Watchfinder makes watching buying a very enjoyable experience. Every step of the process is extremely easy. I've purchased two watches in the past year from Watchfinder. Both watches arrived 2 days fr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Dear Watchfinder Team, My experience with Watchfinder was seamless and perfect. The communication with Jillian was exceptional; she provided me with the tracking number and showed a flatteri... Toon meer
Bedrijf heeft geantwoord
I bought my Rolex Oyster Perpetual from WatchFinders and I have been impressed with the condition of the watch, looked like brand new. The packaging was fantastic, mine did not have the original Rolex... Toon meer
Bedrijf heeft geantwoord
Jillian was wonderful. Really helped me with the order and very patient. The totally experience was great from beginning to end. The watch arrived within days and is more beautiful in person. Would... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2002, Watchfinder & Co. has paired over 320,000 people with their perfect luxury pre-owned watch, both in-store and online. Furthermore, it offers countless models from around 70 different brands, from Rolex to Breitling, Cartier to Omega and more. Each year more than 26,000 luxury watches are meticulously inspected, authenticated and prepared by accredited watchmakers at one of its independent logistics centres. At Watchfinder, you can choose whether to buy a watch or upgrade your existing one with a trade-in. You can even sell your watch at a highly competitive rate. For your peace of mind, every watch they sell comes with a 24-month warranty.
Aftersales
24 Month Warranty
Aftersales
We aim to provide you with the best service possible, both in-store and online. Buying a luxury watch is a special experience; we want to make sure that experience is enjoyable from start to finish — and beyond.
Authenticity
Our team of highly experienced watchmakers at our manufacturer-certified logistics centres check the authenticity of every watch we receive using manufacturer-approved tools and equipment. We operate on a strict zero-tolerance policy for fake watches and fake parts.
Quality
Every watch we sell has been inspected and prepared by our expert team of watchmakers at one of our manufacturer-certified logistics centres using manufacturer-approved tools and equipment. It then undergoes rigorous testing to ensure its condition, accuracy, efficiency and water-resistance meet manufacturer specifications. Our 60-step process ensures any problems are flagged and dealt with immediately.
Our Warranty
Every watch we sell comes with a comprehensive 24-month warranty for your peace of mind.
Money-Back Guarantee
We give you a fourteen day, no questions asked returns policy on all watches purchased online. That way, if you aren't able to visit our store, you can still try a watch on with no obligation to keep it.
What happens if something goes wrong
Although we do our utmost to ensure every watch we sell is without problem, there may be a situation that requires our assistance. If that does happen, you can contact our Aftersales team who will work with you to resolve the issue to your satisfaction.
Contactgegevens
Verenigd Koninkrijk
- watchfinder.com
4,6
Uitstekend
2K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 44% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Second purchase using Watch Finder
Second purchase using Watch Finder. Very happy with the watch and the whole experience. Shipment was very quick as well.
26 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Embarrassment of a company
Embarrassment of a company, they will agree on price and then pull it away. I was lied to multiple times and each time I was able to prove the lie they would move on to another excuse. Do not do business with these crooks save yourself your time!!
23 januari 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Recibi el reloj en perfectas condiciones
Recibi el reloj en tiempo. En perfecto estado, de acuerdo a la descripcion. En su caja original y documentos que autentican su legitimidad.
5 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Great communication
Great communication
Shipped and received faster that expected
Very professionally packed
With this great experience
I had my son order a watch from you, I will definitely recommend you
5 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
The Omega I purchased was in excellent…
The Omega I purchased was in excellent condition at a great price! Highly recommend Watchfinder
5 januari 2026
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Great Sales department
The the interaction with the Daylan in sales and with Ricardo in after Care was excellent. However, the issue of the delivery with FedEx was quite unsettling, Fedex left my watch in the door and put is as I signed the delivery (I Never did)
5 januari 2026
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Daylan and Ricardo. They will be delighted to know their efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
⭐⭐⭐⭐⭐ Excellent Experience with…
⭐⭐⭐⭐⭐ Excellent Experience with Watchfinder
I had an excellent experience with Watchfinder from start to finish. The entire platform is very clear, transparent, and delivers exactly what they promise — from authenticity and guarantees to a smooth and trustworthy purchasing process.
I would especially like to highlight Mr. Bill Federico, who assisted me throughout the entire sale and purchase of my watch. His customer service was outstanding: professional, attentive, and always willing to help. He did an excellent job guiding me through every step and made the whole experience easy and stress-free.
Thanks to Bill’s support and Watchfinder’s high standards, I am extremely happy with my watch and with the overall service. I highly recommend Watchfinder to anyone looking for a reliable and professional luxury watch platform.
9 januari 2026
Review zonder uitnodiging
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Bill. He will be delighted to know his efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Communication was fast and effective
Communication was fast and effective. Shipment was also fast as well as well packaged.
4 januari 2026
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
good experience throughout the whole process.
Pleasant and useful communication before the purchase. Purchase and delivery without a hitch. Afterward a good experience with getting help setting the date which I did not know how to do.
5 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Daylan Hoekstra has been very helpful…
Daylan Hoekstra has been very helpful the times I have purchased and traded in my watch. Always available and communicates well. The Watchfinder experience is perfect in every way.
6 januari 2026
Antwoord van Watchfinder
Hello,
We’re so pleased to hear about your experience with Daylan. He will be delighted to know his efforts made such a difference. At Watchfinder, we aim to make every step of your purchasing journey seamless and personal, so your feedback is hugely appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Kind regards,
The Watchfinder Team
Always a great buying experience
Always a great buying experience - worth going with a company you can trust when buying watches of this caliber. Great post-sale support as well.
5 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
The watch looks like new
The watch looks like new! Very happy!! Will be looking forward to buy another from you. Thanks , Mike
5 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Friendly and helpful staff
Friendly and helpful staff, very happy with the service and the watch I purchased
5 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with the service you received.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
Accurate description of the product and…
Accurate description of the product and quick delivery. The only problem, and it’s not Watchfinders fault, is the Fed Ex delivery which requires a signature and didn’t wasn’t delivered even close to the the time scheduled.
5 januari 2026
Antwoord van Watchfinder
Hello,
Thank you so much for sharing your experience with us. We’re pleased it was a positive one. We appreciate your comment about the delivery delay, which we’ll be passing on to the relevant team.
We’re always looking for ways to improve our processes, so your feedback is greatly appreciated.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
High quality
Great website, great service with fast shipping. The watch is great. High quality here.
5 januari 2026
Antwoord van Watchfinder
Hello,
Thank you for your kind words and taking the time to share your experience. Our team is delighted that you’re happy with your new timepiece.
We hope you enjoy your new watch. Should you ever need help finding another, or would like to sell or trade-in a watch, we’d be honoured to serve you again.
Warm regards,
The Watchfinder Team
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