ASK4Reviews 

Ahmed Abtidon aided me in sorting a duplicate account issue that was interrupting my wifi connection; his help was straight forward and efficient. I appreciated his patience while I followed his steps to fix my problem. Lovely guy

Very good help from Ahmed and everything solved easily. Thanks

Ahmed helped me with my problem, explained everything very carefully and in detail.

I needed help as i moved accomodation and my internet was horrid with ask4, i connected to a chat helper called samuel today and he was outstanding, by far the best person ive ever encountered through a live chat that man deserved a raise, he helped me patiently for an hour with ease and basically did everything for me and fixed it. Samuel i hope you see this because you are amazing at your job

- amazing customer service, Shaun was so helpful and got our problem with connecting our TV to the WiFi sorted straight away. We didn’t have to wait ages in a queue either, the phone was answered extremely quickly.

Promised 500 Mbps speeds, but can’t even stream Netflix properly on one device. Upload speeds are pathetic and video calls keep freezing. I contacted support repeatedly, but every time they promise a visit or a fix and nothing happens. They blame my router, my devices, even my flatmate, but it’s clearly their network failing. I’ve wasted hours on hold and troubleshooting for no results. This is the worst internet I’ve ever used.

Thank you Mr issac for being patient and assisting smoothly.

ethernet problem solved perfect by Isaac

Staff were friendly and patient. Worked very efficiently.

The responder on the call was very patient, friendly and helpful and got my issue resolved very quickly.

Ahmed was very polite and nice and talked me step by step on how to add the wifi as I was having difficulty getting it to work. It took awhile however he kept trying different things and managed to help me connect my iPad

I had several issues with connecting and was very lucky to speak to Ahmed who was absolutely lovely and very patient. He was a huge help and able to fix everything

The customer service is simply not communicating. There is no phone number so you have to use “live chat” with them. You will wait for any sort of response for hours or worse, for days. When you text them - they like to simply ignore. Also, when buying a robot vacuum, you have to make sure that it will work with THEIR WiFi, as to sort this issue out you will need days. This is the worst customer support I dealt with. They will ask you questions that you have already answered and ignore you.

I had WiFi troubles with all my devices and got connected to Samual who was absolutely amazing at helping me. He stayed on the phone with me for over half an hour making sure that everything worked and provided instructions in a clear manner. It was extremely helpful and he did not get frustrated even when the problems persisted. This was genuinely one of the best customer support experiences I have ever encountered. Thank you so much.

Ahmed Abtidon was very clear with his instructions and it didn't take long for him to solve the problem I was having. Honestly, superb service.

Excellent service and very polite and provide solution to every issue.
Thank you.

Foi bastante rapida a responder às minhas duvidas. Foi sempre bastante clara em cerca do que necessitava fazer para que me conectace. Fique bastante satisfeito.

It was and still is for me as a non-IT man, hard to understand, why a device finds some networks and some it just skips. With your help I can finally connect my Hue Bridge Pro to your network. Thank you for the effort you put in to solve my network problem

The profesional that atended me was so patient and put all his effort to solve my issue. And he did, thanks a lot.

Stephen Hall had helped me very well with troubleshooting my internet connection. It was a very friendly and helpful conversation