Watchfinder makes watching buying a very enjoyable experience. Every step of the process is extremely easy. I've purchased two watches in the past year from Watchfinder. Both watches arrived 2 days fr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dear Watchfinder Team, My experience with Watchfinder was seamless and perfect. The communication with Jillian was exceptional; she provided me with the tracking number and showed a flatteri... Toon meer
Bedrijf heeft geantwoord
I bought my Rolex Oyster Perpetual from WatchFinders and I have been impressed with the condition of the watch, looked like brand new. The packaging was fantastic, mine did not have the original Rolex... Toon meer
Bedrijf heeft geantwoord
Jillian was wonderful. Really helped me with the order and very patient. The totally experience was great from beginning to end. The watch arrived within days and is more beautiful in person. Would... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2002, Watchfinder & Co. has paired over 320,000 people with their perfect luxury pre-owned watch, both in-store and online. Furthermore, it offers countless models from around 70 different brands, from Rolex to Breitling, Cartier to Omega and more. Each year more than 26,000 luxury watches are meticulously inspected, authenticated and prepared by accredited watchmakers at one of its independent logistics centres. At Watchfinder, you can choose whether to buy a watch or upgrade your existing one with a trade-in. You can even sell your watch at a highly competitive rate. For your peace of mind, every watch they sell comes with a 24-month warranty.
Aftersales
24 Month Warranty
Aftersales
We aim to provide you with the best service possible, both in-store and online. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish — and beyond.
Authenticity
Our team of highly experienced watchmakers at our manufacturer-certified logistics centres check the authenticity of every watch we receive using manufacturer-approved tools and equipment. We operate on a strict zero-tolerance policy for fake watches and fake parts.
Quality
Every watch we sell has been inspected and prepared by our expert team of watchmakers at one of our manufacturer-certified logistics centres using manufacturer-approved tools and equipment. It then undergoes rigorous testing to ensure its condition, accuracy, efficiency and water-resistance meet manufacturer specifications. Our 60-step process ensures any problems are flagged and dealt with immediately.
Our Warranty
Every watch we sell comes with a comprehensive 24-month warranty for your peace of mind.
Money-Back Guarantee
We give you a fourteen day, no questions asked returns policy on all watches purchased online. That way, if you aren't able to visit our store, you can still try a watch on with no obligation to keep it.
What happens if something goes wrong
Although we do our utmost to ensure every watch we sell is without problem, there may be a situation that requires our assistance. If that does happen, you can contact our Aftersales team who will work with you to resolve the issue to your satisfaction.
Contactgegevens
Verenigd Koninkrijk
- watchfinder.com
4,6
Uitstekend
2K reviews
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Heeft 44% van zijn negatieve reviews beantwoord
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Julian Kawasaki it’s very helpful…
Julian Kawasaki it’s very helpful person extremely professional and also the confidence to purchase from a Company who give you the Guarantee that your pieces are 100% original .
2 februari 2026
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Julian. He will be delighted to know his efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Great Customer service
Great Customer service
great value
great delivery time
will buy my next watch from you
2 februari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Great experience.
I am a Germann customer and this was my first experience with Watchfinder. I purchased a Jaeger le Coultre Master Compressor. I can only say that this was great experience. Communication was excellent, the watch was described as excellent condition and I can only say it really is!! The two day shipping was very appreciated. After all would buy again from them.
12 februari 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Speedy & Breitling Premier
The watches, customer service, and speed of delivery were all top notch. Definitely will buy from Watchfinder again.
29 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Fair offer for trade in & smooth…
Fair offer for trade in & smooth transaction on purchase.
29 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Omega Speedmaster Moonwatch Professional
My experience with buying my watch from Watchfinder was outstanding. Jillian was absolutely great to work with and she kept me informed every step of the process. She went out of her way to make sure that I was provided enough links for the watch to fit my wrist. This is the second watch I have bought from Watchfinder; 10/10 would recommend.
11 februari 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Jillian. She will be delighted to know her efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Take your time.
Customer service was quick with a reply to my inquiry about the watch I was looking. The price i paid was fair. And once the product arrived at my house, the picture on the website didn't give justice as it was amazing.
2 februari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Fast shipping/great process
Fast shipping, great quality watch, and will do business again.
26 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Smooth and easy transaction
Smooth and easy transaction. The watch was just as described, if not better.
2 februari 2026
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Transparency
Clear photos of the actual watch from all angles, exceptional pricing, broad selection, prompt service and delivery and a fair and easy return policy make buying from Watchfinder a great experience.
2 februari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Happy with watch and purchase process.
Great communication thru the purchase and shipment process. My watch arrived quickly via DHL and was correctly described as very good condition.
26 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Fantastic experience
Fantastic experience , easy to purchase and shipping is lightening fast , Daylan Hoekstra was absolutely great to deal with , great communication and very fast.
4 februari 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Daylan. He will be delighted to know his efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Sent in my watch for evaluation
Sent in my watch for evaluation. They didn’t want it but best of all sent it back in 4 pieces. POS company.
4 februari 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re really sorry to read about your experience; this is not the level of customer service we aim to provide.
We’re continuously reviewing how we can improve our processes, so your feedback is greatly appreciated.
A member of the Aftersales team has contacted you directly to discuss this further.
Kind regards,
The Watchfinder Team
Watchfinder is reputable and easy to work with
Watchfinder is a reputable company that makes both buying and selling easy. I have sold two watches to them and bought two watches from them.
They’ve always been upfront with lead times and information and they’ve always paid me on time.
Once there was an issue with a watch I bought and they immediately gave me an overnight insured return label and promptly refunded the money.
I highly recommend them.
3 februari 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Daylan and Jillian
Daylan was able to help me secure a piece that I have always wanted! He was able to respond to many of my questions quickly and with grace. A fellow colleague of his, Jillian, was also great help in assisting me with this purchase. Both gave amazing customer service!
29 januari 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Great product
Great product, great description, fast shipping. What a great experience!
26 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Excellent communication and…
Excellent communication and transaction; the watch is amazing. I love my new VC - will work with Watchfinders again!
26 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
FIVE STAR CUSTOMER SERVICE
This was an excellent transaction from start to finish.
My customer representative went to the extreme to make sure I was satisfied with the transaction.
Communication was beyond excellent.
The monetary transaction was smooth and seamless. I had my watch overnighted and it came exactly as described. I couldn’t be more pleased.
I can’t wait to deal with Watchfinder again!!
26 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
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