Ordered product fine however, site offered 15% discount if I entered my email and phone number which did not work. When I added my details, the site said I would receive my discount code via email and... Toon meer
Bedrijf heeft geantwoord
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Great company to do business with. The quality of products offered is outstanding. Somewhat pricey, but hopefully in the long run it will be worth it. Ordering was easy and delivery went well.
Well organized website that I was able to maneuver quickly and not waste time in a busy day. Having delivery included sends signal you value my business.
We ordered a 2 sink vanity and spent approx $1000. We did not open the box until about 1 month after we received it because our construction project was active with plumbing and drywall. The porcelain... Toon meer
Bedrijf heeft geantwoord
3,8
Goed
131 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to navigate!
9 december 2021
The product price was better than…
The product price was better than competitors, and they even had an additional coupon code. Plus, they offered free shipping and handling.
I also talked with a sales rep prior to the order. She was knowledgeable, nice, and answered all my questions. I then was ready to place the order online.
30 november 2021
honest online place to shop!
12 oktober 2021
Website difficult to manuver
2 oktober 2021
Antwoord van TopModern
Thank you for reaching out. Please contact our sales team via phone or livechat for assistance. Our sales team is available Monday through Friday 9am to 7pm CST and on weekends 9am to 5pm CST to assist you further.
Best price on Rivington chandelier
Best price on Rivington chandelier, but when delivery was delayed to November I cancelled. I am most appreciative for the prompt refund.
22 juni 2021
Product was advertised as being…
Product was advertised as being manufactured in Michigan. After numerous delays in shipment we found out they were actually sourcing from China. Now seeking full refund from Amex and PayPal.
14 juni 2021
Review zonder uitnodiging
Antwoord van TopModern
We do apologize for the miscommunication on our end, the manufacturers wicker items are made in China while their metal frames are made in the USA. We have cancelled your order with the manufacturer and are refunding you in full.
We will reach out directly with the confirmation.
Impressive selection and prices!
21 mei 2021
Easy and great prices and products!
10 mei 2021
Excellent Service and Products!
Incredibly helpful staff. Very customer oriented. I have ordered several times, and will continue to do so!
16 april 2021
Thanks for quality merchandise!
I needed additional deck chairs to match my existing setup. And you had them!! I can’t wait to use them.
14 april 2021
Ordering was easy and price is good
Ordering was easy and price is good. Will wait to see one order arrives.
14 april 2021
Antwoord van TopModern
We're glad to hear that you had a great shopping experience with us! Our team will be monitoring your order and provide shipping updates as they come in. If you have any questions, our customer service manager has reached out to you directly. Thank you so much!
We received patient and excellent…
We received patient and excellent assistance from customer service.
6 april 2021
Fantastic customer service
Fantastic customer service. They are very quick to respond and very customer oriented.
1 april 2021
Estimated shipping time incredibly inaccurate
I just placed an order that at the time of purchase said it anticipated to ship in 2 weeks. I just received an email stating I am now not anticipated to receive the item until late June. This is disappointing- I would not have placed the order had there been more transparency about the shipping time as I needed the item sooner.
24 maart 2021
Antwoord van TopModern
Hi Erin, we are sorry to hear that your order is being delayed. We work to continuously update our lead times on the website and appreciate this feedback. Our customer service manager has reached out to you directly to help with any questions you might have. Thank you!
Very helpful.
23 maart 2021
You put the set up as in stock and…
You put the set up as in stock and Available and then send me a message it won’t be delivered for 4 months are you kidding me
11 februari 2021
Antwoord van TopModern
Hello, thank you for letting us know about this issue. Our customer service team is working to provide a better lead time for you and will get back as soon as possible.
Also, our customer service manager has reached out to you directly for more feedback and we look forward to resolving this as soon as possible. Thank you!
An Appreciative Experience
The telephone sales representatives (Liz and Christopher) offered timely updates regarding my product inquiries. Competitive product pricing was also offered, and was a convincing factor in my final choice for doing business with Top Modern.
27 januari 2021
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