent service. I got more holistic advice about my health condition in one phone cal... Toon meer
Bedrijf heeft geantwoord
On bank holiday Saturday my husband discovered a rash had come up around a tick bite he had sustained walking in Spain 2 weeks ago. Knowing it was high risk for Lyme disease I knew we had to get antib... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In our busy day-to-day lives, more people are finding it difficult to take time off to see their GP or have to wait on average up to 10 working days to see a GP. We at The GP service provide an Online Doctor service to help diagnose and treat common conditions using our on-line consultation platform. Our aim is to provide a safe, discreet and easy journey for patients who are looking for private medical treatment at their convenience and at a cost that people can afford. Our system allows patients to consult with qualified Doctors with a consultation via online assessment questionnaires or through secure video chat. They can then choose to collect their treatment from any Pharmacy registered with our service. The service also allows Doctors at their sole discretion to provide prescriptions where appropriate as well as referral letters and fit notes. For full details and charges, please refer to our Terms and Conditions on this site.
Contactgegevens
Coventry University Technology Park, The TechnoCentre, Puma Way, CV1 2TT, Coventry , Verenigd Koninkrijk
- 024 7745 0727
- support@thegpservice.co.uk
- thegpservice.co.uk
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 31% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely amazing service my initial…
Absolutely amazing service my initial call was quickly booked and had my medication arrive within. Few days of selection.
All I can say is thank you so much and I’m so happy with the quality of the products you have to offer. Highly recommend
Everything has been lovely and smooth
Everything has been lovely and smooth
Will let you know how I get on
Thank you 🙏

Antwoord van The GP Service
This is my 1st time using this service…
This is my 1st time using this service and so far it has been very good next day delivery after payment was fantastic, thank you
Very accommodating and helpful
Very accommodating and helpful. I was a patient new to the service and the onboarding was amazing.

Antwoord van The GP Service
The best service ever
The best service ever , in less than 24 hours from approved order I was already testing the medication .
What else can I say , you probably got a customer for life .

Antwoord van The GP Service

Antwoord van The GP Service

Antwoord van The GP Service
The video call was quick and…
The video call was quick and efficient.I was told that I would receive a prescription.The prescription never arrived.I have called back twice and been told the chemist has my prescription,The chemist said they have received nothing.I managed to see my GP thankfully.

Antwoord van The GP Service
Awful Service
Awful service. My GP was 45 minutes late for my appointment, then was on his phone for half of it. When I did eventually have a medicine prescribed to me, I have been unable to collect it from 3/3 pharmacists. When I contacted customer support, they responded quickly and told me they would call my nominated pharmacist; which they never did and I still can't obtain the medication I paid for.

Antwoord van The GP Service
GP was great, would highly recommend
GP was easy to talk to, knew about all my medication and treated me as an equal when discussing my issues.

Antwoord van The GP Service
Terrible experience
Terrible experience, completed everything at 8am and payment was taken. Then I was informed at 12.30 it hadn’t worked and I needed to use chrome and make payment, I did this (and had to pay again) and the portal just keeps flagging an error message and taking me back to the front screen. I’ve filled it all in 4 or 5 times now and been emailing customer service and no one will help me. Very stressful when you’re already feeling terrible and can’t understand why they’re happy to keep taking payments but no one will assist me :(
Edit: the reply below is factually incorrect - I have my bank statement (which I’ve sent to them) which clearly shows payment has been deducted twice.

Antwoord van The GP Service
Excellent service
Excellent service - Dr listened carefully and was clear in his instructions. Highly recommended.

Antwoord van The GP Service
Quick, Easy, and Helpful Cannabis Treatment
Treat It made it quick and easy to apply for, and receive cannabis treatment - I would highly recommend if you think that cannabis could work as a treatment for you. They have a referral scheme if you wish to refer friends and family too. Their replies over WhatsApp are usually very quick and helpful.
Follow up could be better
Only thing that let the experience down was the follow-up after the appointments

Antwoord van The GP Service
Advertised as UK Wide - Except Scotland?
Advertised as UK Wide - Except Scotland?
Pretty sure the United Kingdom is Scotland, England, Wales and Northern Ireland.
Avoid!
Re Reply: I’m not confused your staff team are - this is an identified training issue as I was informed via web chat
Scotland isn’t included. I’m sure you will have the transcript to help train your staff member?
PS - In the UK it’s “apologise” 🙄
(Reply has since been edited from "apologize")

Antwoord van The GP Service
The consultation and prescription was…
The consultation and prescription was tailored exactly to my needs and finances.I'm very satisfied with the service.

Antwoord van The GP Service
Convenient, efficient + professional and only a couple of hours wai for an online consultation (as opposed to 4 weeks on National Heath!)
Convenient + efficient.
I only had to wait a couple of hours to have an online consultation with a GP (as opposed to 4 weeks at my local NHS surgery!)
The consultation was conducted very professionally and I collected my prescription within a couple of hours of my consultation at my nominated pharmacy.
What a breath of fresh air!!
HTC vape and cartridges
The doctor explained the medication and how to use the vape and cartridges. Very friendly and helpful service. Looking forward to seeing how it will help my chronic pain
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