The House Of BLOC Reviews 

320
•
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 1 van de 5 sterren

I don't think these guys exist any more. I had bookmarked an item a while back and now tried to view on their website but it goes to something else entirely.

Beoordeeld met 1 van de 5 sterren

I initially bought a rug online, turns out their rug quality is utterly terrible. It's more like a plush blanket you would never want to cover your floors. Their customer sercive team ("Wendy") will... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not your normal homeware brand! Yet to receive my purchase but I will be back for more I am certain. The online experience is so smooth. A creative website with easy to navigate functions. Research re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely love my new lampshade! It was delivered much quicker than I thought it would. Website was straightforward and communication about shipping was excellent. My lamp shade is unique I haven’t s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woonwinkel

Geschreven door het bedrijf

Homeware doesn't have to be boring. The UK's biggest seller of unique home decor.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

320 reviews

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3,5

Alle reviews

(320)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great colorful frame

Great colorful frame. Arrived quickly and looks great!

6 maart 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Glad you love it - we love the acrylic frames too!

Beoordeeld met 5 van de 5 sterren

The customer service was prompt and efficient. It gave me confidence to purchase with “House Of Bloc” into the future …

The customer service was prompt and detailed. It gave me the confidence to expect delivery of my goods, at estimated delivery dates, and also informed me that the items may be delivered separately . I had the sense therefore, that my order was secure, and I will therefore purchase from “House Of Bloc” in the future. I look forward to “gifting” these decorative “House Birds”🐦

15 februari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thankyou Fiona!

Beoordeeld met 1 van de 5 sterren

No items no news no reply

Last updated 6 days ago.
No refund yet. No reply on instagram.

When will I get it?

£699!!!! REFUND ME!! I’ve emailed, instagrammed and no responses.
Sorry, no other way of getting in touch… I placed an order 27.1.25. Got an email thanking me. You have £699 of mine!
Nothing since…. I emailed on 27.2.25 asking for an update..,, nothing heard…… worried nothing will materialise.
Please can you respond to my emails Bloc?
If the 4 chairs do arrive I will feed back with a review,
Thanks in anticipation of news.

LP

4 maart 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hello Louise,

We have replied to each email you have sent.

I am not sure if there is an issue with your inbox. I will check our Instagram direct messages for your message and speak to you there.

Thanks!

Beoordeeld met 5 van de 5 sterren

Not your normal homeware brand

Not your normal homeware brand! Yet to receive my purchase but I will be back for more I am certain. The online experience is so smooth. A creative website with easy to navigate functions. Research results allow you to head back to previous items with ease. Style info is clear and size options available to view with item preview.

26 februari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks Jasmine!

Beoordeeld met 3 van de 5 sterren

Overpriced, Chinese products.

I initially gave this company a 1 star review as I had not received certain items and ones I had received were incorrect, and I was getting no reply by email. Since then I have been in contact and returned the wrong items and received the correct products. The products themselves are not really worth the price attached to them and are clearly shipped from China. For example, the tomato lamp we bought looks great but you cannot change the bulbs as the bottom has a rubber "foot" glued on so you would have to cut this off to get inside. The image on the website of the clock I bought has clearly been done on a computer as it looks much more detailed than the clock I received. I am happy to keep it but it was not worth the hitch price they charge. The clock looks like an item I could get on eBay for £10-15 but was £39.99 on House of Bloc's website (and this was the sale price).

27 februari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Stuart,

We are sorry you were sent the wrong clock. We have issued a prepaid label to you for the clock and the new one will be processed as soon as that one is on its way back.

The lamp has been processed again for you too and will be with you shortly.

Thanks!

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, lovely product, speedy & helpful customer service

1 februari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks Jessica! Glad you love it!

Beoordeeld met 2 van de 5 sterren

Like Temu but expensive

The usual story - the products look a certain size in the photos, but smaller when they arrive. I think I was only happy with one item out of the 5 of so that have arrived. One high price lantern is dinky and made of crappy plastic, with a wonky base. Too overpriced for the quality. To be fair to them, they have said I can return the items if I'm not happy with them.

20 februari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Ruth,

Of course - if you are unhappy with them, you can return them. All item measurements are given on the listings.

Beoordeeld met 1 van de 5 sterren

Order placed weeks ago

Order placed weeks ago, still no delivery or tracking. Wrote through email and Facebook messenger and still nothing. Absolute scam!!

19 februari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Maria,

Can you drop us an email, please? contact@thehouseofbloc.com

I cannot see any emails under this name - it looks like there was an issue with the delivery but we can get this processed again for you.

Thanks!

Beoordeeld met 1 van de 5 sterren

Dropshipping company

Like another reviewer said, seems like they’re just ordering things off AliExpress and hiking the price - do a reverse google image search.

Asked for an update after waiting nearly 3 weeks for some overpriced mugs; received a reply saying they’d be shipped “in due course”. Ostensibly based in the UK but likely delayed due to waiting for it to arrive with them from China.

Don’t waste your money.

Update: items arrived and were not as described - not temperature resistant, dented and generally poor quality. Shipped from China, as expected. The company wanted me to return the items before issuing a refund, but it wouldn’t have been worth the expense of the packaging.

The same mug was £1.36 on AliExpress, and they charged me £14.99 for simply placing the order on my behalf from what I can tell.

Edit: Response here says they’ve offered me a refund - they have not, and this is just an attempt to obfuscate how they operate as a dropshipping company. The mugs are clearly visible on AliExpress - with even the same images used - for the price I’ve indicated, and are very low quality.

10 februari 2025
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey,

The longer delivery time was stated on the website - this was due to us taking a holiday and having a smaller team.

The cups you ordered are great, I use the Japanese-style cup every day. I am not sure how your glass cups are dented.

We are more than happy to issue a refund if you are not happy with them. We offered to send you a prepaid return label and arrange the collection too.

In terms of the price on Aliexpress (I cannot see this cup on there for anywhere near the price you are stating) - you can go ahead and buy that cup and I bet it will be around the same price as ours :)

Thanks

Beoordeeld met 1 van de 5 sterren

This is a scam

This company is a scam.
The order was placed before Christmas 2024, with delivery time 2 weeks. It's February 11th, still no delivery. They stopped to respond the moment the order was made.
There's no tracking, the order just doesn't exist.
Avoid these scammers.

21 december 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Nina,

We are not a scam. You placed an order with a shipping address in Dubai and then asked for the lamps to be shipped to a Hotel room in Luxembourg.

Unfortunately, this is not possible due to security reasons. We have explained this to you over email.

Beoordeeld met 1 van de 5 sterren

this company is a scam

I have ordered few pieces in November last year. One of the items did not arrive even after the due date. Then I finally got a letter from Fedex to pay import tax from CHINA! I did that and the piece came completely broken. I sent all the information to the customer service and now, February 5th I still haven't received any refund or explanation how to proceed. They are not answering emails and apparently are on holiday! Please be very careful when buying anything from them!

5 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality product

Great quality product - I ordered 2 of the children's towels which I use in the kitchen to dry my hands. Prompt delivery.

31 januari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks Tina!

Beoordeeld met 1 van de 5 sterren

Feels so scammy

Feels so scammy. I made an order that specifically said that I would receive it before Christmas. I'm writing this in February and still havent received anything (even a tracking number).
They said they took 'family time' during XMas and that's why I didn't receive my order. They said they'd send me a new tracking number and it's been a month that I haven't heard from them.
Now that I'm asking for a refund, I get an automated email telling me they are 'taking vacaction due to a very busy XMas Holiday', which they said the oposite in previous mails. I hope I'll see my money again someday.

5 februari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Arthur,

There was an issue with the shipping.

We processed another one and it is in Belgium now awaiting delivery.

Thanks

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