Product is great-delivery service not Great . Don't give a delivery date if you're not sure. Spent a whole day waiting around for delivery. Can't afford to waste time so not really worth ordering the... Toon meer
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Lees wat reviewers zeggen
My package arrived yesterday. Everything I ordered was safely and securely packed. I was able to track my order due to good communication between Savanna and myself via email. Hopefully I will be orde... Toon meer
We chose The Savanna based on excellent product and care it appeared to offer. We have not been disappointed! They kept us regularly well informed of the progress of the delivery upto its arrival and... Toon meer
Incredibly happy with my order. Delighted to have gemsquash after many months, and my own bags of Dreworës and Biltong, my parents tend to buy boxes from savannah so I thought i'd make my own order. A... Toon meer
Bedrijfsgegevens
- Kruidenier
- ook in
- Gourmet kruidenierswinkel
- Versmarkt
- Vleesproductleverancier
- Wijnhandel
- Zuid-Afrikaans restaurant
Geschreven door het bedrijf
The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk
Contactgegevens
55-59 Weir Road, SW19 8UG, Wimbledon , Verenigd Koninkrijk
- 0208 549 6000
- media@thesavanna.co.uk
- thesavanna.co.uk
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Great customer service
Great customer service, website is easy to use- very accessible, the ordering and delivery of products is top class. The products are as described and they come well packaged. Great professional service, would happily recommend.
Quick and easy to navigate sight
Quick and easy to navigate sight, goods arrived very quickly. Happy ex saffa
thesavanna.co.uk
The website is easy to order from, VERY quick delivery to my door and very well packed. Great experience.
Seamless service
Seamless service and quick delivery of items purchased, typical South African service. Keep it up
Shoddy packaging, expensive postage fee
I ordered 12 Peppermint Crisp chocolate bars. They were sent out loose in a large black plastic bag and no bubble wrap or any type of protective packaging or sturdy cardboard box, and consequently they arrived broken and crushed. At £6.49 for postage, I would have expected some of that to pay for appropriate packaging as 2nd class parcel only costs £3.95. What was other £2.56 for? Savannah is responsible for posting parcels appropriately so that customer's orders are received in good condition, but failed badly to do so in this case.

Antwoord van The Savanna
Amazed by The Savanna
Amazed by The Savanna. Received my order within days and the products are great. The communication shown from the moment I ordered was fantastic, showing how much they care about their products and customers. Will be back for more 👍🏻
Excellent service
Excellent service, fast delivery. Very well packed.
My only complaint.... so many lines are listed but are out of stock.
i am very happy with my experience with The Savanna, good service from order to delivery!
i am very happy with my experience with Savanna, I was able to treat my son to a few gem squash , his favourite veg. I missed the season last year and they sell out fast.
I have one request, when an item is out of stock it would be great if it could be noted on a backorder system and be notified when it becomes available. I am yearning for a couple of bottles of Wellingtons Sweet Chili sauce!
Your service is excellent.
Excellent
Excellent. The gems are perfect. I had a gem squash curry the same day that they arrived. I am very thankful that I can get my favourite vegetable in the UK.
We chose The Savanna based on excellent…
We chose The Savanna based on excellent product and care it appeared to offer. We have not been disappointed! They kept us regularly well informed of the progress of the delivery upto its arrival and promptly replied to an email I sent. The product itself is the best we could find on the market and you can taste it! Well done The Savanna, we recommend you!🤩
Friendly and great products!
They are always friendly. The service is efficient and the products are great. They are my sausage saviours!
The gem squash are big and firm
The gem squash are big and firm.
My tin of creamed corn was dented probably by the big gem squash, but I am hoping it doesn't mess up the internal part of the can.
The iwisa mealie meal is perfect. Thank you. Postage is a bit steep only because I know that they are many providers much cheaper and what I paid, then again I might not have received my products as quickly as I did so I'm happy to have paid.
In all I am very happy thank you
Quick service
Quick service, great packaging for fragile items, and absolutely delicious drinks! Everything arrived safely and was packaged with care. Would definitely recommend!
No great experience tbh was to be a…
No great experience tbh was to be a drunk with my SA friend going home but delivery was several days Kate and no great communication. Just it running late ...wow thanks
Not all ordered items delivered
Mrs Balls chutney greatly recieved, at a good delivery time and packaging. However, Not all items ordered were delivered due to their system not being updated that the item was actually out of stock. Communication from Savanna was very prompt after my complaint and refunded.

Antwoord van The Savanna
The product is great
The product is great, the delivery was great ! Nothing else to add - just great 👍
It's wonderful to have a bit of home…
It's wonderful to have a bit of home here. I'm very impressed with your lead time and the product.
Dit is soooo lekker YUMMY 😋
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