Fantastic service. Didn't have what I wanted online but after a couple of messages they said it wouldnt be an issue but may take a little longer as my order would have to be made specifically. Kept me... Toon meer
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Lees wat reviewers zeggen
Really good buying experience. Product looks and feels fantastic. Great communication with customer service until order delivered. Shipping was ok, would be great if a bit quicker. All in all a great... Toon meer
I was really surprised with the quick response from their customer service and how they answer in details all your questions, the second thing was i paid next to nothing for some pairs of shoes that o... Toon meer
Perfect quality Came within the time said at the time of purchase Easy to get in touch with and will answer questions asked truthfully and accurately 👍🏼👍🏼 Definitely buying from here again so... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Luxro specialises in high quality, on trend footwear at prices everyone can afford. We focus on bringing our customers the latest trending shoes without compromising on quality or comfort. Founded in October 2025, our mission is to offer a smooth, trustworthy shopping experience supported by responsive customer service and fast communication. At The Luxro, we believe great style shouldn’t come with a high price tag and we’re committed to delivering value with every order.
Contactgegevens
Verenigd Koninkrijk
- 07594921318
- info@theluxro.shop
- theluxro.shop
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Amazing communication after a little…
Amazing communication after a little mix up made by myself Product arrived well packaged and the quality is amazing
Was sceptical at first with it being an…
Was sceptical at first with it being an online shop, NB trainer's arrived today, tracking system through PayPal was great, item is brilliant.
Commination via WhatsApp was great, will definitely order again.
Excellent quality and value for money
Excellent quality and value for money. blue and grey b30s 👍👌
Top level customer service and the…
Top level customer service and the product is incredible
Bought a couple of items from these…
Bought a couple of items from these guys. Had slight issue with 1 item as were too tight. Not a problem tho, sent back and new pair sent in super quick time. Highly recommend. Great customer service and so quick to reply to any queries or problems
Even tho my item was sent to the wrong…
Even tho my item was sent to the wrong address it was quickly rectified. The product i bought was good quality. Would definitely buy from this site again.
Perfect experience
Perfect quality
Came within the time said at the time of purchase
Easy to get in touch with and will answer questions asked truthfully and accurately 👍🏼👍🏼
Definitely buying from here again soon
DONT WASTE YOUR MONEY
DONT WASTE YOUR MONEY
To start with the delivery was later than specified on purchasing which I wasn’t too bothered about
Ordered on the 18th April
Delivered on the 6th may
But the problem is after having the item 20 days and only waring couple of times the shoes are coming apart
I messaged luxro to see if there was anything they can do but they say there isn’t as it’s been 20days
And I should get some superglue and stick them back together,
And that I can send customer rights act but I’m not buying from jd so nothing they can do.
Like I say DONT waste your money, started coming apart before 20days
Poor quality and no effort to sort other than I should buy some superglue
Products are high end top quality kept…
Products are high end top quality kept in touch the whole way through.
Very happy and will be ordering more quality items
Lee
Exquisite quality trainers very well…
Exquisite quality trainers very well made and comfortable will definitely use again also a fraction of the retailers cost
Fast shipping and great quality.
Great customer service the shoes are…
Great customer service the shoes are amazing quality and will definitely recommend to friends and family already ordering another pair of shoes for my holiday
nike mind got deliverd today amazing …
nike mind got deliverd today amazing slidders spot on fit.. class delivery and was well present when come will be back
thank you
The trainers are amazing and communication spot on
The trainers are amazing. The quality of them really did surprise me, they’re honestly spot on. What was even better for me; the communication from the company on WhatsApp was consistent and nothing was too much trouble for them - they were really helpful. The item was sent out straight away, they gave me tracking and updates whenever I wanted them and even when one of the items needed to be returned, it was easy to do and they helped me until my new replacement item arrived. I think the main thing with ordering off these websites is the lack of trust you have in the communication as you’re still spending a lot of money… but honestly, in comparison with the other people doing this out there, this is the one to order from. Not greedy with profits so you get the same as other people are selling out there but for less, and the actually get back to you, so the trust is there! I’ll be ordering from this company each time now, the others out there are a waste of time in comparison! Couldn’t rate the quality and service higher 5/5- Star!!!!
Great quality true sizing
Great quality true sizing. Very much worth it
Great Product
Great communication, great product, I would highly recommend The Luxro 👍
Quality product with a reasonable price.
I'm happy with the product, exactly as it was shown. The overall service was perfect as well.
I received my Hermes bouncing trainers…
I received my Hermes bouncing trainers today , the quality is amazing, so pleased with my order and fantastic communication with the guys at the luxro . Will be purchasing more trainers in the future . 5 star . Gary pickles.
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