Watchfinder makes watching buying a very enjoyable experience. Every step of the process is extremely easy. I've purchased two watches in the past year from Watchfinder. Both watches arrived 2 days fr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dear Watchfinder Team, My experience with Watchfinder was seamless and perfect. The communication with Jillian was exceptional; she provided me with the tracking number and showed a flatteri... Toon meer
Bedrijf heeft geantwoord
I bought my Rolex Oyster Perpetual from WatchFinders and I have been impressed with the condition of the watch, looked like brand new. The packaging was fantastic, mine did not have the original Rolex... Toon meer
Bedrijf heeft geantwoord
Jillian was wonderful. Really helped me with the order and very patient. The totally experience was great from beginning to end. The watch arrived within days and is more beautiful in person. Would... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2002, Watchfinder & Co. has paired over 320,000 people with their perfect luxury pre-owned watch, both in-store and online. Furthermore, it offers countless models from around 70 different brands, from Rolex to Breitling, Cartier to Omega and more. Each year more than 26,000 luxury watches are meticulously inspected, authenticated and prepared by accredited watchmakers at one of its independent logistics centres. At Watchfinder, you can choose whether to buy a watch or upgrade your existing one with a trade-in. You can even sell your watch at a highly competitive rate. For your peace of mind, every watch they sell comes with a 24-month warranty.
Aftersales
24 Month Warranty
Aftersales
We aim to provide you with the best service possible, both in-store and online. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish — and beyond.
Authenticity
Our team of highly experienced watchmakers at our manufacturer-certified logistics centres check the authenticity of every watch we receive using manufacturer-approved tools and equipment. We operate on a strict zero-tolerance policy for fake watches and fake parts.
Quality
Every watch we sell has been inspected and prepared by our expert team of watchmakers at one of our manufacturer-certified logistics centres using manufacturer-approved tools and equipment. It then undergoes rigorous testing to ensure its condition, accuracy, efficiency and water-resistance meet manufacturer specifications. Our 60-step process ensures any problems are flagged and dealt with immediately.
Our Warranty
Every watch we sell comes with a comprehensive 24-month warranty for your peace of mind.
Money-Back Guarantee
We give you a fourteen day, no questions asked returns policy on all watches purchased online. That way, if you aren't able to visit our store, you can still try a watch on with no obligation to keep it.
What happens if something goes wrong
Although we do our utmost to ensure every watch we sell is without problem, there may be a situation that requires our assistance. If that does happen, you can contact our Aftersales team who will work with you to resolve the issue to your satisfaction.
Contactgegevens
Verenigd Koninkrijk
- watchfinder.com
4,6
Uitstekend
2K reviews
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Heeft 44% van zijn negatieve reviews beantwoord
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Excellent experience
Excellent experience. 2nd purchase from them. And not the last. Exactly what was shown. Beautiful condition and very fast shipping
26 maart 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
1st Experience of more to come. Highly Recommend.
I just received a very slightly worn 2025 Breitling and just love it. This was my first transaction with Watchfinder and I dealt with Josmar out of the New York Showroom. Customer service was outstanding! I was trading in a watch that was a gift from a previous relationship and was treated fairly, with respect.
This will not be my last purchase with this company.
1 april 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Josamar. He will be delighted to know his efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Great experience
Watch was just as described. Well rounded selection with decent delivery times.
Great place to start your search for your timepiece
2 mei 2025
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Another Amazing Watch
This is the 4th/5th watch I’ve either part exchanged or bought from Watchfinder in the UK and the US. Watchfinder have always been extremely professional to work with. Every watch has been as described. I would recommend Watchfinder every time.
20 maart 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Great Customer Service and Quality - Jillian is a STAR
Honestly I am a picky customer who collects several watches. Watchfinder was recommended by my Cartier Boutique Manager Ricardo, who always take great care of me.
I could not be any happier. The watches look match the description perfectly but I also want to highlight Jillian, the concierge. She is great, always available and super responsive. I already bought two watches and working on a third. I HIGHLY recommend it. Skip Chrono, Bezel etc… they are the real deal!
16 maart 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Jillian. She will be delighted to know her efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Smooth transaction
Smooth transaction, watch was exactly as described, easy communications. It was my first online watch purchase, but not me last.
2 maart 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Very smooth buying experience
I had a very smooth buying experience. I knew exactly what I wanted and didn’t have many questions while purchasing. For me, their service really shined post purchase during the shipping process. This was my first luxury watch purchase and the rep I worked with, Jillian Kawasaki, was incredibly responsive and made me feel at ease while I waited patiently. The watch was exactly as described and kept perfect time.
9 maart 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Jillian. She will be delighted to know her efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Daylan is the man
Daylan is the man! Thank you so much for working with me, and making a deal happen. LOVE watchfinder!! Great prices, fast shipping l, great communication.
12 maart 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Daylan. He will be delighted to know his efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Top notch from start to finish!
FRom start to finish the dialogue and transparency of the transaction really impressed me. I had never bought a pre-owned watch before, but I was very confident in it. The solid way it was shipped also put my mind at ease.
23 februari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Excellent service and follow-up.
Excellent service and follow-up.
I was looking for a particular watch and the team at Watchfinder helped with the search. Purchase and shipping was secure and fast. I even needed to use the return policy after finding the (a different) perfect watch. The entire process could not have been more seamless and enjoyable. I will be using Watchfinder again.
2 maart 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Mostly Seamless!
Aside from waiting for what seemed like forever for a watch to go from Presale to Available, the transaction was seamless! I mean, really seamless. From website usage, details provided, somewhat competitive prices (not always), shipping, and final delivery - great transaction!
23 februari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Always a great experience.
This is my third purchase from Watchfinder. Every time the entire transaction is seamless. A great company to work with.
23 februari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Great service!!
1 maart 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Great customer service and prompt shipping.
Great customer service and prompt shipping. I had a overall great buying experience and the watch did not disappoint.
2 maart 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Always easy to get someone to talk…
Always easy to get someone to talk with, knowledgeable and excellent follow up.
2 maart 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Great experience all around
Great experience all around. Easy to use site, quick ship, Great Watch.
2 maart 2026
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
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