The House Of BLOC Reviews 

320
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I don't think these guys exist any more. I had bookmarked an item a while back and now tried to view on their website but it goes to something else entirely.

Beoordeeld met 1 van de 5 sterren

I initially bought a rug online, turns out their rug quality is utterly terrible. It's more like a plush blanket you would never want to cover your floors. Their customer sercive team ("Wendy") will... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not your normal homeware brand! Yet to receive my purchase but I will be back for more I am certain. The online experience is so smooth. A creative website with easy to navigate functions. Research re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely love my new lampshade! It was delivered much quicker than I thought it would. Website was straightforward and communication about shipping was excellent. My lamp shade is unique I haven’t s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Woonwinkel

Geschreven door het bedrijf

Homeware doesn't have to be boring. The UK's biggest seller of unique home decor.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

320 reviews

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3,5

Alle reviews

(320)

1 review in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

Ugly Checkered Bath mat

Well, the bath mat I ordered arrived in only 10 days, so the system works fine. The problem is that it looks nothing like the pictures on the website, the quality is very very poor. It is so bad that I don't think I will ever use it. It looks like a white carpet colored badly with a dried out marker. I would send it back if only the return policy was easier....

31 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Untrustworthy

Bought an item with this company, money has been taken and they’ve gone completely silent on me. The tracking says ‘order confirmed’ and that’s it. I’ve emailed many times and attempted contact on social media but had no response. Untrustworthy.
Response from seller below - all actions only taken after posting on Trustpilot and not in response to multiple emails.

17 januari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Sarah,

We contacted you as the bookcase was out of stock. We issued a refund straight away back to your original payment method.

Our social media inboxes are rarely monitored which is why we encourage people to contact us via email.

Thanks
Adam

Beoordeeld met 1 van de 5 sterren

What the f*** hell?

Placed a big order in early november and it was supposed to be sent out by december 13th i think. Now i‘m wondering when it will be delivered but i didn‘t get a reply to two emails (both to to the info@ and contact@ mail adress). Also my mother didn‘t get any kind of reply to several mails as i used her paypal for the purchase.
Main problem is that i can‘t get access to the account because i forgot the password but after several attempts i didn‘t get a link to renew the password (technical error maybe?).
Still not giving 1 star and also willing to take the review back because i hope i‘m being helped now. Sad that i had to take this measure but i hope we can get is sorted.

UPDATE: no answer or help in any way. No reply to several emails within 2 weeks and no chance of getting in touch. Gonna get in touch with paypal now to get my money back (that was 1.3k by the way).
What a freakin joke.

18 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Loving my purchase

Loving my purchase (little men rechargeable lamps) funky and great service Avwhen one had slight fault and was swiftly replaced. Speedy response to emails from me via a person not a Bot!

21 januari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks Louise! Glad you love the lights!

Beoordeeld met 1 van de 5 sterren

Cheaply made tat.

Daylight robbery! What a waste of £50+ The checkered rug I ordered in comparison to the premium decor in the photos is quite frankly embarrassing faded in colour and just a plain white rug that has been stencil dyed, not to mention the ceramic dish that arrived smashed to bits as adequate packaging wasn’t used.
save your money!!

25 januari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Christopher.

If you'd emailed us we could have sorted this for you. I don't understand people who will leave a one-star review instead of emailing us and getting their money back.

Hopefully hear from you soon!

Beoordeeld met 4 van de 5 sterren

Good products

Good products, but website could be easier to navigate, too many options to choose from in the menus

23 januari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Lewis,

We will take that on board!

Thankyou!

Beoordeeld met 5 van de 5 sterren

Great experience

For starters, the items are lovely and really work well in my flat. Secondly the communication was very good. I’d ordered the items before Christmas and hadn’t heard anything for a few weeks. Once I reached out, I was met with impeccable customer service. Highly recommend.

23 januari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks Olivier!

Beoordeeld met 1 van de 5 sterren

Where is my order?

I still have not received my order. There is no tracking (technical issues apparently) but I was told I'd have my item by the 20th Jan.

I did not receive an email about the item being out of stock.

22 januari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Andy,

As mentioned in the email earlier, we tried to reach out to let you know the item was out of stock and offered an exchange.

Once we heard back from you a refund was processed straight away.

Thanks
Adam

Beoordeeld met 5 van de 5 sterren

Treasure trove!

I recently discovered House of Bloc. I’ve been following their Instagram account for a fair while now but have only just visited their wonderful website - wow what a treasure trove of goodies! I basically wanted everything! I found the website easy to navigate and I purchased several products - the sale was a good excuse to treat myself.

19 januari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks Lucy!

Beoordeeld met 5 van de 5 sterren

Unique decor for everyone

Very cute items with something for everyone that aren't too expensive, but if a good quality.
Free shipping aswell is very nice!

19 januari 2025
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thankyou!

Beoordeeld met 5 van de 5 sterren

Fab quality!

Ordered some glass coffee cups - great product and really good quality. Always a good place to buy gifts

21 december 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Thanks Priyanka!

Beoordeeld met 1 van de 5 sterren

Pessima esperienza

. Ho ordinato una sedia da 220 € il 27/9/2024 e non mi é più arrivato nulla oltre a non rispondere alle mie mail. Solo messaggistica automatica

17 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Did not receive my package after a month

I ordered a product in the beginning of december and i still didint not receive anything. Everytime i try tracking the order it does not let me go into the site, and I cant even send a message on instagram. Very disappointing

18 december 2024
Review zonder uitnodiging
Logo The House Of BLOC

Antwoord van The House Of BLOC

Hey Yann,

I have just taken a look at your order. Your order has been stuck at your local depot since 20th December as you did not put a house number on your order.

Drop us an email and we can get it sorted for you.

Thanks
Adam

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