ADCB Reviews 

I would like to express my sincere appreciation to Mr. Mina Gamal at the ADCB Mall of the Emirates branch for his excellent assistance.

He provided clear, step-by-step guidance that was very easy to understand, making my transaction smooth and stress-free. His professionalism, patience, and excellent customer service made the entire process much easier for me.

Thank you so much, Mr. Mina Gamal, for your outstanding support. It was truly appreciated.

Visited the Reem mall branch and got an exceptional customer service experience at the teller counter by Mr Ahmed Salahundeen.
He ensured I got the best value for money as well as seamless banking experience.
Truly recommended such professionals who make sure customers and cared and receive the best experience.

Worst mobole banking app I have experinced. Move from this bank. It takes its customers for granted. AI functionality also does work. IT head should be fired.

To be honest I don’t like the services of ADCB online banking now,they are giving the hard way to log in and check or send the money to international…

It’s my favorite bank really i so happy
Amazing bank, amazing call center and amazing app it’s so easy
And I would like to thank for Ms. Diana Berikbolova for assisting and help me thank you so much

Out of service for days with not formal update, feedback or apology. The inconveniences caused are too much...

Very bad . Trusted the bank app but not working for past one week . Money got blocked .

Very bad service in mobile apps banking. Super irritating
😡😡😡

This much big company can’t fix the app for more than a week cannot use our own money

I dont like adcb very poor sercices they when it come customar service from 10 days i am trying to call customar service line aldo its chargeble line from 30 to 40 mints i am not conneting to customar service representive. Its completle shit services they have

WORST ADCB APP / SITE
Absolutely terrible service. It has been more than one week and both the banking app and website are still not working properly. The bank pushed an update without any proper backup plan or testing, and customers are the ones paying the price. Every single action fails, pages freeze, errors everywhere — it genuinely feels like they are checking how much patience customers have left.

This is not a small issue or a one‑day glitch. It has become an ongoing, all‑time problem. A bank should never operate like this. Critical financial services cannot be treated casually. No stability, no reliability, no accountability. Completely unacceptable.

If the bank cannot maintain basic digital services, they should stop releasing updates until they actually know what they’re doing.

Absolute disaster of a banking app. I give you a 1 star because I cant give you a zero.

This back office needs a serious upgrade.

Customer experience is horrible.

We are in trouble because of your maintenance.🤬😡

This is one of the most frustrating banking apps l've ever used. Almost every time l open it, it asks for another update or shows an error instead of letting me access my account. A banking app should be reliable, especially during emergencies, but this app fails when it's needed the most.
Customers shouldn't have to deal with
constant updates and excuses just to use basic banking services. Please fix the app's stability, improve performance, and ensure users can access their accounts without unnecessary interruptions. This experience is very disappointing

Dear Adcb we’re not gonna be in able to make transactions because your upgrade your system every day under maintenance do u think we’re eating under maintenance this so annoying 😏😏😏the worst banking system in uae if you can’t make things right let people transfer their bank to other professional banks thanks

The bank spends lots of money with developers of these apps—and wonders where they're developed and managed. Wonder where the testing was done and bugs addressed—after how many days and still not resolved—well, as I have learnt NEVER just rely on one service provider—we all have choices—vote with your feet and look at alternatives

Yes it's big bank but they're system is not working properly, and RM doesn't help anything only waste your time, and also one thing if you need should requesting more than 1 months... I was facing so many problems still now waiting they're unfinished process...

Their app has some issues and now we are not able to login, so we can’t pay bills or transfer funds. It has been like that for more than 4 days!

Worst experience with a bank. No cooperation at all and no transparency! Would never trust this bank.