Updoc UK Reviews 

910
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

Helpful and timely and prevented a hospital admission during a chest infection when there was quite a wait to get an NHS GP appointment. Cost effective as I didn't have to end up taking time from wor... Toon meer

Beoordeeld met 5 van de 5 sterren

I was sceptical at first, although was wrong to be! I needed a new prescription for an infected wisdom tooth, although I was struggling to find a dentist that would be able to see me the same day. I d... Toon meer

Beoordeeld met 3 van de 5 sterren

The service was excellent and it didnt take long to get my prescription. But you are limited to boots chemist to get your prescription and I didnt know this so went to several chemists before I kne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a sinus infection which I’ve had before and knew I needed antibiotics. I filled out the online consultation which is then reviewed by a doctor. Within a couple of hours I had a prescription co... Toon meer

Bedrijfsgegevens


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

910 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 97% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,0

Alle reviews

(910)

383 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I love how convenient it is for me

I love how convenient it is for me, as a busy mum with three kids last thing I want to do while sick is to go into the practise with three kids just for a medical. I woke up needing a medical but getting and appointment nowadays is so hard especially unforeseen circumstances and then when you do book it’s for a medical and they don’t backdate to the day you were first sick so this is absolutely great to have.

31 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What’s not to love about Updoc

What’s not to love about Updoc!
Prompt call from Doctor. Very thorough and helpful. Great advice and prescription sent to my phone. Speak to a doctor in your home. I cannot recommend this company more. They are brilliant!!!

30 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Must Have Service

Really easy and convenient service. The whole process was straightforward, quick, and much less stressful than trying to organise an in-person appointment. Communication was clear, everything was handled professionally, and I received exactly what I needed without any hassle. Would definitely use Updoc again and happily recommend it.

30 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent professional service

I am making a direct comparison with NHS treatment for the same condition three years ago.
I am so pleased with my experience today using Updoc.
I was prescribed the medication that I know works for me and spared the pain, frustration and anxiety of receiving ineffective treatment prescribed by my own NHS GP which finally resulted in a consultation at the local hospital.
The Updoc process was very efficient and communication excellent.
I was able to collect my tablets within two hours of initial contact.
I would have no hesitation in recommending this service.
Thank you so much.

27 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They are thieves

They are thieves. They make you pay, then let you hand for days then tell you after you didn't pay. Then you find yourself being charged monthly in a subscriptions you never agreed to and never had any services. Scam. Be careful.

25 augustus 2026
Review zonder uitnodiging
Logo Updoc UK

Antwoord van Updoc UK

Hi Karina,

Thank you for your feedback and we're sorry to hear that you were disappointed with your experience.

We offer several pricing options, including both subscription and one-off consultation services, to suit different user needs. We aim to be transparent about all subscription costs and features throughout the signup process. To ensure clarity, detailed information is provided during product selection and payment, and subscriptions are activated only after explicit consent is given.

We'd like to look into this for you. Could you please contact us at contact@updoc.uk with your reference ID or the email address used, so we can get this resolved as quickly as possible.

Kind regards,
Updoc Support

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing, we chose the express plan and got a letter within the same evening! So fast and great service.

24 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good a quick service from Updoc

The letter requested today from Updoc was to confirm Disability status and all relevant medical conditions.
The process was very simple and the medical letter was received within a 2-hours’ time frame which is a very good service, especially on the weekend [Sunday].
My only, additional comment would be is thhat with regards to the letter layout, the apacing could have been better as all the information does run together making it slightly difficult to read.
However, all the relevant information has been included and the medical document is basically just as good as medical letters I have had in the past from both. NHS and Private GPS.

23 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simple and easy

Simple and easy, kind of wish it was cheaper though but whatever
It works, doctors are hard to get into with short notice these days.

23 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honestly a life saver

Honestly a life saver. I was stuck without meds and this service arranged it for me with no issues. I’m very grateful

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very helpful quick and convenient…

A very helpful quick and convenient service when you’re feeling so awful .I was lucky enough to be able to speak to the same doctor when I had to call back later in the same week. I was really grateful. So marvellous that you can then get any prescription needed delivered via DoorDash wow so good

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Useless

Useless, said sick note would be completed within the next few hours this morning. Still showing same message tonight - still not done at the end of the evening! Complete waste of time - don’t waste your money!

20 augustus 2026
Review zonder uitnodiging
Logo Updoc UK

Antwoord van Updoc UK

Dear SL,

Thank you for your feedback, and we're sorry to hear about your experience.

While most outcomes are completed on the same day, this isn't guaranteed, as turnaround can depend on Partner Doctor availability and the specifics of each consultation. We're sorry if this wasn't made clear to you, or if you were given a specific timeframe that wasn't met.

We'd like to look into this for you. Could you please contact us at contact@updoc.uk with your reference ID or the email address used, so we can check what happened with your certificate and get this resolved as quickly as possible.

Kind regards,
Updoc Support

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