unicornglobal.co.uk Reviews 

Solidly built desk we got from unicorn furniture. I recommend

A very comdortable way to lounge and sleep on unicorn furniture sofa bed. Our guests are leaving us a very great feedback with the spacious, comfortable and fit for purpose sofa bed from unicorn furniture

We found the 6 seater dining table and chairs cheaper with unicorn furniture and to our surprise, it came well luxurious and of good quality as described. Well packaged and fast delivery. Delivery company also did good justice by placing the boxes in our room of choice.

Wanted a change of sofa with ample storage and one that will last us for a while as I have children who plays a lot jumping. We needed something that will be strong and stand usage.

We reached out to them and needed to check it out before we order. Lesley did us great help by arranging virtual session showing us useful details about the sofa bed. On ordering which only took 2 days to be delivered to us. The product actually came very strong and good mattress. Likewise the fabric is really skin-friendly. A total worth of value in a sofa bed. Now we won’t worry about damages as well as dirts as the fabric came as a removable one and easy to wash.
I recommend the sofa bed from unicorn furniture. A total worth of ever penny spent on it.

Practical sofa bed. Fast delivery and comfy mattress on the sofa bed. I recommend this company

I purchased a sofa bed for £699. Delivery was quick and happy with that but when I opened the box and put the bed together to see how it looked, the quality was poor and the bed was clunky!

The bed was delivered on the 18th and the return was initiated on the very same day as delivery. We never used the bed and packed it back in the original packaging as the returns policy stated, all within the about 10 minutes of setting it up. The return was organised fairly quickly and the sofa-bed was picked up on the 23rd by the same delivery driver who dropped it off.

It was not easy to pack back up and so I made sure of the box security by adding some additional masking tape and took photos and videos to show the boxing and packaging was good prior to being picked back up.

After sending the bed back I enquired as to how long it would take before I received my refund not expecting any issues as there was no damage and it was packed in the original packaging, as per the policy. I was informed it would take 14 days from the 25th and the 14 days came and went without the refund. I called them several times and got a very rude man answer who also hung up on me.

When the refund finally hit my account I only received £599 of the £699 as they said the packaging and product being damaged, the return shipping charges (which were free to send) and the re-stocking charges, which is a new one to me.

I know there was no damage caused by ourselves and I am currently trying to claim back the remainder of my refund via my credit card company which is a shame.

I do not place reviews lightly and sorry to say that I would not recommend this company to anyone and just disappointed it tuned out this way.

Sales Manager James extremely helpful and promptly dealt with my concerns.
The Sofa Bed is very well made and sturdy and very good value for money. Would definitely use this company in the future.

Fantastic bargain of a sofabed. Due to space constraint and need for a little storage while i needed to be sure i get a sofa bed that will stand the test of time. I opted for this sofa bed from Unicorn furniture. I can assure you the sofabed is just as described as it doesn't in any way disappoint me.

I eventually recommended this to my buddy who got the same. I would recommend this sofa bed (grey) to anyone looking for some sturdy sofabed with solidly built frame and firm mattress. I must say the storage and side pockets are really of great use.

Delivery was fast and very professional delivery lads delivered the parcels to our room of choice. I am very impressed.

Just two days delivery and it worked. Well packaged and delivery team were fantastic. The dimensions fit properly into my tiny space. So comfortable cushions and well built.

Without a fuss, it’s a really nice piece of furniture I believe will last a while due to the structure being strongly built.

Fantastic sofa bed. Accurate dimensions and fits our flat. Great delivery lads. I recommend

Happy with our new sofa bed. Sturdy and comfy.

Just as described. Wrong color of sofa bed Was delivered and they changed it the following day. Amazing customer service

Comfortable and perfect size of sofa bed for my wee apartment. Took me few days for my body to get used to the firmness of the mattress and now I find it very comfortable and the cotton fabric cover is good for my skin.

Comfy sofa bed and easy to put together. Its spacious and and match the dimensions in the page I bought it from. The storage is also roomy. The delivery lads did a good job placing the boxes into our room. Sits 2-3 people comfortably and sleeps 2 people very comfortably. Good customer service as we were informed all the way before delivery. I recommend buying this sofa bed from unicorn furniture.

Would be zero stars if possible. My partner ordered a sofa bed for £699, it never arrived and the company kept fobbing us off with excuses until we requested a refund which we were told would be processed however it never was. We claimed the money back through the bank but unicorn global appealed the claim and took the money back out again with a claim that they had delivered it despite having told us that the sofa had never entered the country. Avoid this company like the plague, they have terrible customer service and are happy to engage in fraud to keep your money.

good to come back home to a comfortable and sturdy sofa bed everyday. i recommend this company

I bought a sofabed from Unicorn Global and realised that it did not look like the photos. The quality was really poor but I had just accepted that I had made a bad purchase.

However, a couple of weeks after using it, the back of the sofa fell off completely. We thought it was just not locked properly, put it back and made sure it was locked. A couple of days later it fell off again and we decided to return it. The sofa was not fit for purpose!

We contacted Unicorn just to hear that they would only accept the sofa in its original packaging, unopened!!!

We said we that we obviously did not have the original packaging and asked how we could check a sofa inside its original packaging?

They just told us to return it and they would decide if I would be refunded when they had received the sofa.

I bought lots of industrial wrapping plastic to make sure it would not be damaged during the transport.

They received the sofa a couple of days later and told me that "despite the serious damages" to the sofa, they would refund me in 14 business days.

I asked them to send me pictures of the damage sine the sofa had left my house in perfect condition. They didn't even reply.

Today I received a partial refund of 2/3 of the price I paid.

I will fight for my full refund since the sofa was not fit for purpose and the pictures did not match what I had received.

Do yourself a favour and never buy from Unicorn!!!

I must say the dining table and chairs comes very stylish. Beautiful and well finished. Well packaged to protect the contents from being damaged.

The video instruction guide you provided helped in making the assemblying easy for us.
Final thoughts: sturdy, luxurious, easy to assemble and affordable.

I recently purchased a 6-seater dining table with chairs from Unicorn Global Resources on Monday, the 23rd, expecting next-day delivery as advertised on the website. By the 25th, there was still no delivery and no communication from the company.

After sending an email with no response, I called and spoke to James, who confirmed receipt of my email but advised me to wait for a reply. Later that night, I received an email stating they were out of stock for the grey color I ordered and offered alternative colors. I declined these options and suggested they source the correct chairs from Amazon to fulfill my order, emphasizing my willingness to leave a positive review if they resolved the issue.

However, as of the late 26th, I still have not received any response. This experience has left me very disappointed with the lack of communication and customer service. It is unacceptable to sell products that are not in stock without informing customers promptly.

I am requesting an immediate refund.
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James from Unicorn have contacted me on Friday the 27 to inform they are going to proceed with the refund.
Unfortunately a week have past, and I will have to find a dining table somewhere else.